Good morning and thank you for your question. We wish to inform you that the hot tub is availble in some Deluxe rooms and in some Junior Suite. In order to check the availability of rooms with hot tub, we recommend you to check this with us, so we can assist you in arranging it. We remain completely at your disposal and we wish you a lovely day. Kind Regards Giulia Colabella Revenue & Booking Department

Good evening, we are pleased to inform you that our Spa area is open every day from 10 am to 9 pm, always on reservation and based on availability for a limited time of 1 hour per family/couple.

Good evening, from the hotel to the city center is 25 minutes by walking, 15 minutes by bike and 10 minutes by taxi (we don't have uber in Florence). There are some restaurant and shops near by the hotel 5 minutes by walking.

Dear Guest, thank you for checking this with us. We inform you that you can add the request to have a room with shower on the notes of the reservation. We always take good care of guests' requests and we try to satisfy it when possible. We remain completely at your disposal for any further need.

Good morning and thank you very much for verifying this with us. We are pleased to inform you that Firenze Peretola airport is approximately 30 minutes by car from Ville Sull’Arno, depending on the traffic. From there you can take a taxi or you can arrange a private transfer in advance with us. If you prefer, you have the chance to take a bus from the airport to Firenze Santa Maria Novella train station and from there you can take a taxi (approximately 15 minutes journey) or a second bus (n. 14 Il Girone or Via della Ripa). We remain completely at disposal in case of any further information you may need and we hope to welcome you soon at Ville Sull’Arno. Best Regards Giulia Colabella Revenue & Booking Department

Good morning, We are glad to inform you that you can have a baby cot, we advise to let us know if you need it when you make the reservation. We remain at disposal in case of any need.

Good morning, we are pleased to inform you that our outdoor pool will be open till septmber 30th with the following schedule: from 10AM to 7PM.

Good morning, we do have 4 connecting rooms in our hotel. we remain at your complete disposal for any further information. Best regards.

Hello !! Our GYM just has one Trendmill and two bikes. Unfortunately there are no weights.

Good evening, shuttle service is free service and goes form the Hotel to Piazza San Firenze (city center) and come back to the Hotel, it is upon reservation.

Good evening, We kindly inform you that we have 3 types of triple rooms:with a double bed+1extra bed and they may or may not have the view of the river, the same for the balcony. At your disposal,kindest regards Jessica Cellai

Our deluxe room can have the jacuzzi or the emotional shower and in both case the room have the balcony. Moreover, our hotel is 2.2km from "Ponte Vecchio" and it is about 25 minutes by walk to Ponte Vecchio

Good morning, we are pleased to inform you that the indoor pool located in our spa is open every day from 10 am to 11 pm. The pool which is closed on winter season is the one located outdoor in our garden area, as this is a seasonal pool. We remain completely at your disposal and we wish you a very good day.

Good afternoon, we are glad to inform that we provide private valet parking at 25,00€ per vehicle, per night. Once you arrive you can leave your car in front of the reception entrance, our staff will take care of parking it in our garage or in the private outdoor area, depending on our availabilities. We remain at disposal for any further need and we send our regards.

Good Morning from Hotel Ville Sull'Arno, We would like to inform you that our suite can have maximum 3 beds "1 queen bed and 2 single beds". We remain at your complete disposal for any further, Best regards Alessandro Front desk

Our gym is always open from 9:00 a.m. to 22:00 p.m., instead our outdoor swimming-pool will be open from the 1st of May to the 30th of September and from 10:00 a.m. to 7:00 p.m. depending on weather forecast.

Good Evening, many thanks for checking this with us. We are glad to inform you that our triple rooms have no private bedrooms. You will find one double bed and one single bed in one room, in a unique space for the 3 people. We hope this can help and we remain completely at your disposal.

Goodmorning, the last time leaving from the city to the hotel will be at 6.50PM. For any further information we remain at your complete disposal.

Good afternoon, the pool is open, from 10am to 7pm, and of course they are allowed. For any further information we remain at your complete disposal.

Goodmorning, We are glad to confirm that both, the spa and the outdoor pool, are open.