Please inform the property of guests' expected arrival times in advance or reservations may be canceled. Please note that the property may contact guests via phone about expected arrival times.

Please inform the property directly if guests are arriving 2 hours later than their expected arrival time. If the property is not informed, the reservation may be canceled.

Please note, guest room temperatures are centrally controlled. Guests cannot switch between air conditioning and heating.

Please note, the property cannot make restaurant reservations on guest's behalf.

There is a private car park which can park 4 vehicles on site. Parking space is offered on a first-come-first-served basis at an extra charge.

Go to the Hachiko Exit of Shibuya Station. At the very busy intersection nearby (Shibuya Scramble Crossing), orient yourself toward the Starbucks. There will be 2 streets to the left of the Starbucks and 2 streets to the right of it. Go down the leftmost street, heading toward the 109 Building. When the street splits at the 109 Building, go left. Stay on this main road for about 1969 feet, and the hotel will be on the right.

Please note that construction work is going on nearby from Thursday, June 1, 2023 and some rooms may be affected by noise.

Please note that the elevator will be unavailable on October 28th and 29th, 2024 from 09:00 to 15:00. During this period, guests must use the stairs.