The location is really close to Gora station, so easy to get to by train and easy to explore the rest of the Hakone area. The staff was incredibly friendly and polite. The building is very traditional and old, I loved it. We stayed in the Sakura room, we had a lovely view from the room and an amazing private bath (just for us)! We also used the outdoor bath, which has a great view over the garden, a recommendation. The garden itself is pleasant to walk in. The dinner and breakfast were exquisite (maybe a bit much, make sure you're hungry by dinnertime!) and it was no problem for them to cater for us as vegetarian visitors.

Lennart Бельгія

The staff was very attentive to our needs. Great location, very close to the train station. Onsen very beautiful.

Marisa Велика Британія

The ryokan is almost a mini resort with its very nice garden in which several guest houses and the outdoor onsen are nestled. The location a few minutes from the ropeway station is very good, the staff speaks English, and the ryokan goes out of its way to accommodate special dietary needs such as vegetarian or vegan, which we really appreciated and was a key reason for our choice of this place.

Tobias Німеччина

The staff were amazing. They were attentive to my needs and really went out of their way to make my stay memorable. The dining attendants were lovely and made sure to explain about the food as they served it. The room was beautiful—I honestly don't understand the poor reviews because I thought the room was super clean and kept exceptionally well for how long they've been operating. Back to the staff, they even helped me put on my shoes at the end and walked me to the end of the parking lot to wave me off. This was definitely a highlight of my stay in Japan. Thank you!!!

Kaitlyn Канада

The attention, kindness, warm and food were absolutely brillant!

Carla Аргентина

Dinner was beautifully presented and delicious catering for me as a Vegan was one of the best meals ive had

James Велика Британія

An excellent Ryokan experience with fantastic food!

Colleen Австралія

The property is very traditional is great for people who appreciate heritage buildings.

Joyce Австралія

The included meal was incredibly complex and truly traditional Japanese. Staff were so attentive to our family.

Roderick Австралія

Very nice japanese style room. We had a room with an onsen which was great. Room was large with a nice balcony area. Traditional ryokan experience. Staff are very helpful. Waiters for dinner very friendly.

Kevin Австралія