The staff were extremely attentive, hospitable, and pleasant. The facilities were clean and beautiful. I loved the different baths and exploring all of the rooms, and the Kaiseki meals were delicious.

Tanya สิงคโปร์

very friendly staff. Dinner been really good. privat onsen.

Ralf เยอรมนี

We booked a private onsen room with half board. The shuttle that picked us up from the station was great. The room was spacious with traditional Japanese flooring and all amenities provided. The service and food was five star. The staff explained everything about using onsens in English. There are also eight different onsens at the property for guests to book and use. The onsens were lovely - clean and really great for bones after sleeping on a futon. The food was really a fantastic, authentic, traditional. Japanese experience and we would definitely recommend choosing the half board option. The location was perfect - lots of interesting, narrow, winding streets to explore and really close to the snow monkey park. A free shuttle was provided for guests to get to the snow monkey park (before the crowds arrive).

Nelstar ออสเตรเลีย

Service was excellent - very attentive and accommodating staff. We had a large group of 13 (including small children) but were still able to have an authentic Ryokan experience with rooms large enough to accommodate our group (in rooms next to each other up to 4 beds each) and our own dining room with traditional menu and personalised service at a reasonable price. The onsen facilities were excellent - many to choose from and try out and all very clean and well equipped. Bonus being able to book for private use as well. Great location in the centre of Shibu - fun to explore the local streets in traditional clogs & robes (provided free of charge during stay).

Jessica ออสเตรเลีย

Location in Shibu Onsen. The private Onsen at the Inn.

Kian สิงคโปร์

The location was perfect for a visit to the snow monkey resort.

Chidilim สหราชอาณาจักร

Location is really close to Snow Monkey Park. Staff really helpful. Great variety of baths.

Elizabeth สหราชอาณาจักร

This hotel comes with 8-9 different type of private onsen. Breakfast and omakase dinner are good. Staff are very friendly and polite, they would gather to greet you upon your arrival and gather to waive to say goodbye on your departure. Very good experience to stay at this Ryokan

Ban มาเลเซีย

Spacious room with private outdoor hot bath. 8 onsens at the property for guests use. Very friendly staff. Fabulous traditional meals. Close to snow monkeys.

Susy ออสเตรเลีย

Friendly professional staff made the experience amazing. the baths were glorious and the food was so delicious we wanted to stay longer.

Bill ออสเตรเลีย