Set in Zao Onsen, 200 metres from Zao Onsen Ski Resort, 伊藤屋 offers accommodation with a shared lounge and free private parking. Each accommodation at the 3-star ryokan has mountain views, and guests can enjoy access to a spa facilities and a public bath. Offering free WiFi throughout the property, the non-smoking ryokan features a hot spring bath and live music. At the ryokan, every room includes a tatami, a flat-screen TV, a shared bathroom, bed linen and towels. The units feature a safety deposit box. Guests at 伊藤屋 can enjoy an Asian breakfast. Guests at the accommodation will be able to enjoy activities in and around Zao Onsen, like skiing, cycling and fishing. The nearest airport is Yamagata Airport, 35 km from 伊藤屋.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

伊藤屋 has been welcoming guests since 22 Nov 2016.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zao Onsen, this property has an excellent location score of 8.7

Breakfast info


Free private parking available on-site

Public Bath, ​Hot spring bath


Select dates to see this property's availability and prices

Room type
2 futon beds
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Guest reviews


Value for money
Free WiFi
Low score for Zao Onsen
Select topics to read reviews:

See what guests loved the most:

  • Yee
    Hong KongHong Kong
    Host is nice and friendly. Japanese style breakfast is very nice. There is fridge and microwave outside my room.
  • Karen
    The hosts were so kind to give me a room that had a view of the ski slopes. I was so pleasantly surprised to see that! The Ryokan had a very traditional feel to it - reminds me of the old Japan we see in history books. There was an eclectic...
  • Frederickfoo
    The elderly couple who runs the place were friendly & welcoming. Besides it being a lovely and old traditional inn, it's interesting to see they keep nostalgic antic items such as old record players, cassette players (a rarity nowadays) - it was...
  • Lewis
    very friendly hosts. great location. large cosy rooms. very good value. happy to hold luggage before/after stay.
  • Xuan
    Traditional japanese bath with hot spring water Short walk to bus terminal and ski lift Big room, yukata provided Breakfast was good Owner gave us discounted ski lift tickets
  • Douglett
    Great location, friendly helpful staff, nice relaxing onsen after a day of skiing
  • Ayla
    Cozy Ryokan with very friendly owner, I could keep my baggage in the lobby after checking out. There is a heater in the room. The hot spring bath was superb.
  • Rosanne
    Our hosts were lovely! Fabulous drying room and great location. Japanese breakfast was delightful. Loved the collection of music equipment and eclectic wall hangings
  • Johannes
    The inhouse Onsen was amazing, we had a beautiful room and the owners were very kind. Had a lovely evening there, would definitely come back! :)
  • Taylor
    United StatesUnited States
    the staff was fantastic and the location was ideal for a trip to Zao. I would also highly recommend that everyone purchase the breakfast- it was phenomenal.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you cater for any allergy or food preferences?

    Answered on 24 April 2021
  • What time are the communal baths available?

    Answered on 24 April 2021
  • What time do I have to arrive for dinner?

    Answered on 24 April 2021
  • Hello, until what time is the check-in?

    Answered on 24 April 2021

Property surroundings *

Facilities of 伊藤屋

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Towels
  • Slippers
  • Shared toilet
  • Free toiletries
  • Linen
  • Mountain view
  • Outdoor furniture
  • Electric kettle
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Ski pass vendor
  • Ski storage
  • Live music/performance
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Cycling
  • Hiking
  • Karaoke
    Additional charge
  • Skiing
  • Fishing
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is needed).
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Luggage storage
    • Fax/photocopying
      Additional charge
    • Tour desk
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Key access
    • 24-hour security
    • Safety deposit box
    • Adult only
    • Non-smoking throughout
    • Heating
    • Soundproofing
    • Soundproof rooms
    • Fan
    • Non-smoking rooms
    • Upper floors accessible by stairs only
    • Spa facilities
    • Public Bath
    • Hot spring bath
    Languages spoken
    • Japanese

    Sustainable initiatives

    This property has taken steps to provide more sustainable and environmentally friendly travel

    House rules

    伊藤屋 takes special requests - add in the next step!


    From 15:00 to 20:00

    Guests are required to show a photo identification and credit card upon check-in


    From 07:30 to 10:00



    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Cash only

    This property only accepts cash payments.


    Smoking is not allowed.


    Parties/events are not allowed

    Quiet hours

    Guests must be quiet between 22:00 and 08:00.


    Pets are not allowed.

    The fine print

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    Please inform 伊藤屋 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    FAQs about 伊藤屋

    • The prices at 伊藤屋 may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • 伊藤屋 offers the following activities / services (charges may apply):

      • Cycling
      • Hiking
      • Skiing
      • Fishing
      • Karaoke
      • Hot spring bath
      • Spa facilities
      • Live music/performance
      • Public Bath
      • Temporary art galleries
      • Walking tours

    • Guests staying at 伊藤屋 can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • Asian

    • 伊藤屋 is 250 yards from the centre of Zao Onsen. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at 伊藤屋 include:

      • Twin
      • Single

    • Check-in at 伊藤屋 is from 15:00, and check-out is until 10:00.