Hello, thank you for your inquiry. We are afraid we do not offer a shuttle bus service from Kawaguchiko Station. However, we are located in a walking distance from the station ; about 15 mins walk. On the other hands, there are Green bus and Red bus that you can take from Kawafuchiko station, and you can take the bus get to the bus stop called Ogi (大木), and walk to HAOSTAY. It takes about 5 mins from Ogi. For further inquires, please feel free to let us know. Looking forward to your reservation ! Thank you and best regards, HAO STAY.

Yes, we can keep your luggage. Please tell the staff at check-out.

There are fireworks in the lakeside so you can see from it the room which faces to lakeside, or you can see from the rooftop too.

Hello! Yes, we have some rooms with Mt. Fuji view. Yes, you can walk from Kawaguchiko station, it takes about 14 mins. Best regards, HAOSTAY

Yes,you can see the first sunrise from the deck in our rooftop.

1. Yes, we can prepare a breakfast for vegetarian, but please ask in the front desk when you check in. 2. If you mean GoTo travel voucher you can get from 3 p.m. 3. Yes, please come to the front desk to ask, our bicycles are all normal type.

We don't have onsen in our hotel, but if you need we can provide some information about onsen facilities around here, so please feel free to come to the front desk to ask.

当施設の駐車場につきまして、玄関側に4台、建物の裏側に12台分ございます。 全てのお客様に公平にご利用いただけるよう、駐車スペースのご予約はいたしかねております。 万が一満車の場合は、当施設より徒歩6分の所にございます、無料の町営駐車場をご案内させていただいております。 予めご了承いただけますと幸いでございます。

We have 4 bicycles (normal type), and it is an option to rent.

According to our policy, pets are not allowed in our hotel. Thank you for your understanding.