Hakone Hotel
250-0521 Kanagawa, Hakone, Hakone 65, Japan – Excellent location – show map
Excellent location – rated 9.2/10! (score from 279 reviews)
Real guests • Real stays • Real opinions
Everything from the onsen to the view and the convenience of the pirate sightseeing cruise being a few minutes walk away. Excellent customer service.
United States of AmericaVery comfortable and spacious room with wonderful lake view, good amenities, and windows that open. The desk area is well laid out, with excellent wi-fi.
JapanThe best lake-front location, spectacular view from the room. The room and facility is designed well to details.
JapanExceptional views (superior room with lake view), convenient location and excellent service. Hakone Hotel is old but well kept and charming in every way. Recommend trying their French course menu for dinner.
SwedenFantastic Location , well maintained and a great structure . Spacious and grand . Absolutely amazing service by all the staff, very friendly and helpful . English support is a relief ! Modern yet with a little old world charm ! Fuji view is breathtaking and sunsets are mesmerizing!
Japanroom and the views sooo beautiful, the staff also very kind, im planning to go back again this year, mata yoroshiku onengaishimasu😍😍😍😍😍
JapanGood view of the lake and can easily hire a canoe to do kayaking.
SingaporeThe view from the hotel room is magnificent and it is in a very quiet but convenient area - The boat can take you to popular areas and you come back to enjoy the serenity in the evening.
United KingdomThe view is absolutely stunning. My room was tidy and nicely furnished, it was also spacious. I didn't take advantage of the breakfast service, nor did I access any of the onsen or restaurants on site. I image they would have made the experience even better. I really appreciated the pod machine in the room and the large bath tub. Staff were also kind and professional. A decent level of english was also spoken by all staff that I engaged with, which made things really easy. They also helped me to send my luggage forward.
AustraliaIncredible location and facilities with a stunning view in a beautiful location.
United Kingdom
- What guests loved the most:
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Jo-ann
United States of America
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Madalena
Japan
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Noriko
Japan
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Eggshen
Sweden
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Nikhil
Japan
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ぃめるだ
Japan
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June
Singapore
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Nadia
United Kingdom
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Georgia
Australia
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Thomas
United Kingdom
Categories:
On the shores of Lake Ashinoko, Hakone Hotel offers hot spring public baths, free property-wide WiFi, beautiful nature views and restaurants serving French cuisine and Teppanyaki dishes. The spacious rooms have a private bathroom and a seating area with sofa.
The hotel is about a 35-minute bus ride from Hakone Yumoto Train Station, and a 35-minute drive from JR Odawara Train Station. Hakone Shrine is a 15-minute drive away, while Owakudani volcanic vent is 9.3 mi from the hotel.
Hotel Hakone’s air-conditioned rooms are equipped with a fridge and electric kettle. A bathtub, hairdryer and yukata robe are provided in the attached bathroom.
Guests can try canoeing, fishing and other water activities, or relax with a massage at the esthetic clinic.
Il Miraggio Restaurant serves French dishes originating from the traditional Fujiya Hotel's french cuisine. Cocktails are offered at Il Lago Bar. Yamazakura features freshly grilled teppanyaki seafood and meats.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Property Highlights
Top Location: Highly rated by recent guests (9.2)
Breakfast Info
American
Free Private Parking Available On Site
Open-air bath, Hot spring bath
See what guests loved the most:
Jo-ann
United States of America“Everything from the onsen to the view and the convenience of the pirate sightseeing cruise being a few minutes walk away. Excellent customer service.”
Madalena
Japan“Very comfortable and spacious room with wonderful lake view, good amenities, and windows that open. The desk area is well laid out, with excellent wi-fi.”
NorikoJapan“The best lake-front location, spectacular view from the room. The room and facility is designed well to details.”
Eggshen
Sweden“Exceptional views (superior room with lake view), convenient location and excellent service. Hakone Hotel is old but well kept and charming in every way. Recommend trying their French course menu for dinner.”- NikhilJapan“Fantastic Location , well maintained and a great structure . Spacious and grand . Absolutely amazing service by all the staff, very friendly and helpful . English support is a relief ! Modern yet with a little old world charm ! Fuji view is...”
- ぃぃめるだJapan“room and the views sooo beautiful, the staff also very kind, im planning to go back again this year, mata yoroshiku onengaishimasu😍😍😍😍😍”
- June
Singapore“Good view of the lake and can easily hire a canoe to do kayaking.” 
Nadia
United Kingdom“The view from the hotel room is magnificent and it is in a very quiet but convenient area - The boat can take you to popular areas and you come back to enjoy the serenity in the evening.”- GGeorgia
Australia“The view is absolutely stunning. My room was tidy and nicely furnished, it was also spacious. I didn't take advantage of the breakfast service, nor did I access any of the onsen or restaurants on site. I image they would have made the experience...” 
ThomasUnited Kingdom“Incredible location and facilities with a stunning view in a beautiful location.”
- Can we reserve a private hot spring bath for part time ?We regret to inform you that we do not have hot spring bath. There are public hot spring in our hotel. There are free to use, and not have to make a reservation.Answered on 3 January 2020
- Hi, what free shuttle do you offer? ThanksUnfortunately, there is no shuttle service. Please use bus or taxi from Odawara station or hakone yumoto station.Answered on 25 September 2022
- I need a room for 4 people. 2 adults and 2 kids that are both 10 yrs old. Can I book a Jr suite with 1 extra bed instead of having to book 2 rooms?Thank you for your inquiry. We don't have a private hot spring in our hotel.Answered on 28 January 2023
- We will be staying two nights and want to know if the restaurant takes a credit card?Thank you for your inquiry. You can pay by credit card in the hotel building, including the accommodation fee. I look forward to your kind regards.Answered on 26 February 2023
- is the hot spring bath split by gender? can I reserve it for private use?Thank you for your inquiry. The hot spring facilities in the building are prepared separately for men and women. Also, I'm sorry, but there is no private bus available in the hotel building.Answered on 10 February 2023
イル･ミラジィオ
Food: French, European
Open for: Breakfast, Lunch, Dinner
鉄板焼き「山桜」
Food: Steakhouse
Open for: Dinner
ラウンジ＆バー「イル・ラーゴ」
Food: European
Open for: Lunch, Dinner, Cocktail hour
- Private Bathroom
- Garden
- Happy hourAdditional charge
- Water sports facilities on siteAdditional charge
- CyclingOff-site
- CanoeingAdditional charge
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Bar
- Restaurant
- Invoice provided
- Baggage storage
- Currency exchange
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- Smoke alarms
- Key access
- Safe
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Heating
- Elevator
- Non-smoking rooms
- Room service
- Hand massage
- Foot massage
- Back massage
- Body treatments
- Facial treatments
- Beauty services
- Open-air bath
- Hot spring bath
- MassageAdditional charge
- English
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Hakone Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Pets
Pets are not allowed.
The fine print
The hot spring public baths are open from 06:00 to 10:30 and from 14:00 to 24:00.
Dinner for guests with dinner-included plans will be served at 18:00 and the guests will be served French meals.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
FAQs about Hakone Hotel
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Room options at Hakone Hotel include:
- Triple
- Twin
- Suite
- Double
- Quad
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Hakone Hotel has 3 restaurants:
- イル･ミラジィオ
- 鉄板焼き「山桜」
- ラウンジ＆バー「イル・ラーゴ」
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The prices at Hakone Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Hakone Hotel is from 3:00 PM, and check-out is until 11:00 AM.
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Hakone Hotel is 5 miles from the center of Hakone.
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Hakone Hotel offers the following activities/services (charges may apply):
- Massage
- Cycling
- Canoeing
- Facial treatments
- Water sports facilities on site
- Hand massage
- Happy hour
- Back massage
- Beauty services
- Body treatments
- Hot spring bath
- Foot massage
- Open-air bath
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Guests staying at Hakone Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).
Breakfast option(s) include:
- American
