I really liked the cure for details and the shopping centre. Also, I loved the position - very close to Shinjuku station - and the lounge area on the top floor. Deffo recommend

Laura Italy

Choice of restaurants, friendly staff, swift service, and cleanliness. The hotel is also one of the nearest to Shinjuku station. It has a convenience store on the 2nd floor, too. the room was much larger and more spacious than other competing hotels in Tokyo.

Yuichiro United Kingdom

Location is great. This hotel is near the Tokyo metropolitan government building and in the great amusement city “ Shinjuku “. we can enjoy great view from the room. and we can enjoy Shopping and so many Meals near the hotel.

Shigeo Japan

All the staff were professional. My mother was a huge fan of the hotel and she used to take me here for coffee, lunch, etc occasionally when we were in the area ages ago. Cone to think of it it was really odd, but I stayed here for my very first time with my niece for a very special weekend. So so glad I picked this hotel. Guest Service Agents and everyone I encountered gave me very warm welcoming feeling I hadn’t felt at other five-star hotels. Especially all the bartenders and attendants at Aurora should be recognised as one of the best professionals I. the industry. They not only know their products and all the bldgs in Tokyo, they know how to serve you and entertain you with perfect manners.

Miho Japan

I stayed on two occasions this week and both times the staff were very friendly and the room was extremely clean. The second time I stayed I was placed in a room on level 31 and it was a very new room and extremely comfortable, thank you for a great stay on both occasions.

Nick Japan

Unfortunately due to the Covid-19 pandemic nothing was open. I wish prices were reflected on that but seemed the same as always without facilities open and room service items limited as well as time. However the staff was very kind and helpful

Shion United States

Staff were approachable and spoke English. Room was large and comfortable with various furniture to make your stay comfortable. Portable Wi-Fi is given to guests and it is clear that the hotel thinks of providing whatever they can to ensure that the guests have a pleasant stay with Keio Plaza Hotel, with various services like Bus Limousine booking (to the airport) and convenience store available within the hotel itself.

Marcus Singapore

There was shuttle bus to airport directly. That was really convenient for us.

Mei Macao

This is a modern high-rise hotel building in a major district in Tokyo. There are multiple dining options of various cusine types available mostly on the 2nd floor - which, somewhat perversely, is the bottom fllor, below the lobby floor. The rooms are spacious, well appointed with ample facilities.

Ian United Kingdom

The beautiful facilities, the club lounge, the breakfast, perfect staff and the comfortable bed.

Sandy Australia