Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing during the winter season on site. The area is popular for skiing and cycling.

Guests at NASPA New Otani Hotel stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities.

The hotel is 1.2 miles from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented.

Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property.

Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

We speak your language!

NASPA New Otani Hotel has been welcoming Booking.com guests since 4 Jul 2011.

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Top location: Highly rated by recent guests (8.5)

Breakfast info


Free private parking available at the hotel


Open-air bath, ​Public Bath, ​Hot spring bath

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When would you like to stay at NASPA New Otani Hotel?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Room type Price
Max adults: 2. Max children: 1
Western Suite
  • 2 single beds
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Max adults: 5. Max children: 2
Japanese Suite
  • 5 futon beds
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Max adults: 5
Family Room with Tatami Area
  • 2 single beds and
  • 3 futon beds
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Max adults: 9
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Max adults: 6
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Max adults: 3
Superior Twin Room
  • 2 single beds
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Max adults: 5
Superior Fourth
  • 4 single beds
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Max adults: 3
Junior Suite
  • 2 single beds and
  • 1 sofa bed
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4 reasons to choose NASPA New Otani Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About NASPA New Otani Hotel

Welcoming Booking.com guests since 4 Jul 2011

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Do u have pick up from shinkansen station? And which station do i stop? I come from tokyo

    The nearest station from hotel is Echigo-Yuzawa Station. Shuttle bus service from the West Exit of Echigo Yuzawa Station to NASPA New Otani hotel is available.

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    Answered on 22 January 2020
  • do you provide transport to JR Echigo yuzawa Station or to Gala snow resort?

    We have free shuttle bus between Echigo-Yuzawa station and our hotel available.

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    Answered on 7 February 2020
  • Is it possible to use the swimming pool?

    You are able to use swimming pool. Please kindly refer to our home page to check more details such as time or prices.

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    Asked about: Superior Fourth • Answered on 27 July 2021
Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Gala Yuzawa Snow Resort
    1.7 miles
  • Iwappara Ski Resort
    1.9 miles
  • Ishiuchi Maruyama Ski Resort
    3.6 miles
  • Maiko Snow Resort
    3.8 miles
  • Kagura Ski Resort
    6.5 miles
  • Joetsu Kokusai Ski Resort
    7.3 miles
  • Tanigawadake
    8.2 miles
  • Naeba Ski Resort
    9.5 miles
Public transport
  • Train Echigo-Yuzawa Station
    0.6 miles
Are you missing any information about this area?
3 restaurants on site

    O Dining Buffet restaurant

    Open for: Breakfast, Dinner

    FONTANA Continental restaurant

    Open for: Dinner

    Senbazuru Japanese restaurant

    Open for: Dinner

Facilities of NASPA New Otani Hotel
  • BBQ facilities Additional charge
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school Additional charge
  • Ski storage
  • Temporary art galleries
  • Tennis equipment Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Karaoke
  • Table tennis Additional charge
  • Games room
  • Skiing
  • Tennis court Off-site Additional charge
Food & Drink
  • Coffee house on site
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
Reception services
  • Lockers
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
  • Shuttle service
  • Vending machine (drinks)
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Additional charge
  • Open all year
  • Pool/beach towels
  • Heated pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Pool/beach towels
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
  • Fitness centre Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese
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Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules NASPA New Otani Hotel takes special requests - add in the next step!


15:00 - 23:30


00:30 - 10:00


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 4 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in


Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express NASPA New Otani Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about NASPA New Otani Hotel

  • Room options at NASPA New Otani Hotel include:

    • Suite
    • Family
    • Twin
    • Quadruple
    • Triple

  • NASPA New Otani Hotel has 3 restaurants:

    • FONTANA Continental restaurant
    • O Dining Buffet restaurant
    • Senbazuru Japanese restaurant

  • The prices at NASPA New Otani Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • NASPA New Otani Hotel is 1,000 yards from the centre of Yuzawa.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at NASPA New Otani Hotel on this page.

  • Guests staying at NASPA New Otani Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • NASPA New Otani Hotel offers the following activities / services (charges may apply):

    • Indoor pool
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Table tennis
    • Tennis court
    • Karaoke
    • Temporary art galleries
    • Spa facilities
    • Open-air bath
    • Tennis equipment
    • Fitness/spa locker rooms
    • Fitness
    • Public Bath
    • Spa lounge/relaxation area
    • Hot spring bath
    • Steam room
    • Indoor pool (all year)

  • The following parking options are available to guests staying at NASPA New Otani Hotel (subject to availability):

    • Parking on site
    • Private parking
    • Parking
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Yes, NASPA New Otani Hotel is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at NASPA New Otani Hotel is from 15:00, and check-out is until 10:00.