A very comfortable lounge with fire place that makes me feel relaxed

Clemence Hong Kong

Convenient location; onsen facilities; helpful staff; very clean accommodation.

Chun Malaysia

it’s nice place to spend Christmas in Japan. the in-house onsen pools are marvelous. food is aplenty at dinner and breakfast. maybe 2 nights should be good enough for the food indulgence

Han Singapore

I stayed with this hotel on full-board services. The breakfast and dinner are very good and too much for me. The dishes are mainly selected from local farm products. The vegetables and local beef are very good. So don't expect too much on sashimi or sushi. The staff is very helpful and provide details of instruction to get to the town, and a discount voucher to hire ski gear. When we checked out, the heavy snow (more than half feet) covered my rental car. The staff initially helped my boy sweep off the snow. The hotel is about 2 minute drive to the ropeway for skiing or visiting the Zao Ice Monster. There have two types of onsen in this hotel for 24 hours.

Man Australia

I loved the kindness of the staff, the room and the breakfast. Women at the front desk are absolutely lovely. The onsen was great, only the indoor onsen was working, though. They also have a sulphur water onsen with an open window to colorful trees.

Eugenia Mexico

It was our second time in this wonderful hotel. the staff and the food are excellent.

Adriana Spain

The hotel stay was very pleasant and comfortable. The staff was very polite and helpful, the location was very convenient for getting around and many activities. If we travel there again, we would definitely love to stay at this hotel again!

Temperance Japan

The breakfast and dinner meals are perfect! Absolutely delicious food and service! The hotel management and the restaurant staff are very caring and attentive, we felt so welcomed and comfortable! The indoor natural hot spring is very cozy, a perfect place to relax. This is a great option if you're planning to stay in Zao!

Claforet Spain

Logo que vi o hotel na rua, pensei que tivesse feito uma escolha ruim, mas foi uma grata surpresa em Yamagata. Se voltarmos, ficaremos lá sem nenhuma dúvida. O hotel é antigo, mas muito bem cuidado. O quarto de tatame é espaçoso e é uma experiência muito legal dormir no futon. A localização é boa, fica em frente ao Monte Zao e o hotel fornece transporte até a estação. O café da manhã foi com horário marcado e tivemos mais uma experiência muito bacana ao tomarmos um café da manhã japonês tradicional. As recepcionistas, embora não falem um bom inglês, foram super atenciosas em todas as nossas solicitações. Os onsens são uma atração à parte, eu nem sabia que gostava tanto de banho em águas termais. No geral, foi uma hospedagem muito satisfatória.

Vanessa Brazil

The location and bus access was extremely convenient and one of the primary reasons in choosing the place. The hotel also offers their own shuttle service to get you around faster if your in a pinch.

Lorenzo Japan