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Ryokan Hatago Kintoen
250-0311 Kanagawa, Hakone, Yumoto 520-1, Japan – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
The facilities including the spa/onsen were amazing and free of charge. The place has a lovely and peaceful view onto Hakone and its forrest. You can enjoy it in the lounge room with a complementary cup of green tea or coffee. Very soothing and tranquil vibe - Zenlike
Tim
Australia
AustraliaStaff were very attentive to detail & made every effort to make our stay an awesome one!
Anonymous
United States of America
United States of AmericaComfortable, clean room with very nice sink area. Staff were very attentive.
Elliott
United Kingdom
United KingdomI think I like the private onsen the best. It is very relaxing to do early in the morning. The staff immediately responds to my request and they are perfectly accommodating on my needs.
Ryan
Philippines
PhilippinesAll hotel staff was very kind and helpful to accommodate our requests. Especially kind was the lady who served us in the morning and evening our delicious meals. We wish we could have stayed longer then two nights at this beautiful calm place but it was fully booked.
Bianca
Switzerland
SwitzerlandThe staff were amazing, the food was incredible and the location was very handy! We had a wonderful honeymoon :) Thank you!
Philip
Japan
JapanWe loved the Ryokan experience. The staff were very friendly and helpful and we felt well looked after. Kintoen is in a good location, being only a 10-15 min walk to Hakone station. We would recommend taking a taxi or bus to reach the hotel if you arrive with bags, as it's up hill. There are two private onsen which guests can book for 45mins, as well as the public onsen. All are lovely with a beautiful outlook across the bush clad valley. The food at the ryokan is traditional Japanese, and is beautifully presented. We felt very rested after two nights staying there.
Scott
New Zealand
New ZealandThe onsen outdoor is great. The dinner and the breakfast are very nice.
Thi
Japan
JapanBeautiful setting, great spa looking out over the mountain, fabulous Japanese food at both dinner and breakfast. Comfortable rooms in traditional style. You just can't ask for more. It's expensive but worth the splurge for one night. Well placed for touring Hakone region. Very friendly and helpful staff. Look out for the K bus or the shuttle from Hakone Yumoto Station. It's a steep but doable 20 minute walk up (tougher with bags) but the buses go regularly from the station and are recommended.
Roger
Australia
AustraliaWe stayed in a room with traditional japanese beds. The room was beautiful, very big and sparkling clean. The japanese beds were very comfortable. You can use the public bath for free (gender separated) but you also have the possibility to book a private onsen just for you (45 min - around 2500 JPY). There are plenty of transportation options right next to the hotel if you want to explore the Hakone region. Traditional Japanese breakfast is an experience in itself. It comes for around 2700 JPY per person with a LOT of different dishes, so you'll be undoubtetdly full.
Jonathan
Ireland
Ireland
Hatago Kintoen
8.4
Very Good
140 reviews
- What guests loved the most:
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Tim
Australia
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United States of America
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Elliott
United Kingdom
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Ryan
Philippines
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Bianca
Switzerland
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Philip
Japan
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Scott
New Zealand
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Thi
Japan
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Roger
Australia
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Jonathan
Ireland
Categories:
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Featuring a spacious indoor hot spring bath and an outdoor hot spring bath with a mountain view, Hatago Kintouen is located a 5-minute bus ride from JR Hakone Yumoto Train Station.
Air-conditioned rooms are equipped with a flat-screen TV and feature tatami (woven-straw) flooring, a seating area and traditional futon bedding.
Safety deposit boxes and free parking are available on site.
Hatago Kintoen is a 30-mintute drive from Lake Ashinoko and a 20-minute drive from Hakone Open-Air Museum. Both Hakone Shrine and Sounzan Hakone Ropeway Station are accessible within a 30-minute drive.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 8.1 for a two-person trip.
Most popular amenities
Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Property Highlights
Top Location: Highly rated by recent guests (8.0)
Breakfast Info
Asian
Free Private Parking Available On Site
Open-air bath, Bathhouse, Hot spring bath
| Sleeps | Accommodation Type | Price | ||
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| Max adults: 3 |
Japanese-Style Room - Breakfast and Dinner Included
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| Max adults: 3 |
Japanese-Style Room - Room Only
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| Max adults: 4 |
Twin Room with Tatami Area - No View - Breakfast and Dinner Included
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| Max adults: 4 |
Twin Room with Tatami Area - No View - Room Only
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4 reasons to choose Hatago Kintoen
Categories:
See what guests loved the most:
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Anonymous
United States of America“Staff were very attentive to detail & made every effort to make our stay an awesome one!”
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Elliott
United Kingdom“Comfortable, clean room with very nice sink area. Staff were very attentive.”
-
Ryan
Philippines“I think I like the private onsen the best. It is very relaxing to do early in the morning. The staff immediately responds to my request and they are perfectly accommodating on my needs.”
-
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Philip
Japan“The staff were amazing, the food was incredible and the location was very handy! We had a wonderful honeymoon :) Thank you!”
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Scott
New Zealand“We loved the Ryokan experience. The staff were very friendly and helpful and we felt well looked after. Kintoen is in a good location, being only a 10-15 min walk to Hakone station. We would recommend taking a taxi or bus to reach the hotel if you arrive with bags, as it's up hill. There are two private onsen which guests can book for 45mins, as well as the public onsen. All are lovely with a beautiful outlook across the bush clad valley. The food at the ryokan is traditional Japanese, and is beautifully presented. We felt very rested after two nights staying there.”
-
Thi
Japan
“The onsen outdoor is great. The dinner and the breakfast are very nice.”
-
Roger
Australia“Beautiful setting, great spa looking out over the mountain, fabulous Japanese food at both dinner and breakfast. Comfortable rooms in traditional style. You just can't ask for more. It's expensive but worth the splurge for one night. Well placed for touring Hakone region. Very friendly and helpful staff. Look out for the K bus or the shuttle from Hakone Yumoto Station. It's a steep but doable 20 minute walk up (tougher with bags) but the buses go regularly from the station and are recommended.”
-
Jonathan
Ireland“We stayed in a room with traditional japanese beds. The room was beautiful, very big and sparkling clean. The japanese beds were very comfortable. You can use the public bath for free (gender separated) but you also have the possibility to book a private onsen just for you (45 min - around 2500 JPY). There are plenty of transportation options right next to the hotel if you want to explore the Hakone region. Traditional Japanese breakfast is an experience in itself. It comes for around 2700 JPY per person with a LOT of different dishes, so you'll be undoubtetdly full.”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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What time are the communal baths available?between 3 PM and midnight, 6 AM and 9:30 AMAnswered on October 12, 2019
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What time do I have to arrive for dinner?Arrive until 5 PM please for dinner.Answered on October 12, 2019
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Hi, Do you cater to food preferences? I do not eat any pork. Thank you!Thank you for your inquiry. We can fix your dinner and breakfast without pork if we are notified beforehand.Answered on February 28, 2020
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they have a free shuttle bus?Take the B course shuttle bus from Hakoneyumoto st. Fee is 100yen /each.Asked about: Japanese-Style Room - Breakfast and Dinner Included • Answered on June 9, 2021
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Hi there, DO you have private bath for booking ?Thank you for your inquiry. We are sorry, but the room with private bath is not provide on booking If you want, you can use private bath on the ５F. The fee is 2200 yen /45min .Answered on December 12, 2019
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Area Info
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Great location - show map
What's nearby
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Forest Adventure Hakone0.4 miles
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Hakone Yuryo0.4 miles
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Tenoyu2.7 miles
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Chisuji Falls2.8 miles
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Hakone Open-Air Museum2.9 miles
Top attractions
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Gora Station3.3 miles
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Soga Bessho Bairin Festival7.3 miles
Natural Beauty
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Lake 芦ノ湖9.3 miles
Public transit
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Train Hakone-Yumoto Station0.4 miles
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Train Tonosawa Station0.5 miles
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Train Ohiradai Station1.6 miles
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Train Miyanoshita Station2.3 miles
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Train Kowakudani Station2.8 miles
Closest Airports
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Tokyo International Airport44.2 miles
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Shizuoka Airport60 miles
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All distances are measured in straight lines. Actual travel distances may vary.
Amenities of Hatago Kintoen
Bathroom
Kitchen
Room Amenities
Activities
Media & Technology
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
Services
Safety & security
General
Accessibility
Languages Spoken
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Hatago Kintoen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
FAQs about Hatago Kintoen
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Yes, Hatago Kintoen is popular with guests booking family stays.
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Room options at Hatago Kintoen include:
- Triple
- Twin
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Guests staying at Hatago Kintoen can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Asian
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The prices at Hatago Kintoen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hatago Kintoen offers the following activities/services (charges may apply):
- Hot spring bath
- Bathhouse
- Open-air bath
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Check-in at Hatago Kintoen is from 3:00 PM, and check-out is until 10:00 AM.
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The following parking options are available to guests staying at Hatago Kintoen (subject to availability):
- Parking on site
- Private Parking
- Parking
- Secure parking
- Free parking
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Hatago Kintoen is 800 feet from the center of Hakone.
