Suishoen is located in the Hakone area, 0.6 mi from Kowakudani Station on the Hakone Tozan Train Line. This luxurious 5-star hotel features a large outdoor bath, massage services and a free 2-way shuttle to Kowakudani Station. Featuring stylish interiors, each spacious suite is fitted with an outdoor hot spring bath. Suites also come with a Yukata robe, a nespresso machine, coffee/tea maker and a flat-screen TV. Free Wi-Fi is provided and each room comes with a balcony with forest views. The hotel features a lavish hot spring bath with a built-in dry sauna for guests to relax in. Facial and body treatments can be enjoyed in the Sisley Spa. Guests can enjoy a quiet read at the library. The Japanese-style restaurant serves breakfast and traditional kaiseki dinner. Drinks can be enjoyed at the bar. Suishoen Hakone is 0.8 mi from The Hakone Open-Air Museum and 5.3 mi from Hakone Yumoto Train Station. Free parking is provided on site.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 king beds
and
2 futon beds
1 king bed
and
2 futon beds
2 twin beds
and
2 futon beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.4
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.5
Location
9.2
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Nelson
    United States of America United States of America
    We really enjoyed our stay and wished we could have stayed longer. The buildings and grounds were amazing the room was great. We also really enjoyed our meals, with the one exception below.
  • D
    David
    United States of America United States of America
    Wonderful staff, great rooms and the food was amazing.
  • Victor
    Canada Canada
    Beautiful property, quiet and tucked off the main road. Wonderfully traditional Japanese aesthetic with extremely welcoming service. Would return 10/10.

Area info

Amenities of Hakone Suishoen
Great facilities! Review score, 9.5

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Spa
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • CD player
  • DVD player
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
    • Daily housekeeping
    • Suit press
    • Concierge
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • 24-hour front desk
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Heating
    • Interconnecting room(s) available
    • Facilities for disabled guests
    • Non-smoking rooms
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
    • Spa
    • Sauna
    Languages Spoken
    • Japanese

    House rules

    Hakone Suishoen takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 7:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa JCB Diners Club American Express Cash is not accepted Hakone Suishoen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.

    Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.

    Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.

    Please include whether you have any food allergies, and which if applicable, at the time of booking.

    FAQs about Hakone Suishoen

    • Hakone Suishoen offers the following activities/services (charges may apply):

      • Spa
      • Sauna
      • Massage
      • Golf course (within 2 miles)
      • Hot spring bath
      • Public Bath
      • Open-air bath

    • Check-in at Hakone Suishoen is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Hakone Suishoen include:

      • Double
      • Twin
      • Quad

    • Hakone Suishoen is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hakone Suishoen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.