A fantastic experience, especially the private onsens and the fantastic food. Would recommend to anyone

Svetlana สหราชอาณาจักร

We vere blown away by the hospitality of the staff. The food was amazing and beautiful. We had the dinner and breakfast and enjoyed both very much. We tried the onsen in the ryokan and had one also in the room. Super relaxing. We would definitely come back again.

Reetta ฟินแลนด์

Very nice ryokan, somewhat larger than the others we stayed in, located in a quaint little onsen town. Very pleasant and helpful staff. Private baths with reservations were very enjoyable and meals were served in private dining rooms. We really enjoyed our stay

Lucie แคนาดา

All in all, a real ryokan experience. Lovely baths that can be booked for private use. Lovely location is Shibu Onsen which is a relaxing and quaint experience. Dinner was ample and varied, very good. We opted for the Japanese breakfast which can be quite a challenge.

Anna สวีเดน

Charming Ryoken with onsen - all spotlessly clean if a little dated, the staff couldn’t have been nicer or more caring and the food was exceptional….dinner and breakfast!

Matthew สหราชอาณาจักร

Don’t expect glam. The room is a bit long in the tooth but practical and clean, service and food are exceptional. The beds can be an acquired taste but it is what it is if you sign up for it. Also some really kickass retro gear like the coffee machine and audio installation outside. We loved it.

Andrei เยอรมนี

Staff were lovely- friendly and impeccable customer service. The food was great and the onsens a fantastic experience.

Julie ออสเตรเลีย

The staff were extremely attentive, hospitable, and pleasant. The facilities were clean and beautiful. I loved the different baths and exploring all of the rooms, and the Kaiseki meals were delicious.

Tanya สิงคโปร์

very friendly staff. Dinner been really good. privat onsen.

Ralf เยอรมนี

We booked a private onsen room with half board. The shuttle that picked us up from the station was great. The room was spacious with traditional Japanese flooring and all amenities provided. The service and food was five star. The staff explained everything about using onsens in English. There are also eight different onsens at the property for guests to book and use. The onsens were lovely - clean and really great for bones after sleeping on a futon. The food was really a fantastic, authentic, traditional. Japanese experience and we would definitely recommend choosing the half board option. The location was perfect - lots of interesting, narrow, winding streets to explore and really close to the snow monkey park. A free shuttle was provided for guests to get to the snow monkey park (before the crowds arrive).

Nelstar ออสเตรเลีย