• Ocean view
  • Garden
  • Pool 1 – outdoor
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

Get the celebrity treatment with world-class service at Moon Palace Jamaica

Offering a spa and a swimming pool with a wave machine and water slides, Moon Palace Jamaica - All Inclusive is located on the beachfront in Ocho Rios. The property has a dolphinarium where guests can swim with dolphins at an additional cost. Each stylish modern room has a liquor dispenser stocked with international brands. Rooms have full or partial views of the sea and offer satellite TV, air conditioning, a mini-bar and a coffee machine. A bottle of red wine is also provided on arrival and free WiFi is available. The private bathrooms come with a shower and bathrobes. At Moon Palace Jamaica Grande you can enjoy all-inclusive meals in the restaurants, as well as free snacks 24-hour a day. You will also find a tennis court, a fitness center and water sports facilities. A wide range of activities are popular in the surrounding area, including cycling, fishing and snorkeling. The property offers free parking. Montego Bay Airport is 62 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Hotel chain/brand: Palace Resorts

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
2 full beds
and
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
2 full beds
1 king bed
or
2 full beds
1 king bed
or
2 full beds
1 king bed
1 king bed
1 king bed
or
2 full beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
8.0
Location
8.9
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Alex
    United States of AmericaUnited States of America
    The staff was super friendly and helpful. The hotel is located right on the beach which makes accessing the ocean super easy. There were enough food choices to keep me interested in trying new places and dishes. The shuttle to the airport in...
  • Tracy
    United States of AmericaUnited States of America
    The breakfast , the variety of food and pools. Also they had flat irons in each room.
  • Coloured
    JamaicaJamaica
    The location was great. The ground is beautifully maintained. The staff was very friendly and helpful. My issues was with the entertainment. I wished there was more offered. That’s the not issue

Hotel area info

Restaurants
12 Restaurants On Site

  • Buccaneers Reef
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • La Gondola
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Pier 8
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Momo
    • Cuisine
      Chinese • Japanese • Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Gourmet Corner
    • Cuisine
      Italian • Pizza • Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Boulangerie (Coffee shop)
    • Open for
      Brunch • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan
  • Piano Bar
    • Open for
      Cocktail hour
  • Loud Bar
    • Open for
      Cocktail hour
  • Lobby Bar
    • Open for
      Cocktail hour
  • Snack Bar and Grill
    • Open for
      Cocktail hour
  • Sun Deck (Pizza and Snacks)
    • Cuisine
      Pizza
  • Sun Deck Grill
    • Cuisine
      Grill/BBQ

Amenities of Moon Palace Jamaica
Great facilities! Review score, 8.8

Most popular amenities
  • 4 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Activities
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling
  • Diving
  • Ping-pong
  • Pool table
  • Playground
  • Game room
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Laptop safe
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 4 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Moon Palace Jamaica takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Moon Palace Jamaica accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.

All older children or adults will pay extra fee directly at the property and depend on travel dates, please contact the property for more information.

Please note that the free airport shuttle must be requested at least 2 weeks prior your arrival by contacting the property after booking. Transfers included will be provided on a shared basis, with no stops to other hotels (both ways).

Terms & Conditions:
*Unused complimentary transfers cannot be credited to pay up grades for private transportation or non included transfers from Kingston or other locations.
* Transportation for handicap people is not included and may be arranged under request and with additional charge.
* Child seats are not included and may be reserved under previous request and additional charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Moon Palace Jamaica

  • Room options at Moon Palace Jamaica include:

    • Double
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Moon Palace Jamaica may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Moon Palace Jamaica on this page.

  • Yes, Moon Palace Jamaica is popular with guests booking family stays.

  • Check-in at Moon Palace Jamaica is from 3:00 PM, and check-out is until 12:00 PM.

  • Moon Palace Jamaica has 12 restaurants:

    • Piano Bar
    • Gourmet Corner
    • La Gondola
    • Sun Deck Grill
    • Sun Deck (Pizza and Snacks)
    • Boulangerie (Coffee shop)
    • Pier 8
    • Lobby Bar
    • Buccaneers Reef
    • Loud Bar
    • Snack Bar and Grill
    • Momo

  • Moon Palace Jamaica offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Ping-pong
    • Diving
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Foot massage
    • Neck massage
    • Full-body massage
    • Locker rooms
    • Head massage
    • Beauty services
    • Nightclub/DJ
    • Water sports facilities on site
    • Couples' massage
    • Facial treatments
    • Hand massage
    • Waxing services
    • Entertainment staff
    • Makeup services
    • Open-air bath
    • Public Bath
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Beach
    • Spa facilities
    • Swimming pool
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage

  • Moon Palace Jamaica is 2,150 feet from the center of Ocho Rios. All distances are measured in straight lines. Actual travel distances may vary.