530-0004 Osaka Prefecture, Osaka, Kita-ku Dojimahama 1-4-26, Japan – Great location - show map
How guest reviews work
Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
There was a problem loading the reviews.
The rooms at the hotel come with a flat-screen TV and a safety deposit box. The private bathroom is equipped with a bidet, free toiletries and a hairdryer. At Zentis Osaka rooms contain bed linen and towels.
Breakfast is available each morning, and includes à la carte, continental and Full English/Irish options. At the accommodation you'll find a restaurant serving International cuisine. Vegetarian, vegan and gluten-free options can also be requested.
Round-the-clock assistance is available at the reception, where staff speak English, Spanish, Japanese and Korean.
Popular points of interest near Zentis Osaka include Dojima Avanza Entrance Porch, Dojima Yakushido and Kitanosaurus. The nearest airport is Itami Airport, 11 miles from the hotel.
Couples in particular like the location – they rated it 8.5 for a two-person trip.Zentis Osaka has been welcoming Booking.com guests since Jun 5, 2020
Distance in property description is calculated using © OpenStreetMap
Select dates to see this property's availability and prices
- Good evening, are we able to drop our luggage off before check in? Thank you (:Good Ecening sir,madam. We can keep the luggage before check in. Thank you.Answered on 5 October 2022
- Do you offer luggage storage for multiple days? We will arrive in Osaka that travel the Kumano Kodo. Could we leave a bag at the hotel during the week..We only keep the luggage on your arrival day, on your departure day or in-between of the multiple stays.Answered on 8 December 2022
- Hello we would like to book for 1 week in July 2025. Can you please reserve that far ahead?We regretfully would like to inform you that we open the reservation only for 360 days and we cannot offer the room yet. Thank youAnswered on 28 February 2023
- Hello, what is the most convenient way to get to Kansai airport please ? Thank youThe airport limousine bus from Osaka Station is the most convenient.Answered on 17 October 2022
- Do you have self laundry services in the hotel?We have a laundry machine. A laundry service is also available.Answered on 17 October 2022
- Still looking?
- UPSTAIRZ Lounge, Bar, Restaurant
- Open forBreakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern • Romantic
- Dietary optionsHalal • Vegetarian • Vegan • Gluten-free
- Toilet paper
- Private Bathroom
- Free toiletries
- Alarm clock
- City view
- Outdoor furniture
- Electric kettle
- Socket near the bed
- Streaming service (like Netflix)
- Flat-screen TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Private check-in/out
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Shared lounge/TV area
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Interconnecting room(s) available
- Soundproof rooms
- Non-smoking rooms
- Wake-up service/Alarm clock
- Fitness center
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in
From 12:00 AM to 12:00 PM
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The minimum age for check-in is 19
Pets are not allowed.
Cash Zentis Osaka accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
UPSTAIRZ Lounge, Bar, Restaurant : Closed from Sun, Jan 24, 2021 until Sun, Feb 28, 2021
Bar is closed from Sun, Jan 24, 2021 until Sun, Feb 28, 2021
Fitness center is closed from Sun, Jan 24, 2021 until Sun, Feb 28, 2021
FAQs about Zentis Osaka
Guests staying at Zentis Osaka can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).
Breakfast option(s) include:
- Full English/Irish
- À la carte
Zentis Osaka offers the following activities/services (charges may apply):
- Fitness center
Room options at Zentis Osaka include:
The prices at Zentis Osaka may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Zentis Osaka is 0.6 miles from the center of Osaka.
Check-in at Zentis Osaka is from 3:00 PM, and check-out is until 12:00 PM.
Zentis Osaka has 1 restaurant:
- UPSTAIRZ Lounge, Bar, Restaurant