Get the celebrity treatment with world-class service at Grand Hyatt Tokyo

Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business centre on site. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, minibar and Japanese yukata robes. Complimentary mineral water bottles are provided. A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilises natural stone designs. Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro. Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
7.9
Location
9.0
Free WiFi
8.9
High score for Tokyo
Select topics to read reviews:

Guests who stayed here loved

  • Aneli
    United Kingdom United Kingdom
    Great location, facilities and staff were very kind. Next to a shopping mall and v close to Roppongi station. Can get a bus to Shibuya. V centrally located and electric blinds mean you can get an excellent night sleep.
  • Leslie
    Spain Spain
    Fantastic breakfast buffer. Excellent location with many restaurants around the hotel. Well communicated with main transport hubs of Tokyo. Excellent staff who went the extra mile to ensure an excellent experience of the hotel particularly at...
  • Ming
    Australia Australia
    Staff was helpful to get medication from pharmacy on a public holiday when I fell sick during the stay.
  • Silfia
    Italy Italy
    Luxury Hotel with all you can desire SPA gym great ballroom spacious rooms
  • Amber
    United Kingdom United Kingdom
    Great hotel, well connected location and all facilities were as needed.
  • Theodory
    United Arab Emirates United Arab Emirates
    The hotel was amazing. The staff was super helpful.
  • Lysenko
    Singapore Singapore
    The location of the hotel is great, 3 min walk to the shopping center, restaurants , cafe. There is a direct shuttle bus from/to the Narita airport. We booked Club room and facilities were just great. Breakfast was very impressive. We had a...
  • Valerio
    Italy Italy
    Great Concierge very precise and attentive to our needs Great variety at the breakfast buffet Great Roku Roku and the Oak
  • Naomi
    Australia Australia
    Nice specious rooms with a large bathroom and bath, good quality restaurant options and breakfast buffet in the hotel, and great room service
  • Brett
    Australia Australia
    Excellent breakfast. Excellent Location. Onsite restaurants were excellent

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can four people sleep in this room?

    If a rollaway bed is added, a Club Deluxe Twin Room can accommodate up to 3 adults or 4 guests if you include children under 12 years old. Please note..
    Answered on 10 January 2020
  • Hi, I arrive at 7am. Is it possible to ensure i can check in earlier?

    The early check in is subject to an availability upon arrival. If you would like to ensure the room for your early arrival, please book a room from th..
    Answered on 10 January 2020
  • Do you offer any smoking rooms or facilities ?

    All our guest rooms are non smorking
    Answered on 4 June 2021
  • Is there still airport limousine bus to and from your hotel?

    You can take Airport Limousine Bus to and from our hotel. If you would like transport arrangement, please do not hesitate to contact our concierge desk.
    Answered on 8 February 2023
  • Hi! We booked Delux Twin room - Club access. 1. We are 2 adults and 2 kids below 12 years old. Does the room have 2 Twin beds? Do we have club access?

    2 Twin beds, Club Access, Deluxe (55sqm) has 2 twin beds and size of the twin bed is 120cm X 204cm. You can request 1 extra bed for this room type. Ye..
    Answered on 7 January 2024
  • Hello, is a breakfast available on the club lounge area?

    For club lounge guest's Breakfast (7:00 a.m. - 10:30 a.m.) , please enjoy set menus at a designated location. The hotel is temporarily changing some o..
    Answered on 4 June 2021
  • Still looking?

Hotel surroundings

Restaurants
7 restaurants on site

  • フレンチ キッチン
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • オーク ドア
    • Cuisine
      American • Steakhouse
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
  • フィオレンティーナ
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • けやき坂
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern
  • 旬房
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional
  • 六緑
    • Cuisine
      Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional
  • チャイナルーム
    • Cuisine
      Cantonese • Chinese • Sichuan
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of Grand Hyatt Tokyo
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Private parking
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Kitchenware
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Temporary art galleries
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥6,000 per stay.
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Heating
  • Laptop safe
  • Chapel/shrine
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Chinese

House rules
Grand Hyatt Tokyo takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Smoking is permitted only in designated smoking areas at the property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Grand Hyatt Tokyo

  • Grand Hyatt Tokyo has 7 restaurants:

    • 六緑
    • オーク ドア
    • チャイナルーム
    • 旬房
    • フレンチ キッチン
    • けやき坂
    • フィオレンティーナ

  • Check-in at Grand Hyatt Tokyo is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Grand Hyatt Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Room options at Grand Hyatt Tokyo include:

    • Double
    • Suite
    • Triple
    • Quadruple

  • Grand Hyatt Tokyo is 1.8 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Grand Hyatt Tokyo offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Beauty Services
    • Temporary art galleries
    • Spa facilities
    • Body treatments
    • Swimming Pool
    • Personal trainer
    • Fitness classes
    • Manicure
    • Spa/wellness packages
    • Live music/performance
    • Fitness
    • Body scrub
    • Steam room
    • Fitness/spa locker rooms
    • Bicycle rental
    • Facial treatments
    • Spa lounge/relaxation area
    • Pedicure
    • Yoga classes

  • The prices at Grand Hyatt Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Tokyo on this page.