Hotel
 Hotel Palazzo Alexander

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Via Santa Giustina 48, 55100 Lucca, Italy – Excellent location – show map

Excellent location – rated 9.7/10! (score from 839 reviews)

Real guests • Real stays • Real opinions

9.1
Wonderful
840 reviews

Beautiful, perfectly-run and superb at personal guest service. Location is surpassed only by wonderful hospitality. Going the extra mile seems to be the every-day emphasis.

Rebecca United States of America

The breakfast was great and Roberto our host was stellar.

Jose United States of America

Everything!!!! Absolutely a great place to stay!!!!

Luciana Italy

Everything, Mario his wife an staff could not have been more courteous, an accommodating 👍

August United States of America

Room was comfortable, quiet and clean. Breakfast was made to order, no buffet. Wifi was good. Staff was friendly and helpful. Bathroom was large and very well lit.

Christine United States of America

Very nice staff, who gave us suggestions and helped us finding a taxi when we needed one. Breakfast was delicious.

Fernando Brazil

excellent place perfectly placed in the city. very friendly staff

Sifontes United States of America

great location in the walled city, super helpful and friendly staff. great breakfast.

David United States of America

A nice combination of style and traditional. Great breakfast. Friendly staff.

Regina Switzerland

Everything was absolutely exceptional. Nothing too much trouble. They even came and found us in the streets of Lucca in our car and drove the car to the hotel as we had got lost. Just really lovely people. Breakfast was absolutely perfect as is the location. Can't fault it at all!!!!

Christopher Italy
9.1
Wonderful
840 reviews
  • What guests loved the most:
  • “Beautiful, perfectly-run and superb at personal guest service. Location is surpassed only by wonderful hospitality. Going the extra mile seems to be the every-day emphasis.”
    Rebecca Rebecca United States of America United States of America
  • “The breakfast was great and Roberto our host was stellar.”
    Jose Jose United States of America United States of America
  • “Everything!!!! Absolutely a great place to stay!!!!”
    Luciana Luciana Italy Italy
  • “Everything, Mario his wife an staff could not have been more courteous, an accommodating 👍”
    August August United States of America United States of America
  • “Room was comfortable, quiet and clean. Breakfast was made to order, no buffet. Wifi was good. Staff was friendly and helpful. Bathroom was large and very well lit.”
    Christine Christine United States of America United States of America
  • “Very nice staff, who gave us suggestions and helped us finding a taxi when we needed one. Breakfast was delicious.”
    Fernando Fernando Brazil Brazil
  • “excellent place perfectly placed in the city. very friendly staff”
    Sifontes Sifontes United States of America United States of America
  • “great location in the walled city, super helpful and friendly staff. great breakfast.”
    David David United States of America United States of America
  • “A nice combination of style and traditional. Great breakfast. Friendly staff.”
    Regina Regina Switzerland Switzerland
  • “Everything was absolutely exceptional. Nothing too much trouble. They even came and found us in the streets of Lucca in our car and drove the car to the hotel as we had got lost.”
    Christopher Christopher Italy Italy

Categories:

  • Staff9.8
  • Facilities8.9
  • Cleanliness9.4
  • Comfort9.3
  • Value for money9.0
  • Location9.7
  • Free WiFi9.3

Stay in the heart of Lucca – Excellent location – show map

You're eligible for a Genius discount at Hotel Palazzo Alexander! To save at this property, all you have to do is sign in.

Hotel Palazzo Alexander is a historic building in the center of Lucca, with easy access from Porta San Donato. Rooms come with free Wi-Fi and air conditioning, and the staff is multilingual.

Accommodations at Palazzo Alexander are complete with antique hardwood floors and marble bathrooms. Free internet is also available in communal areas.

An American buffet, which includes fresh, local produce is served daily for breakfast. Guests can also enjoy a drink from the bar.

The Palazzo Hotel is located just inside Lucca's historic walls. Lucca Cathedral and Guinigi Tower are both just a 10-minute walk away.

This is our guests' favorite part of Lucca, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hotel Palazzo Alexander has been welcoming Booking.com guests since Oct 30, 2006

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Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Lucca, this hotel has an excellent location score of 9.7

Breakfast Info

Continental, Italian

Private parking at the hotel

Saved to 2136 lists

Availability

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4 reasons to choose Hotel Palazzo Alexander

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.1
Wonderful · 840 reviews
Read all reviews
Categories:
  • Staff9.8
  • Facilities8.9
  • Cleanliness9.4
  • Comfort9.3
  • Value for money9.0
  • Location9.7
  • Free WiFi9.3

Select topics to read reviews:

See what guests loved the most:

  • Rebecca
    United States of AmericaUnited States of America
    “Beautiful, perfectly-run and superb at personal guest service. Location is surpassed only by wonderful hospitality. Going the extra mile seems to be the every-day emphasis.”
  • Jose
    United States of AmericaUnited States of America
    “The breakfast was great and Roberto our host was stellar.”
  • Luciana
    ItalyItaly
    “Everything!!!! Absolutely a great place to stay!!!!”
  • August
    United States of AmericaUnited States of America
    “Everything, Mario his wife an staff could not have been more courteous, an accommodating 👍”
  • Christine
    United States of AmericaUnited States of America
    “Room was comfortable, quiet and clean. Breakfast was made to order, no buffet. Wifi was good. Staff was friendly and helpful. Bathroom was large and very well lit.”
  • Fernando
    BrazilBrazil
    “Very nice staff, who gave us suggestions and helped us finding a taxi when we needed one. Breakfast was delicious.”
  • Sifontes
    United States of AmericaUnited States of America
    “excellent place perfectly placed in the city. very friendly staff”
  • David
    United States of AmericaUnited States of America
    “great location in the walled city, super helpful and friendly staff. great breakfast.”
  • Regina
    SwitzerlandSwitzerland
    “A nice combination of style and traditional. Great breakfast. Friendly staff.”
  • Christopher
    ItalyItaly
    “Everything was absolutely exceptional. Nothing too much trouble. They even came and found us in the streets of Lucca in our car and drove the car to the hotel as we had got lost. Just really lovely people. Breakfast was absolutely perfect as is...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Parking available?
    Buongiorno, l'Hotel Palazzo alexander dispone di ampio parcheggio al costo di €14 per notte
    Answered on August 6, 2021
  • Is there an elevator?
    Dear Sir, yes we do have an elevator
    Asked about: Junior Suite • Answered on October 11, 2019
  • I h e stayed with you before. I would like to book the suite with the balcony. Only that one. Is it available please?
    we confirm that we have a Junior suite with a balcony call Tosca and the availability depends on the date.
    Answered on May 9, 2022
  • Is there WIFI in the rooms? Or is it only available in the common areas?
    Wi fi high speed fiber is available in every rooms and common area for free.
    Answered on April 14, 2022
  • My husband and I are travelling to Lucca we would like to book a Junior Suite is there one that has a balcony? I saw one on the pictures. sept 1-3
    There is only one Junior Suite with balcony and is call "TOSCA SUITE". Check with us if it is available for the period you have requested. Regards Gabriele Maraviglia
    Asked about: Junior Suite • Answered on May 5, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Lucca is known as the "city of 100 churches", many of which you can see as you pass along the old city walls that encircle it. Within the walls, the Duomo cathedral and Guinigi Tower are the main draws.

What's nearby
  • Palazzo Mansi
    0 miles
  • San Michele in Foro
    0.2 miles
  • Piazza Napoleone
    0.3 miles
  • Basilica of San Frediano
    0.3 miles
  • Piazza dell'Anfiteatro
    0.3 miles
  • Guinigi Tower
    0.4 miles
  • Lucca Cathedral
    0.4 miles
  • Marlia Villa Reale
    4.6 miles
  • Villa Torrigiani
    6.2 miles
Restaurants & cafes
  • Restaurant Ristorante Casa Puccini
    0.1 miles
  • Cafe/Bar Enoteca Vanni
    0.2 miles
  • Restaurant Il Bernino
    0.4 miles
  • Cafe/Bar Il Bernino
    0.4 miles
Top attractions
  • Leaning Tower of Pisa
    9.8 miles
  • Pisa Cathedral
    9.8 miles
  • Piazza dei Miracoli
    9.9 miles
  • Botanical Gardens of Pisa
    10 miles
  • San Domenico
    10.2 miles
Natural Beauty
  • River Serchio
    1.2 miles
  • Ocean/Sea Versilia
    9.3 miles
  • Lake Massaciuccoli
    9.3 miles
  • Mountain Garfagnana
    12.4 miles
Public transit
  • Train Lucca Centrale Train Station
    0.6 miles
Closest Airports
  • Pisa International Airport
    11.2 miles
  • Florence Airport
    35.1 miles
  • Bologna Guglielmo Marconi Airport
    61.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Hotel Palazzo Alexander

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar
Activities
  • Live sports events (broadcast)
  • Cooking class Off-site Additional charge
  • Tour or class about local culture
  • Bike tours Additional charge
  • Walking tours Additional charge
  • Temporary art galleries Off-site
  • Horseback riding Off-site Additional charge
  • Cycling
  • Hiking Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs EUR 14 per day.
  • Accessible parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Massage Additional charge
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Palazzo Alexander takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
€ 30 per child, per night
3+ years
Extra bed by request
€ 30 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa CartaSi American Express Hotel Palazzo Alexander accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

FAQs about Hotel Palazzo Alexander

  • Room options at Hotel Palazzo Alexander include:

    • Single
    • Double
    • Family
    • Triple
    • Suite

  • From the nearest airport, you can get to Hotel Palazzo Alexander by:

    • Airport shuttle (arranged by property) 45min

  • The prices at Hotel Palazzo Alexander may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Palazzo Alexander is 1,300 feet from the center of Lucca.

  • Check-in at Hotel Palazzo Alexander is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Hotel Palazzo Alexander can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Italian

  • Hotel Palazzo Alexander offers the following activities/services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Back massage
    • Temporary art galleries
    • Head massage
    • Cooking class
    • Foot massage
    • Horseback riding
    • Full-body massage
    • Bike tours
    • Neck massage
    • Live sports events (broadcast)
    • Hand massage
    • Walking tours
    • Couples' massage
    • Tour or class about local culture