Stay in the heart of Tokyo Great location - show map

Located just a 3-minute walk away from JR Ueno Station, カプセルネットグランカスタマ上野店 features a large public bath and a sauna. There is a 24-hour front desk and free luggage storage is available. WiFi is free throughout the property.

There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free.

There is a relaxation area with reclining chairs and reading area with comic books. A shower room and laundry facilities are also available on site.

There is a dining area where a list of a la carte menu items are available on site. A convenience store is located on the ground floor.

Some of the popular locations nearby include the Ameya-Yokocho Market, only a 2-minute walk from the hotel. In addition, Sensoji Temple is just a 15-minute train ride away on the Ginza Subway Line.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Gran Custama Ueno has been welcoming guests since Aug 12, 2016

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (8.2)

Public Bath

Loyal Customers

There are more repeat guests here than most other properties.


When would you like to stay at Gran Custama Ueno?

Sorry, reservations for more than 30 nights aren't possible.

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4 reasons to choose Gran Custama Ueno

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Property questions and answers

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Area info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Ameyoko Center Building
    0.1 miles
  • Ameya Yokocho
    0.1 miles
  • ‪Marishiten Tokudaiji‬ Temple
    0.1 miles
  • Suzumoto Entertainment Theater
    0.2 miles
  • Shitamachi Museum
    0.2 miles
Top attractions
  • Ueno Station
    0.3 miles
  • Tokyo Skytree
    2 miles
  • Tokyo Station
    2 miles
  • Japan Imperial Palace
    2.2 miles
  • Ikebukuro Station
    3.9 miles
  • Tokyo Tower
    3.9 miles
  • Shinjuku Gyoen National Garden
    4.1 miles
  • Yoyogi Park
    5.2 miles
  • Shibuya Station
    5.5 miles
  • Shinagawa Station
    5.9 miles
Public transit
  • Train Okachimachi Station
    0.2 miles
  • Subway Ueno-Okachimachi Station
    0.2 miles
  • Train Keisei Ueno Station
    0.2 miles
  • Subway Ueno-Hirokoji Station
    0.2 miles
  • Subway Naka-Okachimachi Station
    0.2 miles
Closest Airports
  • Tokyo International Airport
    10.6 miles
  • Narita International Airport
    34.5 miles
  • Ibaraki Airport
    48.5 miles
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Amenities of Gran Custama Ueno
  • Live sports events (broadcast)
WiFi is available in all areas and is free of charge.
No parking available.
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Suit press
  • ATM on site
  • Baggage storage
  • Laundry Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Designated smoking area
  • Heating
  • Elevator
  • Non-smoking rooms
Health & Wellness Facilities
  • Spa lounge/Relaxation area
  • Public Bath
  • Sauna
Languages Spoken
  • English
  • Japanese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Gran Custama Ueno takes special requests – add in the next step!


2:00 PM - 11:30 PM


Until 11:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Gran Custama Ueno accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that additional fees apply to store luggage on site after check-out.

FAQs about Gran Custama Ueno

  • Check-in at Gran Custama Ueno is from 2:00 PM, and check-out is until 11:00 AM.

  • Gran Custama Ueno offers the following activities/services (charges may apply):

    • Sauna
    • Public Bath
    • Live sports events (broadcast)
    • Spa lounge/Relaxation area

  • The prices at Gran Custama Ueno may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Gran Custama Ueno include:

    • Bed in Dorm

  • Gran Custama Ueno is 3.1 miles from the center of Tokyo.