NASPA New Otani

949-6101 Niigata, Yuzawa, Yuzawa 2117-9 , Japan – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very good
284 reviews

staff is very nice the room is big fit to 5 people

Promporn Thailand

Very clean, good location and Great place for kids to spend time in play area.

Nadda Australia

incredible location. walk out into ski garden and ski lifts are right there.

John Australia

The view from my room was breathtaking, room very spacious and elegant, even though a bit old interior.

Magda Japan

perfect location with a 5 minute shuttle but from Shinkansen. true ski in ski out with direct access to the slopes. Very convenient with everything you need on the site.

Maria Sweden

The hotel had a shuttlebus from the station. That was great because we had a skibag with us. Next time we will send the skis one day before we arrive. The hotel is big, it has a shop, onsen. We tried the private bath, it was great with western style. Yamamoto has a desk at the hotel so you can easy leave your ski bag and send it to your home. The will help you to fill in the forms.

Maria Japan

This is the third time I have stayed here and every time I am very happy. This time my husband required medical attention and the staff went over and beyond to provide excellent service and care. Whenever I am in this area I will continue to stay at this hotel.

Sarah Japan

This place exceeded my expectations. The room was one of the best I've ever stayed in and the hotel is just chock full of fantastic extras to discover. I came alone but plan on coming back with my family. Highly recommend. Great value for the price.

Brent Canada

The tatami room was lovely, tea and cake by the Christmas tree in the lobby, delicious local and western food, right on the slopes with a shuttle to the station.

Stef Netherlands

The breakfast was good. You can make Easy salad, Breakfast is including 3 types of fresh fruits, Japanese and western food. I’m vegetarian, but I hade choice. Rooms are nice, clean. Bring Face cotton With you. They don’t have it at all.

Fiti Japan
8.4
Very good
284 reviews
  • What guests loved the most:
  • “staff is very nice the room is big fit to 5 people”
    Promporn Promporn Thailand Thailand
  • “Very clean, good location and Great place for kids to spend time in play area.”
    Nadda Nadda Australia Australia
  • “incredible location. walk out into ski garden and ski lifts are right there.”
    John John Australia Australia
  • “The view from my room was breathtaking, room very spacious and elegant, even though a bit old interior.”
    Magda Magda Japan Japan
  • “perfect location with a 5 minute shuttle but from Shinkansen. true ski in ski out with direct access to the slopes. Very convenient with everything you need on the site.”
    Maria Maria Sweden Sweden
  • “The hotel had a shuttlebus from the station. That was great because we had a skibag with us. Next time we will send the skis one day before we arrive. The hotel is big, it has a shop, onsen.”
    Maria Maria Japan Japan
  • “This is the third time I have stayed here and every time I am very happy. This time my husband required medical attention and the staff went over and beyond to provide excellent service and care.”
    Sarah Sarah Japan Japan
  • “This place exceeded my expectations. The room was one of the best I've ever stayed in and the hotel is just chock full of fantastic extras to discover.”
    Brent Brent Canada Canada
  • “The tatami room was lovely, tea and cake by the Christmas tree in the lobby, delicious local and western food, right on the slopes with a shuttle to the station.”
    Stef Stef Netherlands Netherlands
  • “The breakfast was good. You can make Easy salad, Breakfast is including 3 types of fresh fruits, Japanese and western food. I’m vegetarian, but I hade choice. Rooms are nice, clean.”
    Fiti Fiti Japan Japan

Categories:

  • Staff8.9
  • Facilities8.7
  • Cleanliness 9.1
  • Comfort 9.0
  • Value for money8.3
  • Location8.6
  • Free WiFi8.5
High score for Yuzawa
8.4
Very good
284 reviews
Categories:
Staff
8.9
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.3
Location
8.6
Free WiFi
8.5
High score for Yuzawa
Filters

Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing during the winter season on site. The area is popular for skiing and cycling.

Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities.

The hotel is 1.2 miles from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented.

Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property.

Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

NASPA New Otani has been welcoming Booking.com guests since 4 Jul 2011.

Show me more
Most popular facilities
Indoor swimming pool
Free parking
Non-smoking rooms
Skiing
Family rooms
Free WiFi
Fitness centre
Restaurant
Bar

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath

Saved to 1286 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 single beds
5 futon beds
2 single beds
and
3 futon beds
9 futon beds
6 futon beds
2 single beds
4 single beds
2 single beds
and
1 sofa bed
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Guest reviews
Categories:
Staff
8.9
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.3
Location
8.6
Free WiFi
8.5
High score for Yuzawa
Select topics to read reviews:

See what guests loved the most:

  • Promporn
    ThailandThailand
    “staff is very nice the room is big fit to 5 people”
  • Nadda
    AustraliaAustralia
    “Very clean, good location and Great place for kids to spend time in play area.”
  • John
    AustraliaAustralia
    “incredible location. walk out into ski garden and ski lifts are right there.”
  • Magda
    JapanJapan
    “The view from my room was breathtaking, room very spacious and elegant, even though a bit old interior.”
  • Maria
    SwedenSweden
    “perfect location with a 5 minute shuttle but from Shinkansen. true ski in ski out with direct access to the slopes. Very convenient with everything you need on the site.”
  • Maria
    JapanJapan
    “The hotel had a shuttlebus from the station. That was great because we had a skibag with us. Next time we will send the skis one day before we arrive. The hotel is big, it has a shop, onsen. We tried the private bath, it was great with western...”
  • Sarah
    JapanJapan
    “This is the third time I have stayed here and every time I am very happy. This time my husband required medical attention and the staff went over and beyond to provide excellent service and care. Whenever I am in this area I will continue to stay...”
  • Brent
    CanadaCanada
    “This place exceeded my expectations. The room was one of the best I've ever stayed in and the hotel is just chock full of fantastic extras to discover. I came alone but plan on coming back with my family. Highly recommend. Great value for the price.”
  • Stef
    NetherlandsNetherlands
    “The tatami room was lovely, tea and cake by the Christmas tree in the lobby, delicious local and western food, right on the slopes with a shuttle to the station.”
  • Fiti
    JapanJapan
    “The breakfast was good. You can make Easy salad, Breakfast is including 3 types of fresh fruits, Japanese and western food. I’m vegetarian, but I hade choice. Rooms are nice, clean. Bring Face cotton With you. They don’t have it at all.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do u have pick up from shinkansen station? And which station do i stop? I come from tokyo
    The nearest station from hotel is Echigo-Yuzawa Station. Shuttle bus service from the West Exit of Echigo Yuzawa Station to NASPA New Otani hotel is available.
    Answered on 22 January 2020
  • do you provide transport to JR Echigo yuzawa Station or to Gala snow resort?
    We have free shuttle bus between Echigo-Yuzawa station and our hotel available.
    Answered on 7 February 2020
  • Is it possible to use the swimming pool?
    You are able to use swimming pool. Please kindly refer to our home page to check more details such as time or prices.
    Answered on 27 July 2021
  • Hi,it is the pool available?
    For staying guests, the pool & fitness is available at 1,200 JPY for 1 time per adult and 900 JPY for 1 time per child.* *The above rate is as of March 4th, 2022. The rate of the pool & fitness may be changed.
    Answered on 4 March 2022
Hotel surroundings *
Restaurants
3 restaurants on site
  • O Dining Buffet restaurant
    • Open for
      Breakfast • Dinner
  • FONTANA Continental restaurant
    • Open for
      Dinner
  • Senbazuru Japanese restaurant
    • Open for
      Dinner
Facilities of NASPA New Otani
Great facilities! Review score, 8.7
Most popular facilities
Indoor swimming pool
Free parking
Non-smoking rooms
Skiing
Family rooms
Free WiFi
Fitness centre
Restaurant
Bar
Outdoors
  • BBQ facilities
    Additional charge
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Karaoke
  • Table tennis
    Additional charge
  • Games room
  • Skiing
  • Tennis court
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Additional charge
  • Open all year
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
  • Fitness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

NASPA New Otani takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 00:30 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 4 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash NASPA New Otani accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about NASPA New Otani

  • NASPA New Otani is 1,000 yards from the centre of Yuzawa.

  • Yes, NASPA New Otani is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at NASPA New Otani on this page.

  • The prices at NASPA New Otani may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at NASPA New Otani include:

    • Suite
    • Family
    • Twin
    • Quadruple
    • Triple

  • Check-in at NASPA New Otani is from 15:00, and check-out is until 10:00.

  • NASPA New Otani offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Table tennis
    • Tennis court
    • Karaoke
    • Temporary art galleries
    • Spa facilities
    • Swimming Pool
    • Tennis equipment
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Open-air bath
    • Steam room
    • Hot spring bath
    • Fitness
    • Public Bath

  • NASPA New Otani has 3 restaurants:

    • Senbazuru Japanese restaurant
    • O Dining Buffet restaurant
    • FONTANA Continental restaurant