In a prime location in the San Polo district of Venice, San Polo Star is located a 4-minute walk from Basilica dei Frari, 300 yards from Scuola Grande di San Rocco and a 7-minute walk from Venice Santa Lucia Train Station. The property is around 1.2 miles from Doge's Palace, 6.4 miles from Museum M9 and 7.8 miles from Mestre Ospedale Train Station. Caribe Bay is 29 miles from the guest house. The guest house will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a TV and a private bathroom with a bidet. All guest rooms feature a wardrobe. Popular points of interest near San Polo Star include Rialto Bridge, Ca' d'Oro and St. Mark's Basilica. The nearest airport is Venice Marco Polo Airport, 8.1 miles from the accommodation.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

San Polo Star has been welcoming guests since Jul 13, 2018

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the top-rated area in Venice, this property has an excellent location score of 9.3!


Select dates to see this property's availability and prices

Room Type
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Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Select topics to read reviews:

See what guests loved the most:

  • Kelli
    United States of AmericaUnited States of America
    location away from crowd but close to train station
  • Almog
    the location is great. the staff was very kind. the room was clean.
  • Estell
    United States of AmericaUnited States of America
    great location, close to bus stop and train station. central location to most attractions
  • David
    United States of AmericaUnited States of America
    I like the comfy clean room with a well equipped bathroom
  • Jessica
    United States of AmericaUnited States of America
    Tucked in a quiet part of the city within walking distance to bars and restaurants, the San Polo Star was a nice, serviceable hotel for a decent price. The room was extremely quiet and the bed comfy -- the two most important things, in my book,...
  • Oshri
    Great location, clean, and the staff went over the top to make us easy check-in, gave us tips on where to eat:) The location is good for walking and boat transportation, but depending on neither
  • Maureen
    The girl at the desk was very welcoming The place is near by everything
  • M
    Good place next to everything. large clean room, nice staff
  • Stelian
    United KingdomUnited Kingdom
    We had a great experience; staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect location for us.
  • Laurita
    Great location! Premises clean and staff really nice! :)

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you have a kettle in the room please?

    Normally there is a small kettle inside the room.
    Answered on 7 March 2022
  • Hi! We expect to arrive for check in at 1600 since we will be arriving at the city midday. Grazie!

    Thank you for informing us, can you tell us the reservation name?
    Answered on 12 March 2023
  • Would it be possible to check in at around 7:30pm?

    Our regular checkin is from 16-19 o'clock. From 19 to 21 o'clock there is an extra fee as stated in our conditions.
    Answered on 2 January 2023
  • Ciao! Do you allow holding luggage before check-in or after check out?

    Good day, we do not have a luggage storage. Thanks
    Answered on 2 January 2023
  • Do you have car parking?

    Actually we do not have one.
    Answered on 6 May 2022
  • Ciao! Do you have parking facilities near the hotel? Best Olivia

    No, you have to park at Tronchetto o Piazzale Roma.
    Answered on 5 July 2020
  • Still looking?

Managed by San Polo Star

Company review score: 9.3Based on 495 reviews from 1 property
1 managed property

Company info

We run some small, but great accommodations in Venice.

Property info

Our property was completely renewed in 2018.

Neighborhood info

We are next to the train station and to a lot of interesting spots.

Languages Spoken


Area info *

Amenities of San Polo Star
Great facilities! Review score, 8.8

Most popular amenities
  • WiFi
  • Non-smoking rooms
  • Heating
  • Air conditioning
  • Toilet paper
  • Bidet
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • View
Room Amenities
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • TV
WiFi is available in some rooms and charges apply.
No parking available.
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
    Additional charge
  • Adults only
  • Air conditioning
    Additional charge
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Non-smoking rooms
  • Entire unit located on ground floor
Languages Spoken
  • English
  • Italian

House rules

San Polo Star takes special requests – add in the next step!


From 4:00 PM to 7:00 PM

Guests are required to show a photo ID and credit card at check-in


From 12:00 AM to 10:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of EUR 150 is required on arrival. That's about 158.81USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
€ 20 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa CartaSi Cash San Polo Star accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking is not allowed.


Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.


Pets are not allowed.

The fine print

Please note that air conditioning is available from 01 June until 01 September (fee applies)
All guests must be present at the checkin.
Please note that when booking a rate where payment is due before arrival, San Polo Star will provide detailed payment instructions, for example a link to a secured payment platform.
For check-in between 19 o'clock and 20 o'clock there is an additional fee of 15€
For check-in between 20 o'clock and 21 o'clock there is an additional fee of 30€
Check-in after 21 o'clock are not possible even by paying a supplement.
All late check-in (after 19 o'clock) have to be communicated to the accommodations with a notice of at least 72 hours prior to arrival date.
All late check-in have to be approved by the accommodations.
The late check-in fee has to be paid in advance by using a payment link or a QR code provided by the accommodations. In compliance with the provisions of Ministry for the Ecological Transition, the heating works only from 22nd of October to the 7th of April, no more than 13 hours per day, the weighted average air temperature shall not exceed 19 degrees Celsius.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform San Polo Star of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 027042ALT00016

A damage deposit of EUR 150 is required on arrival. That's about 158.81USD. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about San Polo Star

  • Room options at San Polo Star include:

    • Double
    • Triple

  • San Polo Star offers the following activities/services (charges may apply):

    • San Polo Star is 0.8 miles from the center of Venice. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at San Polo Star is from 4:00 PM, and check-out is until 10:00 AM.

    • The prices at San Polo Star may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.