Moon Palace Jamaica
Main Street, Ocho Rios, St. Anne's, Jamaica, Ocho Rios, Jamaica – Great location - show map
The location was great. The ground is beautifully maintained. The staff was very friendly and helpful. My issues was with the entertainment. I wished there was more offered. That’s the not issue
Jamaica
Get the celebrity treatment with world-class service at Moon Palace Jamaica
Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands. Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a mini-bar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes. At Moon Palace Jamaica Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24-hour a day. You will also find a tennis court, a fitness center and water sports facilities. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkeling. The property offers free parking. Montego Bay Airport is 62 mi away.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
Moon Palace Jamaica has been welcoming Booking.com guests since Sep 26, 2014- 4 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- 12 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
Categories:
See what guests loved the most:
- Coloured
Jamaica“The location was great. The ground is beautifully maintained. The staff was very friendly and helpful. My issues was with the entertainment. I wished there was more offered. That’s the not issue” - KereshaJamaica“The ambiance was great. There were a myriad of activities to do and the staff was pretty friendly.”
Kimberly
United States of America“Breakfast was great. Ate mostly at Pier Restaurant. After rescheduling for the Hibachi Grill the experience was great.”
ChaseUnited States of America“It was perfect. I wished my vacation would never end. The Independence Day food and activities were impressive and much appreciated as well.”- KKarilynUnited States of America“The breakfasts were delicious especially the mix of local food specialties and European treats”
DoniaJamaica“Customer service was exceptional. Natalie was amazing! The food was also really good and the staff went out of their way to make you feel like you would definitely want to come back. The decor was definitely something to talk about. Loved it! My...”
Mellisa
Bermuda“Lots of food options and food was very tasty. Service was excellent.”
VickieUnited States of America“Location was beautiful, spring break & bus ride from airport to Moon Palace was a night mare but Moon Palace was really nice. Bus ride going back to airport was completely different. Booked rooms very early for 4 but 6 went on trip Tried more...”- Just_phyonneUnited States of America“The property was very clean, the staff was super friendly and at your service, just a very nice place overall. I especially loved the spa I had an amazing experience.”
SharonUnited States of America“The staff are exceptional, they know you are on a vacation and go above and beyond.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
It's my anniversary what special offers are there for us
We are elated to know that you will be celebrating your anniversary with us. It will be our pleasure to extend our Anniversary Amenity to you. This in..Answered on 10 August 2019Is there any room on the ground floor for I have an 84 year old who can't take the elevator
Special room requests are subject to availability however it will be our pleasure to assist in the best way possible with this request. Kind regards.Answered on 10 August 2019Do we have to pay for the food
Our all-inclusive resort provides food and beverages without cost, for the exception of premium liquor, lobster and/or shrimp meals which will attract..Answered on 13 February 2020Are mix drinks included or considered Premium liquor?
Mixed drinks are included.Answered on 17 June 2020What measures have you put in place to protect guess in entering your Hotel, since the Covid 19, outbreak:
Palace Resorts understand the growing concern regarding the COVID-19 [Coronavirus Outbreak]. As a brand, we are committed to providing guests with the..Answered on 16 March 2020Can we book 3 rooms close to each other?
All special room requests to include rooms within close proximity are subject to availability and room category booked. Kind regards.Answered on 21 February 2020- Still looking?
Hotel area info *
Restaurants12 Restaurants On Site
- Buccaneers Reef
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- La Gondola
- CuisineItalian
- Open forDinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan
- Pier 8
- CuisineSeafood
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- Momo
- CuisineChinese • Japanese • Asian
- Open forDinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan
- Gourmet Corner
- CuisineItalian • Pizza • Sushi
- Open forBrunch • Lunch • Dinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan
- Boulangerie (Coffee shop)
- Open forBrunch • High tea
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan
- Piano Bar
- Open forCocktail hour
- Loud Bar
- Open forCocktail hour
- Lobby Bar
- Open forCocktail hour
- Snack Bar and Grill
- Open forCocktail hour
- Sun Deck (Pizza and Snacks)
- CuisinePizza
- Sun Deck Grill
- CuisineGrill/BBQ
Amenities of Moon Palace JamaicaGreat facilities! Review score, 8.8
- 4 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- 12 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Private beach area
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Alarm clock
- Outdoor furniture
- Beachfront
- Sun deck
- Private beach area
- Terrace
- Garden
- Coffee machine
- Clothes rack
- Beach
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Nightclub/DJ
- Entertainment staff
- Snorkeling
- Diving
- Ping-pong
- Pool table
- Playground
- Game room
- Desk
- iPod dock
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Indoor play area
- Board games/Puzzles
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Private entrance
- Car rental
- Laptop safe
- Packed lunches
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Open all year
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Open all year
- Suitable for kids
- Shallow end
- Pool/Beach towels
- Beach chairs/Loungers
- Beach umbrellas
- Kids' pool
- Locker rooms
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Public Bath
- Open-air bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash
Moon Palace Jamaica accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
All older children or adults will pay extra fee directly at the property and depend on travel dates, please contact the property for more information.
Please note that the free airport shuttle must be requested at least 2 weeks prior your arrival by contacting the property after booking. Transfers included will be provided on a shared basis, with no stops to other hotels (both ways).
Terms & Conditions:
*Unused complimentary transfers cannot be credited to pay up grades for private transportation or non included transfers from Kingston or other locations.
* Transportation for handicap people is not included and may be arranged under request and with additional charge.
* Child seats are not included and may be reserved under previous request and additional charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Moon Palace Jamaica
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Moon Palace Jamaica is 2,150 feet from the center of Ocho Rios. All distances are measured in straight lines. Actual travel distances may vary.
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Moon Palace Jamaica has 12 restaurants:
- La Gondola
- Piano Bar
- Lobby Bar
- Loud Bar
- Momo
- Boulangerie (Coffee shop)
- Buccaneers Reef
- Sun Deck (Pizza and Snacks)
- Gourmet Corner
- Pier 8
- Snack Bar and Grill
- Sun Deck Grill
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The prices at Moon Palace Jamaica may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Moon Palace Jamaica offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Playground
- Pool table
- Game room
- Snorkeling
- Ping-pong
- Diving
- Beachfront
- Kids' club
- Evening entertainment
- Foot massage
- Neck massage
- Full-body massage
- Locker rooms
- Head massage
- Beauty services
- Nightclub/DJ
- Water sports facilities on site
- Couples' massage
- Facial treatments
- Hand massage
- Waxing services
- Entertainment staff
- Makeup services
- Open-air bath
- Public Bath
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Beach
- Spa facilities
- Swimming pool
- Private beach area
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Moon Palace Jamaica is popular with guests booking family stays.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Jamaica on this page.
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Room options at Moon Palace Jamaica include:
- Double
- Suite
- Family
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Check-in at Moon Palace Jamaica is from 3:00 PM, and check-out is until 12:00 PM.
