Get the celebrity treatment with world-class service at Hotel La Neige Higashi-kan

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Featuring a hot tub, massage treatments and tennis courts, Hotel La Neige Higashi-kan offers rooms with a balcony and nature views. It provides a free shuttle service and free Wi-Fi.

Cozy rooms have large windows and a living area with a sofa. Amenities include an LCD TV, a DVD player and a fridge. Some rooms feature a spa bath.

La Neige is a nonsmoking hotel, offering a concierge and ski equipment rentals. Guests can tour the surrounding nature with the hotel’s rental bicycles, or go hiking or skiing.

French food is served at the hotel’s restaurant, while drinks can be enjoyed at the bar and the terrace. Room service is available.

The hotel provides a free shuttle service to/from JR Hakuba Station, Happo Bus Terminal and the Happo-One Gondola. It is a 5-minute drive from the Hakuba Jump Arena. Guests can contact the hotel in advance to arrange a shuttle bus or a taxi from Narita Airport at an additional charge.

This is our guests' favorite part of Hakuba, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Hotel La Neige Higashi-kan has been welcoming guests since Sep 14, 2011

Property Highlights

Located in the best-rated area in Hakuba, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info


Free private parking available at the hotel



Select dates to see this property's availability and prices

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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi, I am planning to reserve a special trip to my husband on 13-14th because is his birthday. I would like to now if you have some special service for help me enhance his special day and how much would be added into the plan? Maybe cake + birthday decoration in the room? Thanks!
    Thank you very much for your inquiry. We can serve you only our kitchen made birthday cake and put birthday message on the plate. We look forward to seeing you. Best regards, Masa Fujinawa La Neige Higashikan
    Answered on October 21, 2020
  • Can I book this cottage if I have 2 adults & 3 kids aged 12, 10 & 8.
    Thank you for your inquiry. Yes, you can stay with 5 people but we charge the additional fee for extra bed at check-in. The price depends on the date.
    Answered on October 4, 2022
  • How often does the ski shuttle bus stop by the property?
    There are several shuttle bus for each ski resort in Hakuba just in front of our hotel. They are almost every 1 hour.
    Answered on August 20, 2021
  • Hi,i just want to know if you have a room with a private onsen inside it?
    We are afraid that we do not have a room with onsen.
    Answered on August 20, 2021
Hotel area info *
1 Restaurant On Site


    Food: European

Amenities of Hotel La Neige Higashi-kan
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe or closet
  • Alarm clock
  • View
  • Balcony
  • Terrace
  • Garden
  • Electric kettle
  • Refrigerator
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski rental on site
  • Ski school Additional charge
  • Ski storage
  • Cycling
  • Hiking
  • Canoeing Additional charge
  • Skiing
  • Fishing Additional charge
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Video
  • CD player
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Bar
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • Baggage storage
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Hot tub/Jacuzzi
  • Massage Additional charge
Languages Spoken
  • English
  • Japanese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Hotel La Neige Higashi-kan takes special requests – add in the next step!


3:00 PM - 11:00 PM


7:30 AM - 11:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Mastercard Visa NICOS Diners Club Hotel La Neige Higashi-kan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

To use the hotel's free shuttle, call upon arrival at JR Hakuba Station or Happo Bus Terminal.

Guests can contact the hotel in advance to arrange a shuttle bus or a taxi from Narita Airport at an additional charge.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Hotel La Neige Higashi-kan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel La Neige Higashi-kan

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel La Neige Higashi-kan on this page.

  • The prices at Hotel La Neige Higashi-kan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Hotel La Neige Higashi-kan by:

    • Car 2h

  • Guests staying at Hotel La Neige Higashi-kan can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • American

  • Hotel La Neige Higashi-kan offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Fishing
    • Canoeing
    • Neck massage
    • Back massage
    • Full-body massage
    • Head massage
    • Foot massage
    • Hand massage

  • Hotel La Neige Higashi-kan has 1 restaurant:

    • Restaurant

  • Room options at Hotel La Neige Higashi-kan include:

    • Twin/Double
    • Vacation Home
    • Twin
    • Bungalow

  • Hotel La Neige Higashi-kan is 2 miles from the center of Hakuba.

  • Check-in at Hotel La Neige Higashi-kan is from 3:00 PM, and check-out is until 11:00 AM.