Name: Hakuba Märchen House
Address: 399-9301 Nagano, Hakuba, Hokujo 4383, Japan, Hokujo 4383, Nagano, 399-9301, Japan
Price range: Prices for upcoming dates start at $221 per night (We Price Match)
Rating: 8.4

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Facilities
House rules
Guest reviews (38)

Hotel Hakuba Märchen House

399-9301 Nagano, Hakuba, Hokujo 4383, Japan –

A family staying at Hakuba Märchen House

A bed or beds in a room at Hakuba Märchen House

A television and/or entertainment center at Hakuba Märchen House

Breakfast options available to guests at Hakuba Märchen House

A kitchen or kitchenette at Hakuba Märchen House

The swimming pool at or near Hakuba Märchen House

Lock in a great price for Hakuba Märchen House – rated 8.4 by recent guests!

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The beds were very comfortable and the hot water showers and onsen were excellent

Eleanor

Australia

The hotel is very clean and tidy Onsen was small but could be slightly hotter (Sauna was out of service at the time sadly) Room size is reasonble - still have lots of space after my boardbag + 2 small luggages

Jeffrey

Hong Kong

The location was great for the Evergreen ski school and chairlift. The hotel don’t have their own shuttle service but they will refund you the taxi journey to the hotel if you show them the receipt. They offered to drive us to the bus terminal with their own car when there were no taxis available to pick us up from the hotel on departure which was very nice of them.

Selfy

Hong Kong

Good clean rooms with bathrooms and nice hot shower. The Onsen located down stairs although small was used 2 x a day!! Great warm up before skiing and after!!! Could walk with skis to nearby lift at Evergreen and ski back in after so great not to have to use busses etc! Plenty rest food and bars just a short stroll down the hill at night as Taxis are limited.

Craig

Malaysia

Rooms were ok and the location to one of the Evergreen ski schools was good.

Darren

Australia

Marchen house is located close to ski lifts and if you wish ski and snowboard lessons Green Edge is close by. Restaurants are a short walk down the road. The hotel is family owned and caters for Japanese and western visitors. Rooms are Japanese and western style.

Timothy

Australia

The property is welcoming and pretty, and the staff were really helpful and friendly. The room was cosy, warm, clean and quiet. Located super- close to Kokusai lift, if you can find the secret short cut behind the car park.

The

Australia

Great little property .... very friendly staff.. nice and handy to town & there’s a happone chairlift right outside the back door ...

David

New Zealand

This was a family run show and we felt part of the family after nearly 2 weeks! It is right next to the lifts, excellent ski school Evergreen and cafe. I found the Japanese bed of 2 futons a bit hard after crashing snow boarding and when I asked for another I got 2 delivered straight away to the room. I loved the private onsen after skiing :).

Lisa

Australia

Complimentary hot coffee and snacks at reception were appreciated after skiing. Onsen was also nice.

Diogo

Portugal

Image of the property

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8.9

Staff

What guests loved the most:
“The beds were very comfortable and the hot water showers and onsen were excellent”

Eleanor Australia
“The hotel is very clean and tidy Onsen was small but could be slightly hotter (Sauna was out of service at the time sadly) Room size is reasonble - still have lots of space after my boardbag + 2 small...”

Jeffrey Hong Kong
“The location was great for the Evergreen ski school and chairlift. The hotel don’t have their own shuttle service but they will refund you the taxi journey to the hotel if you show them the receipt.”

Selfy Hong Kong
“Good clean rooms with bathrooms and nice hot shower. The Onsen located down stairs although small was used 2 x a day!! Great warm up before skiing and after!!!”

Craig Malaysia
“Rooms were ok and the location to one of the Evergreen ski schools was good.”

Darren Australia
“Marchen house is located close to ski lifts and if you wish ski and snowboard lessons Green Edge is close by. Restaurants are a short walk down the road.”

Timothy Australia
“The property is welcoming and pretty, and the staff were really helpful and friendly. The room was cosy, warm, clean and quiet.”

The Australia
“Great little property .... very friendly staff.. nice and handy to town & there’s a happone chairlift right outside the back door ...”

David New Zealand
“This was a family run show and we felt part of the family after nearly 2 weeks! It is right next to the lifts, excellent ski school Evergreen and cafe.”

Lisa Australia
“Complimentary hot coffee and snacks at reception were appreciated after skiing. Onsen was also nice.”

Diogo Portugal

Located in Hakuba, 1.2 miles from Hakuba Jump Arena, Hakuba Märchen House has accommodations with a restaurant, free private parking, a seasonal outdoor swimming pool and a shared lounge. With ski-to-door access, the 3-star hotel has air-conditioned rooms with free WiFi, each with a shared bathroom. The hotel has family rooms.

The hotel provides certain accommodations with garden views, and rooms include an electric tea pot. The rooms in Hakuba Märchen House are equipped with a flat-screen TV and a hairdryer.

Guests at the accommodation will be able to enjoy activities in and around Hakuba, like skiing and cycling.

Hakuba Happo Bus Terminal is a 16-minute walk from Hakuba Märchen House, while Hakuba47 Winter Sports Park is 4.3 miles from the property. The nearest airport is Matsumoto Airport, 44 miles from the hotel.

This is our guests' favorite part of Hakuba, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

We speak your language!

Hakuba Märchen House has been welcoming Booking.com guests since Sept 17, 2015

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities

Free parking

Free WiFi

Family rooms

Non-smoking rooms

Skiing

Restaurant

Good for couples – they rated the facilities 8.6 for two-person stays.

Bookers love...

Located in the best-rated area in Hakuba, this hotel has an excellent location score of 8.9

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

Ski-to-door

Bathhouse

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at Hakuba Märchen House?

Check-in date

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Rooms

Adults

Children

Sleeps	Room Type
	Twin Room - New Building 2 twin beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Quadruple Room - New Building 4 twin beds	Show prices
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	Japanese-Style Room with Private Bathroom - New Building 2 futon beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Room with Tatami Area - Main Building 2 twin beds and 2 futon beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Twin Room - Main Building 2 twin beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Japanese-Style Twin Room with Shared Bathroom 2 futon beds	Show prices
Something went wrong – please try again later. Check-in date / / Check-in Date Check-out date / / Check-out Date Rooms Adults Children
	Japanese-Style Quadruple Room with Shared Bathroom 4 futon beds	Show prices
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6 properties in Hakuba like Hakuba Märchen House were booked in the last 12 hours

Hotel surroundings

–

Closest Landmarks *

Hakuba Jump Arena
0.7 miles
Hakuba Happo Bus Terminal
0.7 miles
Hakuba47 Winter Sports Park
1.4 miles
Happoike
2.8 miles
Hakuba Goryu Alpine Plants Botanical Garden
2.9 miles
Tsugaike Nature Park
4.8 miles
Togakushi Kagamiike
13 miles
Togakushi Shrine Okusha
13.3 miles
Kurobe Dam
13.4 miles
Togakushi Forest Botanical Garden
13.8 miles

Restaurants & Markets *

Roots Cafe Hakuba Cafe/Bar
0.1 miles

Closest Airports *

Toyama Airport
36 miles
Matsumoto Airport
37.6 miles

What Travelers Love About This Location

“The property is welcoming and pretty, and the staff were really helpful and friendly. The room was cosy, warm, clean and quiet. Located super- close to Kokusai ...”

The

Australia

“Marchen house is located close to ski lifts and if you wish ski and snowboard lessons Green Edge is close by. Restaurants are a short walk down the road. The ho...”

Timothy

Australia

8.3

“This was a family run show and we felt part of the family after nearly 2 weeks! It is right next to the lifts, excellent ski school Evergreen and cafe. I found ...”

Lisa

Australia

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2 Restaurants On Site

Restaurant #1

Food: European
Restaurant #2

Food: Japanese

4 reasons to choose Hakuba Märchen House

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House rules Hakuba Märchen House takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children not allowed.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Hakuba Märchen House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please inform Hakuba Märchen House of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool is closed from Sat, Sept 07, 2019 until Sun, Jul 19, 2020

“The hotel is very clean and tidy Onsen was small but could be slightly hotter (Sauna was out of service at the time sadly) Room size is reasonble - still have lots of space after my boardbag + 2 small luggages”

“The location was great for the Evergreen ski school and chairlift. The hotel don’t have their own shuttle service but they will refund you the taxi journey to the hotel if you show them the receipt. They offered to drive us to the bus terminal with their own car when there were no taxis available to pick us up from the hotel on departure which was very nice of them.”

“Good clean rooms with bathrooms and nice hot shower. The Onsen located down stairs although small was used 2 x a day!! Great warm up before skiing and after!!! Could walk with skis to nearby lift at Evergreen and ski back in after so great not to have to use busses etc! Plenty rest food and bars just a short stroll down the hill at night as Taxis are limited.”

“Marchen house is located close to ski lifts and if you wish ski and snowboard lessons Green Edge is close by. Restaurants are a short walk down the road. The hotel is family owned and caters for Japanese and western visitors. Rooms are Japanese and western style.”

“The property is welcoming and pretty, and the staff were really helpful and friendly. The room was cosy, warm, clean and quiet. Located super- close to Kokusai lift, if you can find the secret short cut behind the car park. ”

“This was a family run show and we felt part of the family after nearly 2 weeks! It is right next to the lifts, excellent ski school Evergreen and cafe. I found the Japanese bed of 2 futons a bit hard after crashing snow boarding and when I asked for another I got 2 delivered straight away to the room. I loved the private onsen after skiing :).”

See all guest reviews for Hakuba Märchen House

Newest Reviews for Hakuba Märchen House

Reviewed: February 24, 2019

Eleanor
Australia
8.8

“Great location to slops and excellent customer service!”
- • Leisure trip
- • Group
- • Stayed 6 nights
- • Submitted from a mobile device
The beds were very comfortable and the hot water showers and onsen were excellent

Stayed in February 2019
Reviewed: February 23, 2019

Anonymous
Australia
9.6

Exceptional
- • Leisure trip
- • Group
- • Stayed 5 nights
Friendly Staff

Stayed in February 2019
Reviewed: February 16, 2019

Darren
Australia

1 helpful vote
7.1

“Pleasant accommodation, good value but the location at the top of a very steep hill became difficult”
- • Leisure trip
- • Couple
- • Stayed 9 nights
Rooms were ok and the location to one of the Evergreen ski schools was good, but it sits at the tip of a very steep hill which is an unpleasant walk after a long day of skiing or after dinner. Two of our party were vegans and when staying at other areas like Shiga Kogen this has never been a problem, there was absolutely no flexibility in the menu, even when offering to pay the same price, just without the meat. Hence a walk every night down the hill which after a few days became very tiresome. The owners though were very nice and the overall accommodation was good but there is no lift.
Rooms were ok and the location to one of the Evergreen ski schools was good.

Stayed in January 2019
Reviewed: February 11, 2019

Timothy
Australia
8.3

“Great location.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Marchen house is located close to ski lifts and if you wish ski and snowboard lessons Green Edge is close by. Restaurants are a short walk down the road. The hotel is family owned and caters for Japanese and western visitors. Rooms are Japanese and western style.

Stayed in February 2019
Reviewed: February 6, 2019

The
Australia

2 helpful votes
10

“An Enchanting Experience”
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
The property is welcoming and pretty, and the staff were really helpful and friendly. The room was cosy, warm, clean and quiet. Located super- close to Kokusai lift, if you can find the secret short cut behind the car park.

Stayed in February 2019
Reviewed: February 5, 2019

David
New Zealand
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Double bed would have been nice ...
Great little property .... very friendly staff.. nice and handy to town & there’s a happone chairlift right outside the back door ...

Stayed in February 2019
Reviewed: January 24, 2019

Jeffrey
Hong Kong
8.8

“Staff are friendly & helpful”
- • Leisure trip
- • Group
- • Stayed 5 nights
We rented a car so its ok, but slightly far from town (maybe 5-10min walk uphill / downhill - depends which direction you go) For beginner, you might want to rent a hotel elsewhere - the closest slope was kokusai (which is a long, not easy red) we had to drive to sakka side for our beginner friends However, if you are intermediate or advance, it wouldnt be a problem - the slope is literally right next to the hotel (not ski in ski out but within 1min walk)
The hotel is very clean and tidy Onsen was small but could be slightly hotter (Sauna was out of service at the time sadly) Room size is reasonble - still have lots of space after my boardbag + 2 small luggages

Stayed in January 2019
Reviewed: December 27, 2018

Cindyci
Singapore
5.4

“Satisfied but it can be better.”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
No dryer and no hot water at the washing sink in the room. No PJ and no daily cleaning the room and no change of towels.
The staff were sincere and helpful.

Stayed in December 2018
Reviewed: March 27, 2018

Lisa
Australia
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 7 nights
This was a family run show and we felt part of the family after nearly 2 weeks! It is right next to the lifts, excellent ski school Evergreen and cafe. I found the Japanese bed of 2 futons a bit hard after crashing snow boarding and when I asked for another I got 2 delivered straight away to the room. I loved the private onsen after skiing :).

Stayed in March 2018
Reviewed: March 2, 2018

Timothy
Australia
8.3

“Would book here again”
- • Leisure trip
- • Group
- • Stayed 4 nights
- • Submitted from a mobile device
Comfortable rooms

Stayed in February 2018
Reviewed: February 28, 2018

Selfy
Hong Kong
7.5

“Hotel well situated for skiing and had all the basics for a comfortable stay.”
- • Leisure trip
- • Solo traveler
- • Stayed 5 nights
- • Submitted from a mobile device
The hotel is situated down a slope and can get very slippery with icy patches, a few of us fell at night returning from eating out in town. As I hurt my knee whilst skiing towards the end of my stay, it was very tricky going uphill when I wanted to go out of the hotel. A lift inside the hotel would have been handy for our heavy suitcases and would have been so much better for my injured leg! The hotel does not offer lunch so with my injury, I was stuck in the hotel with no lunch one day. The hotel couldn’t offer any suggestions, in the end my hubby had to ski back at lunch to buy me something at the nearby cafe.
The location was great for the Evergreen ski school and chairlift. The hotel don’t have their own shuttle service but they will refund you the taxi journey to the hotel if you show them the receipt. They offered to drive us to the bus terminal with their own car when there were no taxis available to pick us up from the hotel on departure which was very nice of them.

Stayed in February 2018
Reviewed: February 27, 2018

Diogo
Portugal
5.4

“Very close to Evergreen ski school, but could use a serious refurbishment.”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Outdated facilities. Room with uncomfortable Japanese toilet and without shower.
Complimentary hot coffee and snacks at reception were appreciated after skiing. Onsen was also nice.

Stayed in February 2018
Reviewed: February 26, 2018

Peter
Hong Kong
6.3

“Average comfort and facilities, great location and very friendly staff”
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
although the staff were friendly, they were not as helpful as they might have been. We had told them we would be arriving after midnight - this resulted in them saying all staff would be in bed by then and they would leave the key and instructions on the front desk. These didn't tell us that breakfast was only available between 7 and 8.30 (so we missed this later that morning) nor that the 4-person family room we had booked required us to move the table and floor cushions to one side before we could then have space to lay out the futons, insert the duvets into the covers before we could go to bed. The basin had no hot water either. This all didn't not help us start the holiday in a good mood. The breakfast (Japanese/Swiss-style) was okay for the 3 star hotel standard claimed but steer clear of the coffee!
The staff were delightful and the showers in the onsen room were great. As promised, you could ski to the door of the hotel but not away from them. The location was really good for the excellent skischool (Evergreen) and one of the main ski areas....approx 5 mins walk. The decor was quaint - the owner clearly likes Switzerland, even going so far as to provide us with trad yodelling music over the breakfast PA!

Stayed in February 2018
Reviewed: February 11, 2018

Bonnie
Australia
10

“Delightful”
- • Leisure trip
- • Family with young children
- • Stayed 14 nights
- • Submitted from a mobile device
The staff were so accomodating, attentive and kind..and with the cutest children! The indoor onsen was a blessing. They had japanese or western rooms. Cant get a better location to access the chairlifts.

Stayed in February 2018
Reviewed: February 3, 2018

Hoi
Hong Kong
9.6

“Very great location and helpful staff. Good value.”
- • Leisure trip
- • Group
- • Stayed 4 nights
- • Submitted from a mobile device
The toilet inside the Japanese style room is a squatting toilet. But that’s the Japanese style. There’s sitting toilet in common area. Common room is charged.
Very close to chairlift. Just a few steps away. The staff reimburse taxi transfer from bus terminal to hotel at check in. Helped to arrange Taxi transfer during stay and reserve dinner tables for us. Very helpful

Stayed in February 2018

Hotel Hakuba Märchen House

Hakuba Märchen House

Most popular facilities

Bookers love...

Availability

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Restaurant #1

Restaurant #2

4 reasons to choose Hakuba Märchen House

Why book with us?

See availability Facilities of Hakuba Märchen House

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