“Excellent from checking to checkout - extremely kind staff. Overall, beyond our expectations”“0” 

“Everything. Atmosphere, staff, rooms, everything was perfect! The breakfast was delicate and delicious”“0” 

“Great staff, Nicely designed hotel and great location”“0” 

“Beautiful,spacious hotel with a nice hinoki bath. Exemplary staff.”“0” 

“The staff were extremely courteotus and helpful and arranged for some western style replacement furniture when they became aware of the issue.”“0” 

“Clean and comfortable. The rooms were Japanese style with all the modern facilities.”“0” 

“The second time we have visited this hotel. Friendly and helpful staff. Excellent made to order breakfast.”“0” 

“The service level was excellent, the welcome at desk (tea, face wipe) and introduction to room was service never received before and the breakfast was beautiful and appropriate for our two children, 6 and 9. We had room service which was presented well and served on to our table in room, again excellent service. The advice we received regarding our itinerary was invaluable and location of hotel perfect for day trips. High end hotel which we recommend for a beautiful, calm and relaxing stay fitting for Kyoto.”“0” 

“Amazing beds and bathrooms. Service excellent. And good in hotel restaurants”“0” 

“Staff were very friendly, polite and helpful. Rooms were clean, nice ambiance and decor.”“0”