Within three weeks we stayed twice at the hotel. The first time 5 nights the second two nights. The hotel and everything about it were excellent on our first visit. Also the second one was very good but there were twofaults about it. 1. The light in the bathroom wasn't sufficient. The hotel service was very kind and tried to fix it, but with no success. . The Eventually they soplied us with an extra lamp which almost solved the problem. The service man was extremely nice and really tried his best. small problem was that when we returned to our room in the evening our room was not fixed. We complained and it was 2. The seconddone immediately Eventually they soplied us with an extra lamp which almost solved the problem

יהודית อิสราเอล

Room and bathroom had lots of space, skincare products provided were great, amazing view from our room, helpful staff, bus shuttle to airport was key to us choosing this hotel. Very close to shibuya station and shibuya crossing.

Ashley แคนาดา

Great location and excellent facilities and service

Chee ออสเตรเลีย

- Very well located in Shibuya - Good facilities and nice view from the 30th floor rooms - Very friendly staff - Nice indoor swimming pool

Sarnaud สหราชอาณาจักร

Very good hotel, very comfortable. We left our passports behind (!) and the staff did all they could - so we were reunited (with our passports) without any fuss

Ian นิวซีแลนด์

The rooms were very quiet and the view form the window was outstanding. The beds were incredibly comfortable and the bathroom products were lovely. The breakfast on the lobby floor was really tasty and better than the executive floor one. We had a breakfast of fresh orange juice, waffles, scrambled eggs and bacon every morning. We had dinner one night in the Japanese restaurant and the food was delicious and the service excellent.

Carin สหราชอาณาจักร

The service was excellent and facilities great. Loved the bar on 40th floor with spectacular views

Karen สหราชอาณาจักร

Great size room for Tokyo and the views of Shibuya can't be beat.

Colin ซินต์มาร์เทิน

Great location, walking distance to great restaurants and train station, super central. Very nice staff. Excellent room, very good shower and bed and view. Very good gym Outstanding buffet breakfast Will def stay here again.

Jesse ออสเตรเลีย

Friendly and helpful staff, very confortable King size bed, lots of space, great view from the bar, great location

Murielle สหราชอาณาจักร