About this property

Comfortable Accommodations: ペンションカパルア軽井沢 in Karuizawa offers a 3-star guest house experience with free WiFi, air-conditioning, and private bathrooms. Each room includes a bath, shower, hairdryer, refrigerator, work desk, TV, and free toiletries. Convenient Facilities: Guests enjoy free on-site private parking, luggage and ski storage, and entertainment staff. Additional amenities include a work desk, refrigerator, TV, and free toiletries. Local Attractions: Located 54 mi from Matsumoto Airport, the property is near Usui Pass Railway Heritage Park (12 mi), Honmachi Machiyakan (14 mi), Karuizawa Station (1.9 mi), Karuizawa Station Building Memorial (1.9 mi), and Karuizawa Oga Hall (1.9 mi). Guest Satisfaction: Highly rated by guests for its breakfast, attentive host, and excellent service support.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 full bed
1 queen bed
3 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Carey
    Japan Japan
    The host was very nice, and he told me about why he has a Hawaiian themed stay. When I sat down to write out my check in information, I was immediately given a sweet tea, and I thought it was a really nice gesture. The owner himself greatly...
  • Kim
    Philippines Philippines
    The breakfast was nice and yummy. There was also a Hawaiian Performance that was surprising and was fun to experience.
  • Debbie
    United States United States
    Comfortable, great location if you have a car. Great breakfast made by host. Very impressive. Love the Hawaii theme running through the venue.
  • Silvia
    Moldova Moldova
    We could not find a better place to stay, everything was perfect, starting with the warmest welcome ever from the host, delicious breakfasts and helpful support from Steven 🙏
  • Isabella
    Japan Japan
    Super comfortable rooms, beautiful Hawaiian theme and lovely owners. There’s a huge delicious breakfast too
  • Stf0
    Hungary Hungary
    The host was very friendly and went out of his way to make us welcome and comfortable.
  • Jenny
    Australia Australia
    Breakfast was amazing! Apart from conventional type breakfast a skillet of wonderful French toast with the option of maple syrup & icecream! Congenial hosts. Hawaiian theme - even a hula performed at breakfast. A little far to walk anywhere but...
  • Adam
    Japan Japan
    Thank you so much for your hospitality and kind act to send me my forgotten goods!
  • コアラ
    Australia Australia
    I've stayed here before and would recommend it highly. Very accomodating staff/owners, excellent facilities and a great relaxed feel.
  • コアラ
    Australia Australia
    Friendly staff, great homely feel, excellent value for money.

Managed by steven suga

Company review score: 9.3Based on 214 reviews from 1 property
1 managed property

Company info

Aloha! I am the owner of kapalua hotel. Call me steven. I like to abroad privately. I always feel anxious about in case there is some trouble during my stay. For exsample Loosing way, transfering,Checking in a hotel. And sometimes local people help me. I guess my foreign guests have the same feeling. So I would like to hepl you during your stay. You can comminucated in english to me.

Property info

Aloha and welcomes to Japan & karuizawa. We welcomes our guests with great Hawaiian cuisine and relaxing atmosphere. We have 6cozy rooms. We pride The New Hawaiian food that We serve. You can speak English during your stay,and you can also send e-mail in English

Neighborhood info

It takes about 5min from karuizawa station and outlet by taxi

Languages Spoken

English,Japanese

Area info

House rules

ペンションカパルア軽井沢 takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:30 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 10 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Children 10 years of age and older can be accommodated at this property.

Please note staffs may be busy between 18:45 and 20:30 for dinner preparation.

Please note that an electricity fee for heating applies during the months of November through March. The fee is not included in the rate and is to be paid at the property.

Please make sure to either equip studless tires or snow chains to your vehicle when accessing the property by car.

Please note early check-in is not offered at this property.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least 1 days in advance. Contact details can be found in the booking confirmation email.

Please inform ペンションカパルア軽井沢 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 10佐保環大23-30号