Ryokan

Shibu Onsen KOKUYA

381-0401 Nagano, Yamanouchi, Hirao 2200, Japan – Excellent location – show map

Excellent location – rated 9.1/10! (score from 80 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
80 reviews

It was a great Ryokan experience. Staff was absolutely fabulous. The onsen were very cool. We thought we would have our own shower which was not the case, but it worked out fine and we never had an issue finding an available shower. The breakfast and dinner service were amazing and a great experience.

Joseph United States of America

We liked everything. It was a flawless experience. The staff was fantastic. Our room was spacious and comfortable, the food was delicious and last but not least the onsen were fantastic.

Romy Switzerland

Amazing private onsen, very accommodating for foreigners

Yarden Israel

The private onsen. Attentiveness of the Staff. Relaxing.

Ryan Japan

outstanding service. exceptional formal Japanese dinners. great location.

Zhizhong United States of America

Excellent location, right in the heart of Shibu Onsen. Lovely staff, great assortment of baths, and delicious food. Would definitely come back!

Kevin United States of America

Everything! Top class food and service. I had a problem in that i slipped on wet wood outside on the balcony and slightly damaged a shoji. I compensated of course but the staff were so understanding! Highly recommend this place. It's bigger than it looks and you can get lost inside lol. Perfect location.

Russell Vietnam

The room was well equipped with bathroom amenities, very comfortable futon, and beautiful open air bath attached. The facility has 8 individual onsens you can use throughout your entire stay. The staff is very friendly and helpful in providing insights and information about the onsen and surrounding areas. The free shuttle from the station to KOKUYA and Snow Monkey Park entrance is a HUGE plus in making the stay less stressful about travel.

Kwok-wai United States of America

Amazing staff with genuine kindness and hospitality, great traditional Japanese style room. Japanese style Dinner and Breakfast are prepared and served with such love and care and are delicious. The onsen are to die for and so relaxing and private. Really ideal location a quick bus ride from the Snow Monkeys and Shiga Kogen ski resort. It was an unforgettable stay for us and will definitely be going back!

Vincent United States of America

Absolutely amazing cultural experience. Even the breakfast was multi-course with excellent service and explanation. The dinner was even more amazing with 13 courses of tradition Japanese food excellently prepared. The multi-generational family run aspect of this special traditional Japanese hotel made the entire stay warm and immersive and memorable. The hotel pick up from the station and shuttle to the snow monkey park we’re icing on the cake!

Sara United States of America
8.9
Excellent
80 reviews
  • What guests loved the most:
  • “It was a great Ryokan experience. Staff was absolutely fabulous. The onsen were very cool.”
    Joseph Joseph United States of America United States of America
  • “We liked everything. It was a flawless experience. The staff was fantastic. Our room was spacious and comfortable, the food was delicious and last but not least the onsen were fantastic.”
    Romy Romy Switzerland Switzerland
  • “Amazing private onsen, very accommodating for foreigners”
    Yarden Yarden Israel Israel
  • “The private onsen. Attentiveness of the Staff. Relaxing.”
    Ryan Ryan Japan Japan
  • “outstanding service. exceptional formal Japanese dinners. great location.”
    Zhizhong Zhizhong United States of America United States of America
  • “Excellent location, right in the heart of Shibu Onsen. Lovely staff, great assortment of baths, and delicious food. Would definitely come back!”
    Kevin Kevin United States of America United States of America
  • “Everything! Top class food and service. I had a problem in that i slipped on wet wood outside on the balcony and slightly damaged a shoji. I compensated of course but the staff were so understanding!”
    Russell Russell Vietnam Vietnam
  • “The room was well equipped with bathroom amenities, very comfortable futon, and beautiful open air bath attached. The facility has 8 individual onsens you can use throughout your entire stay.”
    Kwok-wai Kwok-wai United States of America United States of America
  • “Amazing staff with genuine kindness and hospitality, great traditional Japanese style room. Japanese style Dinner and Breakfast are prepared and served with such love and care and are delicious.”
    Vincent Vincent United States of America United States of America
  • “Absolutely amazing cultural experience. Even the breakfast was multi-course with excellent service and explanation.”
    Sara Sara United States of America United States of America

Categories:

  • Staff9.4
  • Facilities9.1
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.0
  • Location9.1
8.9
Excellent
80 reviews
Categories:
Staff
9.4
Facilities
9.1
Cleanliness
9.1
Comfort
9.1
Value for money
8.0
Location
9.1
Filters

You're eligible for a Genius discount at Shibu Onsen KOKUYA! To save at this property, all you have to do is sign in.

Japanese-style hotel Kokuya offers comfortable rooms that boast a private outdoor hot spring bath and free internet access. The hotel features 2 restaurants, a spa and spacious hot-spring baths.

Kokuya lies in the heart of renowned hot spring area Shiba Onsen. Free shuttle from Yudanaka Station is available upon request. The hotel is just 1.9 mi away from Jigokudani Snow Monkey Park.

Rooms feature tatami-mat flooring and traditional futon bedding. They come with a seating area, and are equipped with a flat-screen TV, a mini-bar and tea/coffee making facilities.

Guests can enjoy a massage at Zen Spa, or unwind in one of the 9 indoor and outdoor hot springs. Some baths can be reserved for private use. The hotel has a souvenir shop and drink vending machines.

Restaurants Nagaoan and Yawaragi serve traditional local cuisine, offering restaurant seats as well as private dining spaces. Western breakfast is available upon advance request.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Shibu Onsen KOKUYA has been welcoming Booking.com guests since Feb 4, 2011

Show me more
Most popular amenities
Free parking
Non-smoking rooms
Hot spring bath
Room service
Restaurant
Breakfast

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Vegetarian, Vegan, Gluten-free, Kosher, Asian, American

Free private parking

Open-air bath, ​Public Bath, ​Hot spring bath

Saved to 889 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
and
2 futon beds
4 futon beds
4 futon beds
6 futon beds
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Guest reviews
Categories:
Staff
9.4
Facilities
9.1
Cleanliness
9.1
Comfort
9.1
Value for money
8.0
Location
9.1
Select topics to read reviews:

See what guests loved the most:

  • Joseph
    United States of AmericaUnited States of America
    “It was a great Ryokan experience. Staff was absolutely fabulous. The onsen were very cool. We thought we would have our own shower which was not the case, but it worked out fine and we never had an issue finding an available shower. The breakfast...”
  • Romy
    SwitzerlandSwitzerland
    “We liked everything. It was a flawless experience. The staff was fantastic. Our room was spacious and comfortable, the food was delicious and last but not least the onsen were fantastic.”
  • Yarden
    IsraelIsrael
    “Amazing private onsen, very accommodating for foreigners”
  • Ryan
    JapanJapan
    “The private onsen. Attentiveness of the Staff. Relaxing.”
  • Zhizhong
    United States of AmericaUnited States of America
    “outstanding service. exceptional formal Japanese dinners. great location.”
  • Kevin
    United States of AmericaUnited States of America
    “Excellent location, right in the heart of Shibu Onsen. Lovely staff, great assortment of baths, and delicious food. Would definitely come back!”
  • Russell
    VietnamVietnam
    “Everything! Top class food and service. I had a problem in that i slipped on wet wood outside on the balcony and slightly damaged a shoji. I compensated of course but the staff were so understanding! Highly recommend this place. It's bigger than...”
  • Kwok-wai
    United States of AmericaUnited States of America
    “The room was well equipped with bathroom amenities, very comfortable futon, and beautiful open air bath attached. The facility has 8 individual onsens you can use throughout your entire stay. The staff is very friendly and helpful in providing...”
  • Vincent
    United States of AmericaUnited States of America
    “Amazing staff with genuine kindness and hospitality, great traditional Japanese style room. Japanese style Dinner and Breakfast are prepared and served with such love and care and are delicious. The onsen are to die for and so relaxing and...”
  • Sara
    United States of AmericaUnited States of America
    “Absolutely amazing cultural experience. Even the breakfast was multi-course with excellent service and explanation. The dinner was even more amazing with 13 courses of tradition Japanese food excellently prepared. The multi-generational family run...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • do you allow guest with tattoos. Do the 9 public baths in town allow tattoos.
    It is not welcomed. some Japanese still have negative image to tattoos. However, KOKUYA never minds about tattoos.
    Answered on 23 August 2021
  • Do you cater for any allergy or food preferences?
    We arrange special menu for the guests who have food allergy.
    Answered on 25 January 2020
  • Dears, Do you offer Vegetarian menu?
    Yes we do.
    Answered on 25 January 2020
  • What time do I have to arrive for dinner?
    Please arrive before 5:30pm.
    Answered on 25 January 2020
  • Hello, do you serve the meals in the room ?
    No, all guests eat dinner and breakfast at dining area.
    Answered on 11 February 2022
  • Still looking?
Area info *
Restaurants
1 Restaurant On Site
  • レストラン #1
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
Amenities of Shibu Onsen KOKUYA
Great facilities! Review score, 9.1
Most popular amenities
Free parking
Non-smoking rooms
Hot spring bath
Room service
Restaurant
Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
Ski
  • Ski storage
Activities
  • Bicycle rental
  • Entertainment staff
  • Cycling
    Off-site
  • Karaoke
    Additional charge
  • Skiing
    Off-site
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Restaurant
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is needed).
  • Street parking
Services
  • Shuttle service
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Turkish/Steam Bath
  • Massage
Languages Spoken
  • English
  • Spanish
  • Japanese
  • Thai
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Shibu Onsen KOKUYA takes special requests – add in the next step!

Check-in

From 3:00 PM to 8:00 PM

Check-out

From 8:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Mastercard Visa UC NICOS JCB American Express Cash Shibu Onsen KOKUYA accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

FAQs about Shibu Onsen KOKUYA

  • Shibu Onsen KOKUYA is 4.3 miles from the center of Yamanouchi.

  • Check-in at Shibu Onsen KOKUYA is from 3:00 PM, and check-out is until 10:00 AM.

  • Room options at Shibu Onsen KOKUYA include:

    • Family
    • Quad

  • Shibu Onsen KOKUYA has 1 restaurant:

    • レストラン #1

  • The prices at Shibu Onsen KOKUYA may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Shibu Onsen KOKUYA offers the following activities/services (charges may apply):

    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Skiing
    • Karaoke
    • Bicycle rental
    • Open-air bath
    • Entertainment staff
    • Hot spring bath
    • Public Bath