Guests arriving after 22:00 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Child rates are applicable to children older than 3 years old. Please contact the property for further details.

You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.

Please note that meal requests are not accepted on the day of arrival. Guests who wish to have meals at the property must book a meal-inclusive rate at the time of booking.

Please inform the property in advance if you have any food allergies or dietary needs.

The free shuttle service from/to JR Gero Station is available between 13:30 and 17:30.

The open-air hot spring bath is open 15:00-10:00.

At a surcharge, guests can reserve the private hot spring bath at the time of check-in.

Please note all guest rooms are smoking rooms; however, rooms can be deodorised upon request.

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

客人如需用晚餐，必须在18:00之前办理入住。在规定时间后到店的客人无法享用晚餐，且相关费用不予退还。

请您提前告知Bosenkan您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

谢绝带纹身的客人使用公共浴池区域和其他公共设施。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。