“El personal fue muy amable, especialmente Omar. La cama muy cómoda.”

“Staff are super friendly and the entrance is hassle free. Rooms are clean and the hotel is pretty quiet.”“0”

“Excellent massage and service from the spa and fitness team. The room was spacious, clean and tidy. Good gym, had everything needed. Helpful staff at breakfast. Great indoor and outdoor pool. My husband enjoyed sauna and steam rooms”“0”

“This is my 2nd stay in Le Grand, this time i felt very comfortable. Overall very good. House keeping person ( room#560) very good and Front desk receptionist Ms.Dana welcomes very good”“0”

“Staff were very friendly and made the experience highly personalised. A lovely room with a lot of comfort.”“0”

“The staff at the reception were very helpful. I got updated to a junior suite and was able to do an early check-in. The receptionist (Lina?) was overwhelmed (one of the guests had a medical emergency) but still managed to be courteous and helpful. The staff at the spa were also very helpful and the treatments I got were exceptionally good (Mariam was excellent!) I'd definitely return for more spa treatments.”“0”

“Friendly staff, upgraded us to s suite. When we arrived, we were treated with a bowl of fruit. Our luggage was swiftly taken to our room. The room was clean and spacious with plenty of bathroom amenities.”“0”

“I had booked an airport transfer and when I got to the airport, they were not there. I ended up getting a taxi to the hotel which wasn’t a great start. However, once I arrived, Leen, Abdullah and Sharif were very apologetic and fantastic- organizing a city tour to replace the taxi cost, a discount off my massage, an upgrade to a suite and a late checkout. The people were very keen to make up for the problem and very helpful with food suggestions, etc. Massage was great!”“0”

“Lovely hotel Nice staff i was extremely happy with abdullah and khalaf they was so nice to me and lovely And the pool has a great view”“0”

“Nice location. It was Le Meridien hotel before, now closed the major part for rennovation. Now the operation is by accore. It will open as Sofitel again after two years. But the furnishings are luxurious from 20 years back. I like the quiet atmosphere so much. Special Thanks for the hospitality of Mr.Dia'a and Mr. Fayez.”“0”