Hotel East 21 Tokyo
135-0016 Tokyo-to, Koto-ku Toyo 6-3-3 , Japan – Great location - show map
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
You're eligible for a Genius discount at Hotel East 21 Tokyo! To save at this property, all you have to do is sign in.Featuring 8 food and beverage options and a large outdoor pool, Hotel East 21 Tokyo is an 8-minute walk from Toyocho Subway Station. The spacious rooms come with free WiFi. Free shuttles to Tokyo Disney Resort are available with an advance reservation.
The classically furnished rooms at Tokyo Hotel East 21 include an attached bathroom with bathtub. Guests can enjoy the European decor and ample workspace.
Nearby Toyocho Station offers direct subway access to Otemachi and Nihonbashi in about 10 minutes. JR Tokyo Train Station and the Imperial Palace are a 15-minute taxi ride away. Tokyo Sky Tree Tower is a 20-minute drive away, and Tokyo Disney Resort is a 30-minute drive. Airport limousine busses to/from Narita and Haneda airports are offered at an extra charge.
Access to The East Health Club’s fitness room, indoor swimming pool, sauna and bath are available to guests over the age of 18, for an extra fee. At a surcharge, guests can also use the outdoor pool, which is open during the summer months. Guests can take advantage of concierge services.
Panorama Lounge and Sazanka Japanese Restaurant offer 21st-floor skyline views. Chinese dishes are served at Toen, and Brasserie Harmony has French foods.
Couples in particular like the location – they rated it 8.5 for a two-person trip.Hotel East 21 Tokyo has been welcoming Booking.com guests since Apr 30, 2010
Hotel chain/brand: Okura Hotels & Resorts
Select dates to see this property's availability and prices
- 中国料理 桃園
- CuisineCantonese • Chinese
- 日本料理 さざんか
- Toilet paper
- Private Bathroom
- Wardrobe or closet
- Electric kettle
- Socket near the bed
- Flat-screen TV
- Coffee house on site
- Electric vehicle charging station
- Baggage storage
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Suit press
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Key card access
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- MassageAdditional charge
- Fitness centerAdditional charge
- SaunaAdditional charge
From 2:00 PM to 11:30 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets are not allowed.
When booking for more than 8 people, different policies and additional supplements may apply.
Cash Hotel East 21 Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The paid The East Health Club's fitness room and indoor pool is not available for children under 18 years of age.
Please note that The East Health Club is currently only open for club members.
Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 6.9 feet.
The outdoor pool will be open between 9 July 2022 - 25 September 2022, require an additional charge. The night pool will be closed on Sundays. To use the outdoor pool, children must be 3 years of age or older.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Hotel East 21 Tokyo
Hotel East 21 Tokyo offers the following activities/services (charges may apply):
- Fitness center
- Swimming pool
Check-in at Hotel East 21 Tokyo is from 2:00 PM, and check-out is until 11:00 AM.
Yes, Hotel East 21 Tokyo is popular with guests booking family stays.
Hotel East 21 Tokyo has 3 restaurants:
- 中国料理 桃園
- 日本料理 さざんか
Hotel East 21 Tokyo is 4.3 miles from the center of Tokyo.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Room options at Hotel East 21 Tokyo include:
The prices at Hotel East 21 Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.