Hotel Marroad Hakone offers relaxing indoor/outdoor hot-spring baths and a sauna room. Guests can use free Wi-Fi at the public area. A free shuttle is available from Gora Station, which is a 5-minute drive away. The air-conditioned rooms feature a flat-screen TV, a fridge and an electric kettle with green tea bags. Japanese Yukata robes and toothbrush sets are provided for all guests. Each comes with an private bathroom, and a humidifier can be borrowed for in-room use (subject to availability). Local souvenirs can be purchased at the gift shop and relaxing massages can be requested for an extra cost. Free parking is available on site. Voyageur serves a French cuisine, while drinks are available at the lounge bar. At the Tea Lounge, guests can lounge at the terrace while enjoying drinks. Hakone Marroad Hotel is a 10-minute drive from Pola Museum of Art and a 5-minute drive from Gora Park. Lake Ashinoko is a 15-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
3 futon beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
and
2 futon beds
2 twin beds
and
1 sofa bed
and
1 futon bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.4
Location
7.6
Free Wifi
7.5
Low score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Ron
    United States of America United States of America
    Large comfortable room with Western-style beds and a separate tatami room, nice balcony, Japanese breakfast.
  • Zheyu
    United States of America United States of America
    The food was excellent!! The waitresses were very friendly and tried hard to introduce me all their dishes and ingredients despite the language barrier. The room we booked was very clean and new. The onsen experience was also very pleasant....
  • Jacob
    United States of America United States of America
    The location was a great base to explore Hakone and the surrounding area from Gora. Definitely recommended. The amenities and the services were also excellent. In particular the attention to detail of the staff as well as the multi-course meal...

Hotel area info

Restaurants
1 Restaurant On Site

  • voyageur
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Hotel Marroad Hakone

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Breakfast
Outdoors
  • Terrace
Food & Drink
  • Restaurant
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Vending machine (drinks)
    • 24-hour front desk
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Elevator
    • Family rooms
    • Non-smoking rooms
    Spa
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Sauna
    Languages Spoken
    • Japanese

    House rules

    Hotel Marroad Hakone takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 6:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Curfew

    The entrance to the property is closed between 6:00 PM and 12:00 AM

    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Hotel Marroad Hakone accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation.

    Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given.

    Please note that the hotel cannot accommodate special dietary requests such as food allergies.

    Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

    Please inform Hotel Marroad Hakone of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Hotel Marroad Hakone

    • Hotel Marroad Hakone has 1 restaurant:

      • voyageur

    • Hotel Marroad Hakone is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Hotel Marroad Hakone is from 3:00 PM, and check-out is until 11:00 AM.

    • Room options at Hotel Marroad Hakone include:

      • Family
      • Twin
      • Quad

    • Yes, Hotel Marroad Hakone is popular with guests booking family stays.

    • Hotel Marroad Hakone offers the following activities/services (charges may apply):

      • Sauna
      • Massage
      • Hot spring bath
      • Open-air bath
      • Public Bath

    • The prices at Hotel Marroad Hakone may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.