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Ace Hotel Kyoto features free bikes, fitness centre, a garden and terrace in Kyoto. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The accommodation provides an ATM, a concierge service and currency exchange for guests. At the hotel every room comes with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. At Ace Hotel Kyoto the rooms are fitted with bed linen and towels. The daily breakfast offers continental, American or vegetarian options. Popular points of interest near the accommodation include Kyoto International Manga Museum, Kyoto Shigaku Kaikan Conference Hall and Gion Shijo Station. The nearest airport is Itami Airport, 46 km from Ace Hotel Kyoto.

This is our guests' favourite part of Kyoto, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Ace Hotel Kyoto has been welcoming Booking.com guests since 25 Feb 2020.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kyoto, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American


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Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
4 futon beds
1 extra-large double bed
2 double beds
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.4
Location
9.4
Free WiFi
9.3
High score for Kyoto
Select topics to read reviews:

See what guests loved the most:

  • Lyndsay
    AustraliaAustralia
    Everything was phenomenal, every attention to detail, plus the super lovely team members.
  • Gemma
    United KingdomUnited Kingdom
    Great hotel, typical of the Ace brand in other parts of the world. Very good sized room, great breakfast options. Hotel reception team incredibly helpful to give directions and share what is and isn't suitable for borrowing one of the bikes to see...
  • Dario
    ItalyItaly
    Friendly staff, design-centric hotel, great (non-Japanese) restaurants. Loved the tacos :) I wouldn’t change a single thing.
  • Manuela
    AustraliaAustralia
    The property is incredibly beautiful and modern and in a fantastic location. The lobby is a communal space that is a pleasure to hang out in over a morning coffee from the in house coffee shop. The staff were really friendly and helpful. I was...
  • Elizabeth
    United KingdomUnited Kingdom
    The amazingly helpful and friendly staff - such a great team. The beautiful design and well thought out rooms, we especially loved the record player, comfy beds, gorgeous bathroom and window seats. And the free bike hire in a v cycling friendly city.
  • Phattarakul
    ThailandThailand
    Art, working space,coffee shop, arcade of shopping and Kosa room.
  • Gabriel
    FranceFrance
    Very nice rooms, spacious, great large windows and clean.
  • Leslie
    TaiwanTaiwan
    I like the vibe the hotel provide for international travelers to experience both East and west style. The in-room dining experience is excellent with the very well thought mini bar for providing us a beautiful landing experience.
  • Daniel
    United KingdomUnited Kingdom
    Location and access to transport and the rest of the city was excellent. The rooftop bar was also lovely!
  • Angela
    AustraliaAustralia
    Great location, very modern stylish hotel within walking distance of everything. Great hotel

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there parking available ? Found that your hotel is dog friendly . Are you allowed to bring dog in a guest room ?

    Hi, Thank you for your inquiry. Our hotel does not have its own parking space. We ask our guests to use nearby parking lots. About the dog room, Standard King and Terrace Twin will cost your dog an extra charges.
    Answered on 27 November 2022
  • can i bring my 9yr old chihuahua with me and is she allowed to go with me to dine on your italian resto outside? she has a carrier bag and complete with rabies vaccine

    Sadly, the restaurants in the hotel don't accept dogs. In case your pets have to be left alone in the room, we ask our guests to use the cage. If you'd like, the front desk can guide you to a nearby dog-friendly restaurant.
    Answered on 9 October 2022
  • Hello. I will bring two kids with us. 13 years old and 9 years old. Can we stay at historic room?

    Hi, Thank you for your inquiry. 13 years old, count an adult. 3 adults and 9 years old can stay together at Terrace Twin with an extra bed or Tatami suite (Futon) room. Historic room maximum 2 adults. Thank you.
    Answered on 27 November 2022
  • how can we book the suite room?

    It will show on the website If there is an available room on the date you want to book. If not, please call Ace hotel Kyoto. we would like to help out. Thank you.
    Answered on 22 June 2020
  • Good morning. We want to check in today.. 3 adults but we have a 5 months old cavalier... Is there a room for us?? Can you give us your landline 📞

    Thank you so much for your inqiury. We can arrange the room for 3 adults and a dog (under 15kg) upon availavility. Our pnohe number is 075 229 9001. Please contact us before your arrival.
    Answered on 8 January 2022

Hotel surroundings *

Restaurants
2 restaurants on site

  • Mr.Maurice's Italian(ミスターモーリスズイタリアン)
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
  • PIOPIKO Bar & Taco Lounge(ピオピコ)
    • Open for
      Lunch • Dinner

Facilities of Ace Hotel Kyoto
Great facilities! Review score, 9.4

Most popular facilities
  • Non-smoking rooms
  • Free WiFi
  • Fitness centre
  • 2 restaurants
  • 24-hour front desk
  • Facilities for disabled guests
  • Room service
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
  • Temporary art galleries
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Japanese

House rules

Ace Hotel Kyoto takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of JPY 15000 is required on arrival. That's about 82.58GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 13 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
13+ years
Extra bed upon request
¥6,215 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 20

Pets

Pets are allowed on request. Charges may be applicable.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Ace Hotel Kyoto accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When travelling with pets, please note that an extra charge of 14,300yen per pet, per night applies. Please note that the property can only allow dogs with a maximum weight of 15 kilos and rabies vaccination certificate issued within a year needs to be submitted upon check in.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of JPY 15000 is required on arrival. That's about 82.58GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ace Hotel Kyoto

  • Check-in at Ace Hotel Kyoto is from 15:00, and check-out is until 12:00.

  • Ace Hotel Kyoto offers the following activities / services (charges may apply):

    • Fitness centre
    • Bicycle rental
    • Temporary art galleries
    • Fitness

  • Ace Hotel Kyoto has 2 restaurants:

    • Mr.Maurice's Italian(ミスターモーリスズイタリアン)
    • PIOPIKO Bar & Taco Lounge(ピオピコ)

  • Room options at Ace Hotel Kyoto include:

    • Double
    • Twin
    • Suite

  • Guests staying at Ace Hotel Kyoto can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American

  • The prices at Ace Hotel Kyoto may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ace Hotel Kyoto is 0.9 miles from the centre of Kyoto. All distances are measured in straight lines. Actual travel distances may vary.