We traveled to Shimabara and Unzen Onsen for the hot springs and was not disappointed! Azumaen is a short walk from Unzen Jigoku, which surpassed the photos we had seen. The staff was fantastic, very helpful and friendly. We stayed in a traditional Japanese room that was very comfortable, spacious but cozy and perfectly fit the location. The view from our room was amazing.

Mary United States of America

Nice hotel. The room is regular. Nothing too special- two beds, bathroom which is quite spacious relative to japanese hotels.

Nimrod Israel

This hotel has a lake view and onsen. The onsen was luxurious and the lake view was amazing. The staff was absolutely wonderful. They were so accommodating. I arrived two hours before check-in, but they gave me tea while they quickly prepared my room. I spoke to them mostly in Japanese since I knew a little, but they were kind when I didn't understand, and translated words for me. They even translated a bus schedule into English so I would be able to read it. The meals I ate there were amazing delicious experiences. (Make sure you pre-arrange meals ahead of time.) They even offered a loaner umbrella when it was raining, and told me to just leave it at the bus stop and they would come pick it up. The staff went above and beyond my expectations, and it made my stay very enjoyable.

Brittney United States of America

The room, although not spacious, was clean and comfortable with everything we needed which included a small fridge, hot water for tea and a large bathroom. The onsen too was very large with lovely views over the lake and beyond.

Marion Australia

Beautiful Hotel with helpfull and kind staff. The onsen is great and the view beautiful. From the hotel you can go the Unzen Jigoku (Unzen Hell) then grab some information for excursions (Myoken Ropeway, walks in the mountains etc...) at the information center close to the Jigoku. To reach the Hotel you would need a car or you can also come by bus from Isahaya Station.

Alice France

가는 길은 어려울 수 있으나 올라오는 내내 풍경이 너무 예뻤고, 특히 아즈마엔은 정원도 잘꾸며놓았고, 노천탕에서 보는 풍경도 너무 예뻤다. 운젠지옥에서 그리 멀지않아 산책하기 좋다. 조식도 가성비가 좋아서 만족했다. 일본가정식으로 준비되어서 좋았다. 직원들의 친절함도 만족스러웠다.

Ga South Korea

传统的日式温泉酒店，位置在湖旁边，在谏早（JR站对面一楼的公交站）可乘坐小浜方向巴士到别所口站下车，步行五分钟可到达。 洗面奶，沐浴露超好用。

Liang China

C’était un cadre raffiné. Il y avait une vue magnifique sur le lac de montagne. On pouvait prendre un bain thermal avec une vue directe sur le lac, dans le silence et en pleine nature.

Anne France

バイクツーリングでしたが屋根付きの駐車スペースをお願いすると直ぐに対応していただき非常にありがたかったです。 朝食は景観の良いゆったりとしたお部屋での一人個室で大変おいしく頂きました。 お風呂も温泉を堪能できました。

Satoru Japan

お部屋からの、池の眺めが最高でした。 母が疲れたので、チェックインは14:00でしたが、早めに行ったところ、早くお部屋を用意していただき、母もとても喜んでいました。 露天風呂からの眺めも良かったです。 長風呂になってしまいました。 また、泊まりにいきたいと思います。

Mikako Japan