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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (343)

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Read more
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We Price Match

Ryokan Hakone Hotel

Hakone Hotel

250-0521 Kanagawa, Hakone, Hakone 65, Japan – Excellent location – show map

Excellent location – rated 9.1/10! (score from 343 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
343 reviews
  • Facilities

    8.6

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Value for money

    7.3

  • Location

    9.1

  • Total

    8.5

  • Free WiFi

    8.4

Fantastic Location , well maintained and a great structure . Spacious and grand . Absolutely amazing service by all the staff, very friendly and helpful . English support is a relief ! Modern yet with a little old world charm ! Fuji view is breathtaking and sunsets are mesmerizing!

Nikhil Japan

room and the views sooo beautiful, the staff also very kind, im planning to go back again this year, mata yoroshiku onengaishimasu😍😍😍😍😍

ぃめるだ Japan

The hotel is perfectly situated with views of My Fuji and close to attractions. The junior suite is large with a lovely balcony. Friendly staff.

Jasper United States of America

Perfect location, nice staff loved the spa bath. I decided to book there when I passed by the hotel and wanted to stay one more day in hakone. The hotel is right by lake asahi. A few min walk from the pier.

Batya Israel

The courtesy and caring of everybody on the staff.

James United States of America

High services mind staff, convenience location, Excellence food & facilities

Siriyot Thailand

Incredible lake view room. Facing Mt. Fuji and can watch the sunset. Very spacious western room after the tight quarters in Tokyo and Osaka. Close to bus stops.

Elise United States of America

Breakfast was excellent. There was car parking available right out the front door which is quite a nice luxury compared to most hotels in Japan. The location is great, within walking distance of a number of local attractions. The staff were very friendly.

Jason Japan

The hotel is located right on the shore of the slake Asahi with the direct view of Mt. Fuji and next to the pier where the Pirate Ship departs as one of the legs of the Hakone Loop. The hotel has a nice mineral water public onset. It has a shuttle bus between the hotel and Odawara train station.

Iouri United States of America

great astonishing view of Lake Ashino! Since I need to go to work early, Staff was kind enough to prepare me a boxed breakfast set as replacement for breakfast buffet and had it ready by 6:30am, amazing service! Good indoor onsen. Free shuttle service from/to Odawara station. Free Wifi

Jay Japan

Excellent location!

9.1
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Hakone Hotel

8.5
Very Good
343 reviews
  • 9.1

    Excellent location!

  • What guests loved the most:
  • “Fantastic Location , well maintained and a great structure . Spacious and grand . Absolutely amazing service by all the staff, very friendly and helpful . English support is a relief !”
    Nikhil Nikhil Japan Japan
  • “room and the views sooo beautiful, the staff also very kind, im planning to go back again this year, mata yoroshiku onengaishimasu😍😍😍😍😍”
    ぃめるだ Japan Japan
  • “The hotel is perfectly situated with views of My Fuji and close to attractions. The junior suite is large with a lovely balcony. Friendly staff.”
    Jasper Jasper United States of America United States of America
  • “Perfect location, nice staff loved the spa bath. I decided to book there when I passed by the hotel and wanted to stay one more day in hakone. The hotel is right by lake asahi.”
    Batya Batya Israel Israel
  • “The courtesy and caring of everybody on the staff.”
    James James United States of America United States of America
  • “High services mind staff, convenience location, Excellence food & facilities”
    Siriyot Siriyot Thailand Thailand
  • “Incredible lake view room. Facing Mt. Fuji and can watch the sunset. Very spacious western room after the tight quarters in Tokyo and Osaka. Close to bus stops.”
    Elise Elise United States of America United States of America
  • “Breakfast was excellent. There was car parking available right out the front door which is quite a nice luxury compared to most hotels in Japan.”
    Jason Jason Japan Japan
  • “The hotel is located right on the shore of the slake Asahi with the direct view of Mt. Fuji and next to the pier where the Pirate Ship departs as one of the legs of the Hakone Loop.”
    Iouri Iouri United States of America United States of America
  • “great astonishing view of Lake Ashino! Since I need to go to work early, Staff was kind enough to prepare me a boxed breakfast set as replacement for breakfast buffet and had it ready by 6:30am,...”
    Jay Jay Japan Japan

On the shores of Lake Ashinoko, Hakone Hotel offers hot spring public baths, free property-wide WiFi, beautiful nature views and restaurants serving French cuisine and Teppanyaki dishes. The spacious rooms have a private bathroom and a seating area with sofa. Free shuttle service is available upon prior request.

The hotel is about a 35-minute bus ride from Hakone Yumoto Train Station, and a 35-minute drive from JR Odawara Train Station. Hakone Shrine is a 15-minute drive away, while Owakudani volcanic vent is 9.3 mi from the hotel.

Hotel Hakone’s air-conditioned rooms are equipped with a fridge and electric kettle. A bathtub, hairdryer and yukata robe are provided in the attached bathroom.

Guests can try canoeing, fishing and other water activities, or relax with a massage at the aesthetic clinic.

Il Miraggio Restaurant serves French dishes originating from the traditional Fujiya Hotel's french cuisine. Cocktails are offered at Il Lago Bar. Yamazakura features freshly grilled teppanyaki seafood and meats.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

  • What's a ryokan?
    A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
  • What are the big differences between a ryokan and a hotel?
    Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
  • What's a kaiseki meal?
    Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
  • What's a yukata?
    A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
  • How should I wear a yukata?
    First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
  • What's a Japanese hot spring (onsen)?
    Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
  • What's standard bathing etiquette?
    At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
  • Why are tattoos not allowed?
    While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

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Hakone Hotel has been welcoming Booking.com guests since Jul 1, 2011

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Most popular amenities

Non-smoking rooms
Free parking
Hot spring bath
Free WiFi
Restaurant
24-hour front desk
Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

낍 Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

끸 Free Private Parking Available On Site

Open-air bath, ​Hot spring bath

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

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7 properties in Hakone like Hakone Hotel were booked in the last 12 hours

Guest reviews

8.5
Very Good
343 reviews
Read all reviews
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  • Staff8.7
  • Facilities8.6
    • Guests liked the view
  • Cleanliness9.0
  • Comfort9.0
  • Value for money 7.3
  • Location 9.1
    • Guests liked the view
  • Free WiFi8.4
High score for Hakone Low score for Hakone

Select topics to read reviews:

See what guests loved the most:

  • Nikhil Japan

    “Fantastic Location , well maintained and a great structure . Spacious and grand . Absolutely amazing service by all the staff, very friendly and helpful . English support is a relief ! Modern yet with a little old world charm ! Fuji view is breathtaking and sunsets are mesmerizing!” Read more

  • ぃめるだ Japan

    “room and the views sooo beautiful, the staff also very kind, im planning to go back again this year, mata yoroshiku onengaishimasu😍😍😍😍😍”

  • Jasper United States of America

    “The hotel is perfectly situated with views of My Fuji and close to attractions. The junior suite is large with a lovely balcony. Friendly staff.”

  • Batya Israel

    “Perfect location, nice staff loved the spa bath. I decided to book there when I passed by the hotel and wanted to stay one more day in hakone. The hotel is right by lake asahi. A few min walk from the pier.”

  • James United States of America

    “The courtesy and caring of everybody on the staff.”

  • Siriyot Thailand

    “High services mind staff, convenience location, Excellence food & facilities”

  • Elise United States of America

    “Incredible lake view room. Facing Mt. Fuji and can watch the sunset. Very spacious western room after the tight quarters in Tokyo and Osaka. Close to bus stops.”

  • Jason Japan

    “Breakfast was excellent. There was car parking available right out the front door which is quite a nice luxury compared to most hotels in Japan. The location is great, within walking distance of a number of local attractions. The staff were very friendly.” Read more

  • Iouri United States of America

    “The hotel is located right on the shore of the slake Asahi with the direct view of Mt. Fuji and next to the pier where the Pirate Ship departs as one of the legs of the Hakone Loop. The hotel has a nice mineral water public onset. It has a shuttle bus between the hotel and Odawara train station.” Read more

  • Jay Japan

    “great astonishing view of Lake Ashino! Since I need to go to work early, Staff was kind enough to prepare me a boxed breakfast set as replacement for breakfast buffet and had it ready by 6:30am, amazing service! Good indoor onsen. Free shuttle service from/to Odawara station. Free Wifi” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hakone Hotel

Welcoming Booking.com guests since Jul 1, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Can we reserve a private hot spring bath for part time ?

    We regret to inform you that we do not have hot spring bath. There are public hot spring in our hotel. There are free to use, and not have to make a reservation.


    You found this answer helpful

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Host Info

Host Review Score 8.7

芦ノ湖のほとりに佇み、美しい風景を心ゆくまで眺める贅沢な空間。 わずか49室に抑えた客室は全室レイクビュー。 大きな窓から芦ノ湖と箱根の山々を望む、大人のリゾートです。

豊かな自然に囲まれた箱根には、大人も子供も楽しめるアクティビティが豊富です。富士山を眺望できる芦ノ湖でカヌーや水上スキーなどの水上アクティビティを楽しんだり、緑豊かなゴルフ場でゴルフ三昧の休日。体を動かして、箱根を感じてみませんか? また、さまざまな観光スポットから、箱根の大自然の向こうにそびえる雄大な富士山を望むことができます。 芦ノ湖畔に位置する箱根ホテルからは、どのスポットへも好アクセス。ご散策やアクティビティ、ドライブの途中にぜひ景色をお楽しみください。

Languages spoken: English, Japanese

Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Hakone Checkpoint
    0.1 miles
  • Onshi Hakone Park
    0.4 miles
  • Narukawa Art Museum
    0.7 miles
  • Kuzuryu Shrine
    1 miles
  • Hakone Shrine
    1 miles
  • Komagatake Ropeway Hakoneen
    1.8 miles
  • Lake Ashi
    2 miles
  • Chisuji Falls
    3.4 miles
  • Okada Museum of Art
    3.5 miles
  • Hakone Kowakien Yunessun
    3.5 miles
Top attractions
  • Togendai Station
    3.7 miles
  • Hakone-Yumoto Station
    5.3 miles
  • Soga Bessho Bairin Festival
    12.1 miles
Closest Airports
  • Tokyo International Airport
    49.1 miles
  • Shizuoka Airport
    55.1 miles
How to get to Hakone Hotel from Narita International Airport
    Public transportation
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
5 Restaurants On Site

    イル・ミラジィオ(ディナー)~French

    Food: French

    Menu: À la carte

    鉄板焼き「山桜」(ディナー)~Teppanyaki

    Food: Japanese, Steakhouse, Grill/BBQ

    Menu: À la carte

    バー「イル・ラーゴ」~Bar

    Food: Italian, Japanese, European

    Menu: À la carte

    イル・ミラジィオ(朝食)~Il Miragio (Breakfast)

    Food: European

    Menu: Buffet

    イル・ミラジィオ(ランチ)~Il Miragio (Lunch)

    Food: French, International, European

    Menu: Buffet

4 reasons to choose Hakone Hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Hakone Hotel Great facilities! Review score, 8.6

Most popular amenities

Non-smoking rooms
Free parking
Hot spring bath
Free WiFi
Restaurant
24-hour front desk
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
  • Pets are not allowed.

Activities
  • Happy hour Additional charge
  • Hand massage Additional charge
  • Foot massage Additional charge
  • Back massage Additional charge
  • Body treatments
  • Facial treatments
  • Beauty services
  • Open-air bath
  • Hot spring bath
  • Water sports facilities (on site) Additional charge
  • Cycling Off-site
  • Canoeing Additional charge
  • Massage Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • On-site coffee shop
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is needed).

Front Desk Services
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Wake-up service
  • Heating
  • Carpeted
  • Gift shop
  • Elevator
  • Heating
  • Non-smoking rooms
  • Newspapers Additional charge
  • Wake-up service/Alarm clock
  • Air conditioning
Accessibility
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Japanese

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House rules Hakone Hotel takes special requests – add in the next step!

Check-in

3:00 PM - 11:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
2 years old
Crib by request
Free
Extra bed by request
¥6,000 per child, per night
3+ years
Extra bed by request
¥6,000 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Cards accepted at this property

Mastercard Visa JCB Diners Club American Express Hakone Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hakone Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print

An advance reservation is required for Yamazakura teppanyaki restaurant.

The hot spring public baths are open from 06:00 to 10:30 and from 14:00 to 24:00.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about Hakone Hotel

  • The following parking options are available to guests staying at Hakone Hotel (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking

  • From the nearest airport, you can get to Hakone Hotel by:

    • Train 2h 20min

  • Hakone Hotel is 5 miles from the center of Hakone.

  • Hakone Hotel has 5 restaurants:

    • バー「イル・ラーゴ」~Bar
    • 鉄板焼き「山桜」(ディナー)~Teppanyaki
    • イル・ミラジィオ(朝食)~Il Miragio (Breakfast)
    • イル・ミラジィオ(ランチ)~Il Miragio (Lunch)
    • イル・ミラジィオ(ディナー)~French

  • Room options at Hakone Hotel include:

    • Triple
    • Suite
    • Double

  • Check-in at Hakone Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Hakone Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • American

  • Hakone Hotel offers the following activities/services (charges may apply):

    • Massage
    • Cycling
    • Canoeing
    • Body treatments
    • Hot spring bath
    • Happy hour
    • Water sports facilities (on site)
    • Foot massage
    • Beauty services
    • Back massage
    • Open-air bath
    • Hand massage
    • Facial treatments

  • The prices at Hakone Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

8.5 Very Good 343 reviews 100% real guest experiences
  • Awesome: 9+

    179

  • Good: 7 – 9

    131

  • Okay: 5 – 7

    21

  • Poor: 3 – 5

    12

  • Very Poor: 1 – 3

    0

Categories
  • Staff8.7
  • Facilities8.6
  • Cleanliness9.0
  • Comfort9.0
  • Value for money 7.3
  • Location 9.1
  • Free WiFi8.4
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    The Best of Hakone

    Click here to see more properties near popular landmarks in Hakone

    Business Areas

    • Soga Bessho Bairin Festival

    Landmarks

    • Hakone Checkpoint
    • Hakone Shrine
    • Odawara Castle
    • Kuzuryu Shrine
    • Komagatake Ropeway Hakoneen
    • Chisuji Falls
    • Hakone Kowakien Yunessun

    Museums

    • Hakone Open-Air Museum
    • Pola Museum
    • Venetian Glass Museum
    • Hakone Lalique Museum
    • Narukawa Art Museum
    • Okada Museum of Art

    Parks

    • Hakone Gora Park
    • Hakone Botanical Garden of Wetlands
    • Onshi Hakone Park

    Popular Areas

    • Lake Ashi
    • Owakudani Valley
    • Kintokiyama

    Shopping Areas

    • Gotemba Premium Outlet

    Airports

    • Tokyo International Airport (HND) 49.1 miles
    • Shizuoka Airport (FSZ) 55.1 miles

    Train Stations

    • Hakone-Yumoto Station
    • Togendai Station
    • Kowakudani Station
    • Gora Station

    Most Popular Cities

    • Atami
    • Kamakura
    • Fujikawaguchiko
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