Located just a 3-minute walk away from JR Ueno Station, カプセルネットグランカスタマ上野店 features a large public bath and a sauna. There is a 24-hour front desk and free luggage storage is available. WiFi is free throughout the property. There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free. There is a relaxation area with reclining chairs and reading area with comic books. A shower room and laundry facilities are also available on site. There is a dining area where a list of a la carte menu items are available on site. A convenience store is located on the ground floor. Some of the popular locations nearby include the Ameya-Yokocho Market, only a 2-minute walk from the hotel. In addition, Sensoji Temple is just a 15-minute train ride away on the Ginza Subway Line.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Public Bath

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
8.4
Facilities
8.3
Cleanliness
8.1
Comfort
8.0
Value for money
8.7
Location
8.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Kevin
    United States of America United States of America
    I always avoided staying here because of having to check out early everyday, but I’m glad I stayed here because this will be one of my favorite places to stay while in Tokyo. The all-day free curry rice was a cool amenity. It’s good and hot...
  • Maria
    Japan Japan
    Staff was very polite and tried their best with English, sadly I was given the wrong time for the free noodles and arrived after it was finished. But the 24/7 curry was very welcome. One free drink as well.
  • Arnel
    Philippines Philippines
    Everything from staff, free rice curry and water, onsen, almost everything is free.

Area info

Amenities of Gran Custama Ueno
Great facilities! Review score, 8.3

Most popular amenities
  • Non-smoking rooms
  • Free WiFi
  • 24-hour front desk
  • Laundry
  • Elevator
  • Daily housekeeping
  • Heating
  • Baggage storage
  • Designated smoking area
Bathroom
  • Shared toilet
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Vending machine (drinks)
  • Suit press
  • ATM on site
  • Baggage storage
  • Laundry
    Additional charge
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
General
  • Designated smoking area
  • Heating
  • Elevator
  • Non-smoking rooms
Spa
  • Spa lounge/Relaxation area
  • Public Bath
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules

Gran Custama Ueno takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Gran Custama Ueno accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that additional fees apply to store luggage on site after check-out.

FAQs about Gran Custama Ueno

  • The prices at Gran Custama Ueno may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Gran Custama Ueno include:

    • Bed in Dorm

  • Gran Custama Ueno offers the following activities/services (charges may apply):

    • Sauna
    • Public Bath
    • Live sports events (broadcast)
    • Spa lounge/Relaxation area

  • Check-in at Gran Custama Ueno is from 2:00 PM, and check-out is until 11:00 AM.

  • Gran Custama Ueno is 3.1 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.