The rooms are very beautifully decorated in a traditional Japanese style. The food arrangements are absolutely outstanding and the onsen is very relaxing. Especially having a private onsen was amazing.

Steven Netherlands

Food was fantastic and filling, no need for lunch as breakfast will last you till dinner which is even more filling. Great place to relax, recharge, get a inroom massage is recommended, onsen experience, we had our own inroom onsen as well, looking out to the private garden. Great service, our host Natalie was multilingual so made the experience even easier for us.

Jm Australia

No better way to get a deep bath into Japanese culture. Lovely staff, well organised transport, great food, warm Onsen and relax!

Niccolo Austria

Exceptional service, exceptional food, super family friendly (crib, baby seat, baby food all provided)

Erin Germany

A gorgeous property with beautiful gardens. Very peaceful and calm. Meals (dinner and breakfast) were excellent. Kaiseki dinner was superb. Highly recommended, especially with snow crab and Noto beef. Very spacious and comfortable family room with indoor and outdoor onsen. Love the toiletries, smell great! Loved the massage chair in room, daily afternoon sweet and tea, tea ceremony in the tea room, very attentive and gracious English speaking staff. Free shuttle bus to nearby attractions. Kutani Museum and shops were great. Will come back again.

Dawn Singapore

The room was immaculate: clean and spacious, with its own private hot spring bath. The beds were very comfortable, and the communal onsen was very good. The kaiseki dinner we had in our room was excellent and the service impeccable.

David United Kingdom

The room was beautiful and traditional, the staff were exceptionally friendly, the Kaiseki meal was exquisite and one of the best meals we had all trip. An all round amazing stay and a truly amazing onsen, would recommend to all!

Daniel United Kingdom

This stay was OUTSTANDING and so much more than I expected. We had a traditional tatami room with its own private onsen outside that overlooked a gorgeous garden; honestly a slice of heaven. That in itself would be enough but no, the service and the staff were just beyond exceptional in ryokan. Breakfast & Dinners were served within our room (by room it was more like the size of a small house to be honest). And each meal was a traditional coursed menu and OUTSTANDING. Fresh and authentic. We had an amazing host named Natalie look after us - and she went above and beyond to ensure our stay was perfect; and it truly was. The owner of the ryokan even came around to each room to welcome guests and every single person working was just so kind and helpful. My partner and I will always look back on this stay as the most phenomenal experience, a once in a lifetime and highly recommended if you’re looking for the true onsen & ryokan experience for a quiet getaway. Heaven.

Bianca Australia

Exceptional hospitality, cleanliness, attention to detail, and especially food

Hoang Australia

Very accomodating staffs and services from station pickup to staffs waving their goodbye on our way out. Our host though not fluent in English was very hospitable and allowed us to use translator for easy communication. We really enjoyed the Kaiseki cuisine (hands down to the chef) and the private onsen in our room, very very relaxing! Would recommend to buy their Yuzu juice from the shop, it was served in our dinner and we really liked it.

Nicole Australia