Get the celebrity treatment with world-class service at Moon Palace Jamaica

Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands.

Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a minibar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes.

At Moon Palace Jamaica Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24 hour a day. You will also find a tennis court, a fitness centre and water sports facilities.

A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkelling. The property offers free parking. Montego Bay Airport is 62.1 miles away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Moon Palace Jamaica has been welcoming Booking.com guests since 26 Sept 2014.

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
2 double beds
and
1 extra-large double bed
Bedroom 1::
1 extra-large double bed
Bedroom 2::
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 double beds
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Closest beaches
  • Ocho Rios Bay Beach

    8.4 Very good beach
    200 yards from property
  • Mahogany Beach

    7.9 Good beach
    800 yards from property
  • Little Dun's River Beach

    8.6 Fabulous beach
    1.3 miles from property
  • Sunset Beach

    8.1 Very good beach
    1.8 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What measures have you put in place to protect guess in entering your Hotel, since the Covid 19, outbreak:
    Palace Resorts understand the growing concern regarding the COVID-19 [Coronavirus Outbreak]. As a brand, we are committed to providing guests with the..
    Answered on 16 March 2020
  • Is there any room on the ground floor for I have an 84 year old who can't take the elevator
    Special room requests are subject to availability however it will be our pleasure to assist in the best way possible with this request. Kind regards.
    Answered on 10 August 2019
  • Do we have to pay for the food
    Our all-inclusive resort provides food and beverages without cost, for the exception of premium liquor, lobster and/or shrimp meals which will attract..
    Answered on 13 February 2020
  • Can we book 3 rooms close to each other?
    All special room requests to include rooms within close proximity are subject to availability and room category booked. Kind regards.
    Answered on 21 February 2020
  • Is there a golf course at the resort or associated with Moon Palace?
    Whilst we do not have a golf course on property, we do offer golfing at an associated facility. Booking of this excursion can be completed with our Pa..
    Answered on 27 January 2020
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Hotel surroundings *
12 restaurants on site

    Buccaneers Reef

    Cuisine: International

    Open for: Breakfast, Lunch, Dinner

    La Gondola

    Cuisine: Italian

    Open for: Dinner

    Pier 8

    Cuisine: Seafood

    Open for: Breakfast, Lunch, Dinner

    Momo

    Cuisine: Chinese, Japanese, Asian

    Open for: Dinner

    Gourmet Corner

    Cuisine: Italian, Pizza, Sushi

    Open for: Brunch, Lunch, Dinner

    Boulangerie (Coffee shop)

    Open for: Brunch, High tea

    Piano Bar

    Open for: Cocktail hour

    Loud Bar

    Open for: Cocktail hour

    Lobby Bar

    Open for: Cocktail hour

    Snack Bar and Grill

    Open for: Cocktail hour

    Sun Deck (Pizza and Snacks)

    Cuisine: Pizza

    Sun Deck Grill

    Cuisine: Grill/BBQ

Facilities of Moon Palace Jamaica
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden
Activities
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkelling
  • Diving
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
Food & Drink
  • Coffee house on site
  • Fruits
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Secured parking
  • Valet parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pick up Additional charge
  • Airport drop off Additional charge
  • Non-smoking rooms
  • Room service
4 swimming pools
    Pool 1 - outdoor Free!
  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Pool 2 - outdoor Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Pool 3 - outdoor Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Pool 4 - outdoor (kids) Free!
  • Open all year
  • Suitable for kids
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge
Languages spoken
  • English
  • Spanish

House rules

Moon Palace Jamaica takes special requests - add in the next step!

Check-in

15:00 - 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Moon Palace Jamaica accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

All older children or adults will pay extra fee directly at the property and depend on travel dates, please contact the property for more information.

Please note that the free airport shuttle must be requested at least 2 weeks prior your arrival by contacting the property after booking. Transfers included will be provided on a shared basis, with no stops to other hotels (both ways).

Terms & Conditions:
*Unused complimentary transfers cannot be credited to pay up grades for private transportation or non included transfers from Kingston or other locations.
* Transportation for handicap people is not included and may be arranged under request and with additional charge.
* Child seats are not included and may be reserved under previous request and additional charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Jamaica

  • Moon Palace Jamaica offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Billiards
    • Games room
    • Snorkelling
    • Table tennis
    • Diving
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Foot massage
    • Neck massage
    • Full body massage
    • Fitness/spa locker rooms
    • Head massage
    • Beauty Services
    • Nightclub/DJ
    • Water sport facilities on site
    • Couples massage
    • Facial treatments
    • Hand massage
    • Waxing services
    • Entertainment staff
    • Make up services
    • Open-air bath
    • Public Bath
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Beach
    • Spa facilities
    • Swimming Pool
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage

  • From the nearest airport, you can get to Moon Palace Jamaica by:

    • Airport shuttle (public) 1h 40min

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Moon Palace Jamaica on this page.

  • Moon Palace Jamaica has 12 restaurants:

    • Piano Bar
    • Buccaneers Reef
    • Momo
    • Loud Bar
    • Snack Bar and Grill
    • Pier 8
    • Sun Deck (Pizza and Snacks)
    • Sun Deck Grill
    • Gourmet Corner
    • Lobby Bar
    • Boulangerie (Coffee shop)
    • La Gondola

  • Check-in at Moon Palace Jamaica is from 15:00, and check-out is until 12:00.

  • The prices at Moon Palace Jamaica may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Moon Palace Jamaica is 700 yards from the centre of Ocho Rios.

  • Room options at Moon Palace Jamaica include:

    • Double
    • Suite
    • Family

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Moon Palace Jamaica can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Yes, Moon Palace Jamaica is popular with guests booking family stays.