“Versatile location - good access to public transport servicing Tokyo. Quiet atmosphere in area surrounding hotel.”

“The hotel is very central. The breakfast is breathtaking. I’ve never experienced a hotel putting so much effort in pleasing their guests. Their conciergerie was also very helpful and had a lot of handouts. I definetely recommend this hotel.”

“Location was great with bus service to several locations and access to subway at the hotrl.”

“Concierge was very accommodating and took care of any needs we had questions about.”

“The personnel was great. The front desk was incredible and one of the managers, Ernesto, was just accommodating and super relatable to people of all languages. Also, the girls at the executive lounge were incredibly efficient, including the gentleman who I believe is from Brazil. All around the highlight of our stay was the hotel. Bed, linens, room, etc. But the stuff is unparalleled. Congratulations as I know it is hard to manage a property as busy as yours while maintaining quality.”

“Breakfast is great, concierge is friendly and helpful. Like the toilet.”

“Perfect location! Short walk to Shinjuku train station. Great breakfast. Our king room was huge.. Room super clean, bed very comfy. Fluffy towels and great linens. Up to Hilton standards. Would definitely come back.”

“Its the best property to stay at Tokyo. I was travelling with my wife and my 5 month old and it was our first time at Tokyo. The provided a crib free of charge and the staff was very helpful. Most cost effective way of reaching from Narita as theres a direct bus to & from the airport. The hotel provides free shuttle every 20 mins to the main shinjuku area. Excellent rooms and prompt service.”

“Clean and comfy. Staff was very helpful and responsive to requests. 24 hour convenience store downstairs & connected to subway. Location 10minute walk from shinjuku station. Free shuttle.”

“This hotel was great! We stayed here for a three days and then traveled on to Hakone. The location of this hotel sells it. Its in Shinjuku and very close to all the night life and restaurants. The hotel staff were amazing. The concierge arranged a few services for us and were very helpful. The executive lounge was a nice add to our stay. If you book this hotel, in the lobby there is a sweet shop near the concierge's desk- get some of their fresh baked bread. Its delicious. We ate at the restaurant in the hotel and the food was outstanding. We enjoyed some of the finest Wagu steak that we'd ever eaten. I was also able to enjoy their workout facility, steam bath, steam room and pool. We thoroughly enjoyed our stay! Great job Hilton Tokyo.”