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The staff speaks English
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Hotel
Hotel Coco Grand Ueno Shinobazu
110-0005 Tokyo-to, Taito-ku Ueno 2-12-14, Japan – Excellent location – show map
Excellent location – rated 9.2/10! (score from 273 reviews)
Real guests • Real stays • Real opinions
The location was very convenient, near the train station and with interesting sites nearby. The front desk staff were extremely helpful and pleasant; they went out of their way to help me with directions, suggestions and general friendliness. I loved the onsite onsen! Breakfast was ample and varied.

We stayed in the panoramic twin room which just happened to be on the top floor overlooking Ueno park. The views were stunning. The room was extremely nice with touches of luxury everywhere. The massage chair in the room was fantastic for our tired legs, the bed was comfortable, and the provided amenities were nice touches - room mists, all kinds of bathroom goodies, face masks, special lotions, shoe shine kit, ironing set, and the most surprising, a cell phone which you can take in and out of the hotel with you! Overall, the room was extremely relaxing and an insanely good deal.

Foot massage machine in the room, comfortable bed, nice bath tub, quiet and with window shades. In a very good location close to the park, to Ameyoko and Ueno, Okachimachi stations.

Excellent location in Ueno, quiet, very clean room and very comfortable bed. A lot of amenuities are offered. The staff is extreemly nice.

This is a fantastic hotel in a fantastic location. We arrived at Narita airport and caught the sky-train to Ueno station which is only a few hundred meters from the hotel.

THE BREAKFAST WAS WONDERFUL..something for everyone. We had a beautiful view of Ueno Park.

They had a Ladies Spa bath! Awesome and included in the price and clean and not overused! The staff was very helpful especially when we were caught in Typhoon Hagibis and we had to stay 4 extra nights! OMG. Good news is they had a washer/dryer coin-op that came in handy particularly with extra nights unplanned for. The baths (men's too) were just a big bonus! Great location for all museums which is why we chose to stay in the northern part of Tokyo.

The view of ueno park is worth for money. The facilities is beyond expectation. We love the foot massage machine in the room that would heal our pain feet from 10 km walk :) Full options e.g. air purifier, cloth refresher, mobile device, even the kid amenities (as we traveled with our child). The staffs are super friendly. The location is very close to Ueno park and 5 -10mins walk to skylinener!

This hotel aims to make you relax. The Onsen is small, but clean and well kept. In the room there is a foot massage machine and a massage pillow as well.

I was missing a more continental breakfast, more fruit and bread. Most of it was japanese (as you would expect, but...)

- What guests loved the most:
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Leslie
United States of America
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Cameron
United States of America
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Billy
Sweden
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Fanny
Switzerland
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Doug
Australia
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Paul
United States of America
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Adele
United States of America
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Nuanwan
Thailand
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Cole
France
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Jan
Denmark
Categories:
4 reasons to choose Hotel Coco Grand Ueno Shinobazu
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The property usually replies within a few days
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How would we get to the hotel from Narita Airport, and how long would it take, please? Thank you.To whom it may concern Thank you for always of patronage on our accommodation. That’s no problem. As regards how to get Narita Airport from the Hotel, the best way, the guest should take the express “Keisei Skyliner” from the station “Keisei Ueno” where takes around 5 minutes from the hotel on foot. Running the train’s time is just 41 minutes. That’s quite easy and fast way, we suppose. With kind regards; Hotel Coco Grand Ueno-Shinobazu Reception KikuchiAnswered on February 22, 2020
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Do you have foot massage in all rooms ?To whom it may concern Thank for your all time of patronage. As regards the foot massage furnished inside the room which are released at present though the “Booking. com” is four type of room. Please, look over the following as a reference. ●Economy double ●Comfortable double ●Deluxe double (special version) ●ZEN twin Japanese style That’s all. Thank you for your consideration. Hotel Coco Grand Ueno-Shinobazu Reception KikuchiAnswered on January 21, 2020
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what does shared toilet mean?To whom it may concern Thank you for always of patronage on our accommodation. Don’t worry. All type of rooms in our facilities is basically furnished a private bath room inside the room to each. That means we have also a public bath on the 2nd floor in the hotel. It’s complimentary service, of course. Thanks a lot; Hotel Coco Grand Ueno-Shinobazu Reception KikuchiAnswered on February 22, 2020
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Konnichiwa, Me and my wife always stay here when in Japan. Can we become members? Marcus Strauss Rae Searl(Strauss) Mallacoota Victoria AUSTRALIA p.s missing Japan right nowIf you would be interested in joining a membership in our accommodation, you are able to become a member. The guest can ask about joining the membership at the front desk when he/she check-in.Answered on October 22, 2020
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How do we get to your hotel from Takayama using the JR Pass?To whom it may concern Thank you for your patronage on our accommodation all the time. That’s no problem. As regards how to get there from Takayama by using JR pass, the best way, the guest should take the express “Wide view HIDA” at the Takayama station and the guest should get off the Toyama station. And then, the guest should change to take the super express “Shinkansen HAKUTAKA” and the guest get off the Ueno station, where is the nearby station from the HOTEL. Running of the train time will take 4 hours 45 minutes approximately. About distance between the Ueno station and our Hotel, it takes around 7 minutes on foot. Every guest can reach there easily, we suppose. That’s all. We hope to be of service to you again in the future. With kind regards; Hotel Coco Grand Ueno-Shinobazu Reception KikuchiAnswered on January 8, 2020
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Lake 不忍池0 miles
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Tokyo International Airport10.6 miles
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Narita International Airport34.7 miles
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Ibaraki Airport48.7 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 7 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hotel Coco Grand Ueno Shinobazu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Extra beds and child cots can only be accommodated in some rooms. Please contact the hotel in advance if guests wish to use them.
Please inform Hotel Coco Grand Ueno Shinobazu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.