員工非常好，我們早到了，本想放下行李稍後check in，他們稱房間已準備好，讓我們提早進入房間。 有3個溫泉選擇，提早預約便可使用，露天風呂泉水溫度足夠，寒冷下也沒問題。 這是我的生日旅行，旅館送我小驚喜，謝謝！

Cherry 香港

只要預約時間就能獨享溫泉，非常優質

Chieh 臺灣

一個人可以享受浴池😄

Asu 臺灣

I loved my stay at Kagaya. The staff was super friendly (two spoke fluent English) and helpful. I loved being able to enjoy the baths, which can be rented privately twice a day. I rented the room in the annex which was perfect for me. Very quiet, spacious, and comfortable.

Vaughn 阿根廷

this Hotel is by the Beppu coast line, the big plus is that it has 3 private onsen which you can book in 1hr slot between 6am - 11am and 5pm-12midnight. 11-5pm the onsens are open to public but i didnt see anyone come in. We stayed in a japanese room/tatami mat but shared toilet.

Trek5000 馬來西亞

There are 3 types of onsen, Open-air/Rock/wooden bath. I could enjoy two times for night and morning. It was prettier than pictures and good to release stress. Workers are all nice and kind. there are fridge and hot water machine in shared area. And i could rent hair dryer from counter. It was close to Kitahama bus stop taking less than 5 min on foot.

Jia 瑞典

A great stay with private onsen in three variants. You can't say no to that! :) Almost exactly under the Beppu Tower and not that far from the Beppu Station, makes it convenient for travels outside of Beppu. Close-by is a ticket center for all bus companies that operate in Beppu, so another plus. And you can't ignore the super tasty restaurant that is like 3 minutes away from here :) Rooms are spacious and surprisingly well isolated for Japan (you learn to appreciate it during winter :D )...but after 1 hour of private bathtime in hotsprings, you don't mind a bit of an colder air getting into your room haha.

Dominik 波蘭

Beautiful old building/ryokan style. 3 onsen which you can reserve as private for one hour. Spacious room. Free coffee machine. Convenient location close to the City center/train station. Nice and helpful, english speaking staff.

Martin 德國

the staff was exceedingly friendly. the hot spring stone bath was excellent if a bit hot for me. the room was spacious and large and very japanese styled. futon was nice.

Jia 日本

A wonderful Ryokan in a great location. Our hosts were very kind and helpful, and also spoke English. I didn't realise they had 3 different private hot spring baths, and that we can use them all! The room was lovely and traditional. Also, parking was very convenient.

Jessica 英國