Location, efficient staff, clean facilities, 24 hrs free curry rice service, big sento style common bath

Maya United States of America

I lime that they offer buffet breakfast and you can also opt to buy something at 7/11 and eat on the 2nd floor. Everything is just in order, excellent! Will stay there again when I go back to Tokyo!

Princess Philippines

Super friendly and helpful staff. Location was great and easy to find. Good buffet. The sleeping area was quiet and calm. Lock system was very good and feeling safe. Before entering for example you need to scan your key to get access to the sleeping area.

Mehrböd Germany

It is a good value and in a very convenient location. Staff were friendly and spoke enough English for us to understand.

Julie United States of America

7 Eleven built into the location Full menu cafe open till 2am Full breakfast with Western and Japanese items In the heart of the Ueno/Ameyoko area

Juan United States of America

- Public Bath (onsen) / Safety - Very nice service staff - This capsule have rental ipad adaptor usb etc. It's free - 7-11 Behind the capsule

Customer Thailand

Towels are free of charge. Pijama is free of charge. A lot of body soap, shampoo, facial milk, locion and clensing oil, toothbrushes and combs. Everything is free of charge. You leave your street boots at the reception locked in a "bootsafe". When you go outside you leave you capsule key at reception and take your boots back. No smelly boots in rooms.

Roxyride Russia

I enjoyed my time at Capsule Net Omotenashi no Oyado, it was only one night, but if I ever go back to Tokyo I definitely would love to stay here again for 2 or 3 nights maximum. It was my first time experience in a capsule, it was just perfect for me because I'm small, it was very clean, as well as the common area, bathrooms and restaurant. Around the area you have everything you need, restaurants, shops, market, train stations, metro, bars. The best bar to go is The Warrior Celt, which is just 1 block from there. I felt safe, and my bags were safe as well, even though there is no space in the capsule or around, you have to store it by the reception; you need to take only what you need for the night and/or morning.

Angelica Switzerland

The staff were really helpful and it was easy to check in and out....I’ve read reviews that said hard to leave baggage but I didn’t find that at all. I lady my big case in a room downstairs and my backback and bag could fit easy in the lockers on the floor you stay. I loved it here and was a great experience to end my trip in Tokyo.

Debbie United Kingdom

Staff were efficient and helpful and all areas of the hotel were clean. The location near to Ueno station and shopping/eateries made it an ideal spot to get things done without much fuss. Ueno is well connected to both Haneda and Narita airports so getting in and out is quite straightforward.

Martha Singapore