The location was very convenient, near the train station and with interesting sites nearby. The front desk staff were extremely helpful and pleasant; they went out of their way to help me with directions, suggestions and general friendliness. I loved the onsite onsen! Breakfast was ample and varied.

Leslie United States of America

We stayed in the panoramic twin room which just happened to be on the top floor overlooking Ueno park. The views were stunning. The room was extremely nice with touches of luxury everywhere. The massage chair in the room was fantastic for our tired legs, the bed was comfortable, and the provided amenities were nice touches - room mists, all kinds of bathroom goodies, face masks, special lotions, shoe shine kit, ironing set, and the most surprising, a cell phone which you can take in and out of the hotel with you! Overall, the room was extremely relaxing and an insanely good deal.

Cameron United States of America

Foot massage machine in the room, comfortable bed, nice bath tub, quiet and with window shades. In a very good location close to the park, to Ameyoko and Ueno, Okachimachi stations.

Billy Sweden

Excellent location in Ueno, quiet, very clean room and very comfortable bed. A lot of amenuities are offered. The staff is extreemly nice.

Fanny Switzerland

This is a fantastic hotel in a fantastic location. We arrived at Narita airport and caught the sky-train to Ueno station which is only a few hundred meters from the hotel.

Doug Australia

THE BREAKFAST WAS WONDERFUL..something for everyone. We had a beautiful view of Ueno Park.

Paul United States of America

They had a Ladies Spa bath! Awesome and included in the price and clean and not overused! The staff was very helpful especially when we were caught in Typhoon Hagibis and we had to stay 4 extra nights! OMG. Good news is they had a washer/dryer coin-op that came in handy particularly with extra nights unplanned for. The baths (men's too) were just a big bonus! Great location for all museums which is why we chose to stay in the northern part of Tokyo.

Adele United States of America

The view of ueno park is worth for money. The facilities is beyond expectation. We love the foot massage machine in the room that would heal our pain feet from 10 km walk :) Full options e.g. air purifier, cloth refresher, mobile device, even the kid amenities (as we traveled with our child). The staffs are super friendly. The location is very close to Ueno park and 5 -10mins walk to skylinener!

Nuanwan Thailand

This hotel aims to make you relax. The Onsen is small, but clean and well kept. In the room there is a foot massage machine and a massage pillow as well.

Cole France

I was missing a more continental breakfast, more fruit and bread. Most of it was japanese (as you would expect, but...)

Jan Denmark