Highly recommend paying extra for the garden view! Staff were really impressively nice. Breakfast at Japanese restaurant wasn’t included and expensive but they were really good.

Ryota United States of America

Room is nice as always. With such a nice Japanese style garden, location is also wonderful.

Tianpei United States of America

The rooms are enormous and beautiful. The staff is very friendly. And we love the garden. It is gorgeous. Thank you very much for a great experience. I can't wait to go back again. We had a blast and I will recommend this hotel to my friends and family members.

Motheranddaughtertravel Japan

The way in which the hotel very much embraces its age and history was fantastic. The entire experience felt very old-school in the best way possible. The sourcing of local artists' work to fill the hallways also helped keep the hotel steeped in a sense of appreciation of culture. Clear separation between the hotel itself and the wedding venue was also helpful to keep the space from feeling overwhelming on a busy, wedding-filled weekend. The garden is an entire experience unto itself, worth the walk and the mists that I had initially thought would be a bit gimmicky ended up really creating an atmosphere that made it feel like a secluded escape. The in-room breakfast was phenomenal and we look forward to coming back when the bar lounge has been re-opened to experience more of what this hotel has to offer.

Tyler Japan

This hotel is quite lovely and the garden is duly famous. The rooms are spacious and elegant. Bathrooms are clean and large, with high-quality amenities.

Eric United States of America

Very spacious, comfortable rooms with beautiful city view. Loved having a nespresso machine in the room and the welcome Baum Kuchen cake to enjoy with the coffee was a lovely touch. The gardens are beautiful, especially in autumn when the colours are changing.

Caroline Japan

We decided to spend the first few nights of our Winter Break at Chinzanso. It was an amazing experience from start to finish. The staff were very helpful and greeted us by name throughout our stay. We received an upgrade to an amazing room on the 11th floor. We could see across the garden to the city lights. Plus, the stunning mist show was very special. We ate at the bistro and the food was delicious. The staff took a photograph and provided this as a surprise. When checking out, all the staff had signed a card for my birthday. I cannot recommend highly enough.

Anonymous Japan

Service was impeccable! Great and friendly staff. The grounds and gardens are really beautiful. The level of comfort and facilities was fantastic.

Jessica Australia

Large & comfortable room, beautiful garden, attentive staff, great food at on-site restaurants

Pawel Japan

All of the staff are very nice 😍😍 I will visit this hotel every time thank you very much

Saleh Japan