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Hakone Airu features air-conditioned rooms with satellite flat-screen TV in the Hakone Yumoto Onsen district of Hakone. Among the facilities of this property are a restaurant, room service and a shared lounge, along with free WiFi. Guests can have a drink at the bar. At the ryokan, the rooms are fitted with a balcony with a mountain view. Each room includes a private bathroom with a bath, a hairdryer and free toiletries. All units will provide guests with a wardrobe and a kettle. Guests at Hakone Airu can enjoy a Western or an Asian breakfast. Japanese kaiseki multi-course meals are served for dinner. The accommodations offers 4-star accommodations with a hot spring bath and terrace. Hakone Open-Air Museum is 5.6 mi from Hakone Airu, while Hakone Gora Park is 5.6 mi away. The nearest airport is Oshima Airport, 48 mi from the ryokan.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Asian, American

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
7.9
Location
8.4
Free Wifi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Tracey
    United States of America United States of America
    amazing mountain view, bathroom, and room. dinner and breakfast was also good. super nice and premium feeling experience.
  • Seth
    United States of America United States of America
    The staff were extremely kind and friendly. The kaiseki meals including the provided traditional yukata robes were quite enjoyable. Loved having the private onsen bath in our room. A staff member promptly came to the room to adjust the temperature...
  • Joseph
    United States of America United States of America
    The meals were amazing and service was second to none. The facilities are incredibly clean and very enjoyable. Staff is very friendly and tend to your every need without being asked

Managed by Hakone Airu

Company review score: 9.2Based on 1,127 reviews from 1 property
1 managed property

Company info

About 15 minutes from Hakone Yumoto Station to the hotel Balinese-style ryokan with hot spring only for all rooms with many foreign staff

Property info

From 2023/01/10, wearing a mask in the building will be optional. Please wear it if you have symptoms of coughing or sneezing. ■dinner ■ Dinner will be served in a private room restaurant. The menu that changes from month to month is prepared with a novel Japanese-style kaiseki meal that was considered by the chef. ■ breakfast ■ Breakfast is also served in the private room restaurant. Japanese food is usually available, but if you prefer Western food, please let us know in advance or at check-in. ■ rooms■ Department rooms are Japanese-style rooms with a terrace for guest rooms and an open-air bath for guest rooms. (Your room cannot be specified) The private terrace room & rooms are non-smoking. If you are smoking, please use the smoking room on the first floor. The size of the room is about 11 tatami mats, including 46.70 m2 to 47.94 m2 including the terrace. The rooms are equipped with private open-air bath, terrace, glass-enclosed shower booth, towel warmer, refrigerator in the main room, 55-inch 4k TV and Blu-ray player. All toilets in the room are washlet toilets. ■ bath ■ All rooms have an open-air bath. There is also a large public bath for men and women. The private open-air bath and the public bath are all sourced. ■ Special ■ Welcome drink service ■ Amenity ■ Yukata, pajamas, cosmetics,

Languages Spoken

English,Japanese

Area info

Restaurants
1 Restaurant On Site

  • レストラン #1
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambience
      Traditional

Amenities of Balinese onsen ryokan Hakone Airu
Great facilities! Review score, 9.1

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Shared lounge/TV area
  • Baggage storage
  • Wake-up service
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
Hot Spring
  • Open-air bath
Languages Spoken
  • English
  • Japanese

House rules

Balinese onsen ryokan Hakone Airu takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Maestro Mastercard Visa UnionPay credit card UC NICOS Discover JCB Diners Club American Express Cash Balinese onsen ryokan Hakone Airu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please inform the property at least 3 days in advance if guests have any food allergies or dietary needs.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Balinese onsen ryokan Hakone Airu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Balinese onsen ryokan Hakone Airu

  • Balinese onsen ryokan Hakone Airu has 1 restaurant:

    • レストラン #1

  • Balinese onsen ryokan Hakone Airu offers the following activities/services (charges may apply):

    • Massage
    • Golf course (within 2 miles)
    • Back massage
    • Happy hour
    • Hand massage
    • Public Bath
    • Foot massage
    • Hot spring bath
    • Full-body massage
    • Open-air bath
    • Neck massage
    • Head massage

  • Check-in at Balinese onsen ryokan Hakone Airu is from 3:00 PM, and check-out is until 10:00 AM.

  • Guests staying at Balinese onsen ryokan Hakone Airu can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Asian
    • American
    • À la carte

  • The prices at Balinese onsen ryokan Hakone Airu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Balinese onsen ryokan Hakone Airu is 650 feet from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Balinese onsen ryokan Hakone Airu include:

    • Quad