Hotel Cross Hotel Osaka

542-0085 Osaka Prefecture, Osaka, Chuo-ku Shinsaibashisuji 2-5-15 , Japan – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 1602 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
1,603 reviews

A great location right near Namba station, Dotonbori, the river area with the Glico Man, and Amerikamura with lots of great restaurants and bars is across the street. We stayed in a standard room (not the Cross floor) as we knew we wanted to explore Osaka’s nightlife and wouldn’t actually be at the hotel much. The room was nicely sized for a couple with a large, comfortable bed. The bathroom has the toilet and sink separated from the wet room with a shower and tub. The tub is huge! Grab a sheet mask at the Don Quijote across the street on your way back to the hotel and relax your sore muscles in a long hot bath after your day sightseeing. We’d totally stay here again if we revisit Osaka.

Sarah Japan

The location is great. Around the corner from a busy shopping street and the Glico man sign. the hotel is very quiet.

Niketa United States of America

The location is great--just a stone's throw away from the Glico sign. That area is extremely touristy, and a bit grungy. There are some unsavory characters hanging around the area, so be careful. TIP: If you take the hotel's advice and exit 15B, make an immediate right after you exit, and walk straight. The hotel is on the right-hand side. Don't turn left or walk straight and cross the street, as I did. :( The hotel is very modern and clean, and the staff were very kind and attentive. I think most of them speak some English, but I'm not sure, as I used Japanese for everything. The room was spacious, and clean (for the most part), and the shower was very nice and roomy.

Deeeeeee Japan

Great location!!! the Staff are very professional, super nice and accommodating.

Max United States of America

Easy to get to from the train. Great location. Was worried about the size of the room traveling as a family of four but it was perfect.

Casey Japan

Everything is great. The location is near the station and famous streets. The staffs were super friendly and helpful. The room is also very well-equipped. My favorite is the bathroom.

Anh Japan

staffs are always perfectly nice, rooms we stayed were all clean and comfortable!

恵理香 Japan

The price for the location and facilities was amazing. The hotel is steps from Dotombori and a couple train stations. The staff is amazing and friendly. Overall, a great stay and would highly recommend!

Sarah United States of America

Hotel is across the street from the popular Glico man. Clean and comfortable rooms. Friendly staff, spoke english and very helpful. Parking was available at the hotel.

Fassoth Japan

Excellent location! 2 mins walk to Dotonbori! The shopping is high class from sports car dealerships to clothing and jewelry. Breakfast in hotel but also a cafe nearby with yummy food choices and coffee. We stayed on the 10th floor - rooms 1024 and 1025. It was 4 of us- two adults and 2 kids (6&9). We combined two rooms with ability to open doors. It was the best choice! Two bathrooms also made a huge difference. The staff was extremely accommodating and nice. I highly recommend staying here! The rooms have small fridges, fast-cooling AC and are pretty specious. The tub is also amazing- super deep and long. The soaps/shampoos are high quality. We are very happy over all.

Joanna United States of America
8.9
Excellent
1,603 reviews
  • What guests loved the most:
  • “A great location right near Namba station, Dotonbori, the river area with the Glico Man, and Amerikamura with lots of great restaurants and bars is across the street.”
    Sarah Sarah Japan Japan
  • “The location is great. Around the corner from a busy shopping street and the Glico man sign. the hotel is very quiet.”
    Niketa Niketa United States of America United States of America
  • “The location is great--just a stone's throw away from the Glico sign. That area is extremely touristy, and a bit grungy. There are some unsavory characters hanging around the area, so be careful.”
    Deeeeeee Deeeeeee Japan Japan
  • “Great location!!! the Staff are very professional, super nice and accommodating.”
    Max Max United States of America United States of America
  • “Easy to get to from the train. Great location. Was worried about the size of the room traveling as a family of four but it was perfect.”
    Casey Casey Japan Japan
  • “Everything is great. The location is near the station and famous streets. The staffs were super friendly and helpful. The room is also very well-equipped. My favorite is the bathroom.”
    Anh Anh Japan Japan
  • “staffs are always perfectly nice, rooms we stayed were all clean and comfortable!”
    恵理香 Japan Japan
  • “The price for the location and facilities was amazing. The hotel is steps from Dotombori and a couple train stations. The staff is amazing and friendly.”
    Sarah Sarah United States of America United States of America
  • “Hotel is across the street from the popular Glico man. Clean and comfortable rooms. Friendly staff, spoke english and very helpful. Parking was available at the hotel.”
    Fassoth Fassoth Japan Japan
  • “Excellent location! 2 mins walk to Dotonbori! The shopping is high class from sports car dealerships to clothing and jewelry.”
    Joanna Joanna United States of America United States of America

Categories:

  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.6
  • Location 9.4
  • Free WiFi8.7
High score for Osaka

You're eligible for a Genius discount at Cross Hotel Osaka! To save at this property, all you have to do is sign in.

Cross Hotel Osaka is just a minute's walk from the Dotonbori area and a 3-minute walk from Namba Subway Station. The stylish rooms include free WiFi internet, a complimentary bottle of water and private bathrooms. Shinsaibashi Subway Station is only a 5-minute stroll from the hotel.

Guests at the Osaka Cross Hotel can relax in the modern furnishings and enjoy watching the flat-screen TV. Each air-conditioned room has a fridge and air purifier. There is an private bathroom, and hairdryers, slippers and bath amenities including a toothbrush set are provided. Guests will also find a green tea set in the room.

Hotel Cross Osaka is just a 5-minute walk to America-mura Village and a 20-minute train ride from Shin-Osaka Shinkansen (Bullet Train) Station. Kansai International Airport is a 40-minute train ride away.

Lime restaurant is open as well, and sweets can be purchased at the Cafe TABLES. TERRACE & DINING ZERO restaurant serves an original buffet lunch and breakfast.

This is our guests' favorite part of Osaka, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Cross Hotel Osaka has been welcoming Booking.com guests since Jul 28, 2010

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Most popular amenities

Non-smoking rooms
Parking
Free WiFi
Family rooms
24-hour front desk
Restaurant

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Osaka, this hotel has an excellent location score of 9.4

Great Food: Meals here are highly recommended!

Breakfast Info

Buffet

Private parking at the hotel

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Availability

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Standard Floor Triple Room - Non-Smoking
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4 reasons to choose Cross Hotel Osaka

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 1,603 reviews
Read all reviews
  • Staff9.3
  • Facilities9.1
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.6
  • Location 9.4
    Shopping area, Public transit
  • Free WiFi8.7
High score for Osaka

Select topics to read reviews:

See what guests loved the most:

  • Sarah Japan

    “A great location right near Namba station, Dotonbori, the river area with the Glico Man, and Amerikamura with lots of great restaurants and bars is across the street. We stayed in a standard room (not the Cross floor) as we knew we wanted to explore Osaka’s nightlife and wouldn’t actually be at the hotel much. The room was nicely sized for a couple with a large, comfortable bed. The bathroom has the toilet and sink separated from the wet room with a shower and tub. The tub is huge! Grab a sheet mask at the Don Quijote across the street on your way back to the hotel and relax your sore muscles in a long hot bath after your day sightseeing. We’d totally stay here again if we revisit Osaka.”

  • Niketa United States of America

    “The location is great. Around the corner from a busy shopping street and the Glico man sign. the hotel is very quiet.”

  • Deeeeeee Japan

    “The location is great--just a stone's throw away from the Glico sign. That area is extremely touristy, and a bit grungy. There are some unsavory characters hanging around the area, so be careful. TIP: If you take the hotel's advice and exit 15B, make an immediate right after you exit, and walk straight. The hotel is on the right-hand side. Don't turn left or walk straight and cross the street, as I did. :( The hotel is very modern and clean, and the staff were very kind and attentive. I think most of them speak some English, but I'm not sure, as I used Japanese for everything. The room was spacious, and clean (for the most part), and the shower was very nice and roomy.”

  • Max United States of America

    “Great location!!! the Staff are very professional, super nice and accommodating.”

  • Casey Japan

    “Easy to get to from the train. Great location. Was worried about the size of the room traveling as a family of four but it was perfect.”

  • Anh Japan

    “Everything is great. The location is near the station and famous streets. The staffs were super friendly and helpful. The room is also very well-equipped. My favorite is the bathroom.”

  • 恵理香 Japan

    “staffs are always perfectly nice, rooms we stayed were all clean and comfortable!”

  • Sarah United States of America

    “The price for the location and facilities was amazing. The hotel is steps from Dotombori and a couple train stations. The staff is amazing and friendly. Overall, a great stay and would highly recommend!”

  • Fassoth Japan

    “Hotel is across the street from the popular Glico man. Clean and comfortable rooms. Friendly staff, spoke english and very helpful. Parking was available at the hotel.”

  • Joanna United States of America

    “Excellent location! 2 mins walk to Dotonbori! The shopping is high class from sports car dealerships to clothing and jewelry. Breakfast in hotel but also a cafe nearby with yummy food choices and coffee. We stayed on the 10th floor - rooms 1024 and 1025. It was 4 of us- two adults and 2 kids (6&9). We combined two rooms with ability to open doors. It was the best choice! Two bathrooms also made a huge difference. The staff was extremely accommodating and nice. I highly recommend staying here! The rooms have small fridges, fast-cooling AC and are pretty specious. The tub is also amazing- super deep and long. The soaps/shampoos are high quality. We are very happy over all.”

Got a question?

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About Cross Hotel Osaka

Welcoming Booking.com guests since Jul 28, 2010

The property usually replies within a few days

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  • if we arrived early, is it possible to check in before 3pm? Maybe around 12pm?

    We regret to inform you that the earliest check-in time is 3:00 pm. We're pleased to keep your luggage at the reception desk until your check-in.

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    Answered on December 8, 2019
  • What is the difference between standard floor deluxe double room and standard floor superior double room ?

    Deluxe double room has a wider bed(180 x 200 cm) than Superior double room does(160 x 200 cm). Both rooms are same size. Standard floor locates on from 6th floor to 12th floor.

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    Asked about: Standard Floor Deluxe Double Room - Non-Smoking • Answered on November 24, 2020
  • Hello. Do you accept U.S. Government/Military Identification for check-in?

    Yes, We accept U.S. Government Military Identification card for ID upon your check-in.

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    Answered on October 28, 2021
  • Can I book the standard double room. 1 queen bed for 2 adults and 2 children ages 4 years old and 5 months old. Or do you charge for kids? Thank you!

    Greetings from Cross Hotel Osaka! Highly appreciative for considering us for your accommodation. As our children policy, children aged up to 5 can stay free of charge if using existing bedding (ONE child per ONE bed). Therefore, we can't accommodate 2 adults and 2 children in Double rooms. We suggest you to chose in Twin room or Triple room for your family stay. We look forward to welcoming your family our hotel! Best regards, Cross Hotel Osaka

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    Answered on March 9, 2020
  • It says above “ The property will be going through renovation works from Thu 01 Aug 2019 until Sun 31 May 2020. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.” Is it 24 hours renovation works?the reason i ask this is i’m planning to book a room on this dated nov. 24-30 2019,my concern is the noise at night.and what are the facilities and services not available?

    We started our renovation from this August and it will be start from 9 a.m to 6 p.m for each day but it'll be depends on the time schedule on the day. We will definitely assign room for guests at different levels from refurbishing floor and the dust will not reach you, however, the noise might be carried to your room during the time. At this moment all facilities and services are available as usual.

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    Answered on October 30, 2019
  • Do you have coin-operated laundry?

    We regret to inform you that we don't have coin-operated laundry in our hotel. There's a laundromat near our hotel which you can reach within 5 minutes' walk. We provide laundry service daily except Sundays and Holidays. - All clothing is requested to be handed over by 10:00 am. - All clothing will be returned after 6:00 pm. - The laundry charges depend on the clothing type and the number of pieces.

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    Answered on December 6, 2019
  • If I stay at this hotel and then check out to go to Kinosaki,will you store the luggage when I come back to stay at this hotel the next day?

    We're pleased to inform you that you can leave your luggage at the reception desk between your first stay and second stay.

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    Answered on November 25, 2019
  • What do u mean by standard floor double room? How to go the hotel from kansai airport by train? Do u have a promo on this date November 24-30,2019?

    standard floor double room is double room(ONE double size bed) on standard floor(not renovated yet) we regret to inform you that we don't provide any shuttle services. Instead, we suggest that you take Nankai Train Airport Line "Rapi:t" or Airport Limousine Bus to Kansai International Airport. 1. Take Nankai Airport Line Rapi:t from Nankai Namba Station Approx Time : 40 mins Fare : JPY 1,450 per adult Nankai Namba Station can be reached within 10 mins walk from our hotel. 2. Take Airport Limousine Bus from OCAT (Namba) /Osaka City Air Terminal Approx. Time : 50 mins. Fare : JPY 1,100 per adult OCAT can be reached within 15 mins walk from our hotel or it costs around JPY 1,000 by taxi. We are afraid to tell you but we do not have promotion during that date

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    Answered on October 30, 2019
  • I would like to know if airport bus stop in front of the hotel?

    We regret to inform you that airport shuttle bus does not stop in front of our hotel. OCAT (Osaka City Air Terminal) is the nearest bus stop to our hotel. OCAT can be reached within 15 mins walk from our hotel or it costs around JPY 1,000 by taxi.

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    Answered on December 19, 2019
  • Can we get a one standard twin room for two adults and two kids (ages 12 and 14 years old)?

    As our children policy, children aged up to 5 can stay free of charge if using existing bedding (ONE child per ONE bed). In your case you will need TWO rooms. We do not provide extra bed.

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    Asked about: Standard Floor Twin Room - Non-Smoking • Answered on October 30, 2019
  • Hi, what is the difference between the standard floor and the cross floor rooms ?

    Standard Floor is from 6th floor to 12th floor and Cross Floor is 13th floor and 14th floor.  And we provide more varieties of amenity to Cross Floor. 

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    Answered on January 7, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Rug Time Osaka
    0 miles
  • Glico Man Sign
    0.1 miles
  • Ebisu Bridge
    0.1 miles
  • Mitsutera Temple
    0.1 miles
  • Shinsaibashi Shopping Arcade
    0.1 miles
  • ALZAR OSAKA
    0.1 miles
  • Sam and Dave One
    0.1 miles
  • Kamigata Ukiyoe Museum
    0.1 miles
  • Olive Spa Pantheon Shinsaibashi
    0.2 miles
  • Hozen-ji Temple
    0.2 miles
Restaurants & cafes
  • Cafe/Bar PABLO
    0.1 miles
  • Restaurant はり重
    0.1 miles
  • Restaurant かに道楽
    0.1 miles
  • Cafe/Bar STARBUCKS　COFFEE
    0.1 miles
  • Restaurant 金龍ラーメン
    0.1 miles
Top attractions
  • Orange Street
    0.3 miles
  • Nipponbashi Monument
    0.3 miles
  • Zojugoi Yasuidoton Dobokukiko Monument
    0.3 miles
  • Shinsaibashi Station
    0.4 miles
  • Manpuku-ji Temple
    0.4 miles
  • Hoan-ji Temple
    0.4 miles
  • Motomachinaka Park
    0.4 miles
  • Namba Station
    0.4 miles
  • Shimoyamatobashi Monument
    0.5 miles
  • Kokoni Sunaba Ariki Monument
    0.6 miles
Natural Beauty
  • River 大川
    2.6 miles
  • River 淀川
    4 miles
  • Ocean/Sea ユニバーサルスタジオ　ベイエリア
    4.4 miles
  • Mountain 天保山
    4.5 miles
  • Ocean/Sea 大阪港
    6.2 miles
  • River 道頓堀川
    0 miles
Ski lifts
  • 神戸 六甲山スキー場
    22.4 miles
Closest Airports
  • Itami Airport
    8.8 miles
  • Kobe Airport
    15.9 miles
  • Kansai International Airport
    21.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    TERRACE ＆ DINING ZERO

    Food: French

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

Amenities of Cross Hotel Osaka

Most popular amenities

Non-smoking rooms
Parking
Free WiFi
Family rooms
24-hour front desk
Restaurant
Food & Drink
  • Coffee house on site
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs JPY 2500 per day.
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Japanese
  • Chinese
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House rules
Cross Hotel Osaka takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cross Hotel Osaka accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

From Kansai International Airport: Use Nankai Limited Express to get to Nankai Namba Station (a 35-minute ride). The hotel is a 10-minute walk from Nankai Namba Station.

Please note breakfast is not complimentary for children. Additional charges will apply regardless of age.

Please note, children who are 12 years and older may not sleep in an existing bed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Cross Hotel Osaka

  • Guests staying at Cross Hotel Osaka can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • From the nearest airport, you can get to Cross Hotel Osaka by:

    • Airport shuttle (public) 45min

  • Cross Hotel Osaka is 2.4 miles from the center of Osaka.

  • Cross Hotel Osaka offers the following activities/services (charges may apply):

    • Check-in at Cross Hotel Osaka is from 3:00 PM, and check-out is until 12:00 PM.

    • Cross Hotel Osaka has 1 restaurant:

      • TERRACE ＆ DINING ZERO

    • The prices at Cross Hotel Osaka may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Cross Hotel Osaka is popular with guests booking family stays.

    • The following parking options are available to guests staying at Cross Hotel Osaka (subject to availability):

      • Parking on site
      • Private Parking
      • Parking
      • Secure parking
      • Parking garage

    • Room options at Cross Hotel Osaka include:

      • Double
      • Twin
      • Triple
      • Twin/Double