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Centrally located in Hirafu's Upper Village, boutique hotel Chalet Ivy Hirafu, Niseko offers natural hot spring baths and delicately prepared cuisine. Comfortable rooms come with free WiFi, and a free shuttle connects to ski resort Niseko Mountain Grand Hirafu a 2-minute drive away. Chalet Ivy Hirafu, Niseko features a private ski locker, ski and snowboard equipment rentals on the ground floor and a fireplace at the lobby. Ski passes can be purchased via hotel website up to seven days before your intended day of use. Massages can also be arranged during staying period. A hearty breakfast starts the day, while the bar offers a pleasant setting for an evening drink during hotel winter operation. Our HirafuZaka casual Japanese restaurant is open daily for both lunch and dinner service, offering a diverse range of menu options. Snow Castle restaurant serves a OMAKASE innovative course of French-Japanese fusion dishes and reservation are required at least 3 days in advance. Rooms feature a flat-screen TV and a seating area. They are fitted with a fridge, a safe and a contemporary bathroom. A kitchenette can be arranged by request, and an Apple TV is available in all suite rooms. Chalet Ivy Hirafu, Niseko is about 8-minute walk from the NAC Niseko Adventure Center, which offers various activities for summer and winter activities. We are about 1-minute drive from Hirafu Welcome Center, 15-minute drive from JR Hirafu Train Station, 15 to 20-minute drive from Hanazono Ski Resort, Niseko Village Ski Resort, and Annupuri Ski Resort.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
4 twin beds
and
1 queen bed
and
2 futon beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 129 reviews from the past 12 months.
Guests loved the <b>location</b> near ski lifts and eateries. The staff were praised for their friendliness and helpfulness. <b>Breakfast</b> was appreciated for its variety. Rooms were noted for comfort and <b>cleanliness</b>. Some guests felt the <b>value for money</b> was mixed due to high prices.
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Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.6
Location
9.4
Free Wifi
9.5
High score for Kutchan
Select topics to read reviews:

Guests who stayed here loved

  • Isagani
    Philippines Philippines
    The staffs are friendly and helpful. The service is exceptional. The food are great.
  • Wilson
    United States of America United States of America
    Onsen, rooms spacious and beautiful. Breakfast fantastic with lots of options.
  • Robert
    United States of America United States of America
    Great location. Amazing service throughout our trip. Nice Onsen
  • Yolanda
    United States of America United States of America
    I like the staff; they are easy to communicate with and proficient in English! That helps a lot when I need to book a reservation at a restaurant and bus center.
  • Kae-shiuan
    Taiwan Taiwan
    It got 24 hr free onsen, 24hr free gym, and free washing machine and dryer, really good facility for ppl to go skiing or snowboarding trip.
  • Maria
    Philippines Philippines
    Location ; very accommodating and warm staff. I’d like to especially mention VLA Di who went out of her way to assist us and make sure we are ok.
  • Nd
    France France
    Breakfast was excellent. Variety of dishes and drinks available daily. Onsen was perfect
  • Greg
    United States of America United States of America
    Very supportive front desk staff, the onsen was useful. Ski rental staff were very helpful, and convenient. The van shuttle service was excellent, regularly available, and staffed by very helpful people. Rooms were spacious with lots of storage...
  • N
    Nicole
    United States of America United States of America
    An exceptional experience from start to finish! The Ski Con boys were not only incredibly helpful but also added a touch of charm to our stay. The gummies at the front desk were a delightful treat, and the breakfast was simply fantastic. The hotel...
  • Yanhui
    Singapore Singapore
    The view from hotel room provided a good view of the skiers. The convenience of a ski in ski out resort was great. We appreciated the ski instructors help together with the staff help to make us feel comfortable and confident as first time skiers.

Hotel area info

Restaurants
1 Restaurant On Site

  • HirafuZaka 比羅夫坂
    • Cuisine
      French • Japanese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Chalet Ivy Hirafu, Niseko
Great facilities! Review score, 9.4

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness center
  • Restaurant
  • Free Wifi
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Balcony

Kitchen

  • Electric kettle
  • Refrigerator

Ski

  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Horseback riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Services

    • Shuttle service
    • Lockers
    • Vending machine (drinks)
    • Concierge
    • Baggage storage
    • Laundry
    • Airport shuttle
      Additional charge
    • 24-hour front desk

    Safety & security

    • CCTV in common areas
    • Key card access
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms

    Spa

    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Japanese
    • Chinese

    House rules
    Chalet Ivy Hirafu, Niseko takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 11:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash

    The fine print
    Must-know information for guests at this property

    Please contact the property for the free shuttle bus schedule. Contact details can be found on the booking confirmation.

    Please note extra beds are subject to availability.

    Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate.

    Prices for extra beds vary depending on the season. Please contact the property directly for more details.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalet Ivy Hirafu, Niseko of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Chalet Ivy Hirafu, Niseko

    • Yes, Chalet Ivy Hirafu, Niseko is popular with guests booking family stays.

    • Chalet Ivy Hirafu, Niseko is 3.7 miles from the center of Kutchan. All distances are measured in straight lines. Actual travel distances may vary.

    • Chalet Ivy Hirafu, Niseko offers the following activities/services (charges may apply):

      • Fitness center
      • Massage
      • Hiking
      • Skiing
      • Canoeing
      • Horseback riding
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • Check-in at Chalet Ivy Hirafu, Niseko is from 3:00 PM, and check-out is until 11:00 AM.

    • Chalet Ivy Hirafu, Niseko has 1 restaurant:

      • HirafuZaka 比羅夫坂

    • The prices at Chalet Ivy Hirafu, Niseko may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Chalet Ivy Hirafu, Niseko include:

      • Twin
      • Triple
      • Suite
      • Family
      • Double