Get the celebrity treatment with world-class service at Hotel New Grand

Situated right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambience and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Minibar and an electric kettle are also provided. The en suite bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the aesthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colourful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.5
High score for Yokohama
Select topics to read reviews:

See what guests loved the most:

  • Roy
    Germany Germany
    The room was very nice, neat, clean and comfortable. The staffs were extremely friendly and helpful, always willing to serve you with a big smile on their face. I had a great experience. Highly recommended…
  • Claire
    Australia Australia
    Beautiful room with great views of the harbour. This hotel has a great bar, magnificent restaurant and lovely facilities. The beds were very comfortable and we loved our stay.
  • Yuko
    Japan Japan
    Location is excellent and staff and facility are as well.

Hotel surroundings

Restaurants
6 restaurants on site

  • パノラミックレストラン ル・ノルマンディ
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • イル・ジャルディーノ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • ザ・カフェ
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • ラ・テラス
    • Cuisine
      British
    • Open for
      High tea
  • シーガーディアンII
    • Open for
      Cocktail hour
    • Ambiance
      Traditional • Romantic
  • 熊魚菴 たん熊北店
    • Cuisine
      Japanese
    • Open for
      Lunch
    • Ambiance
      Traditional

Facilities of Hotel New Grand
Great facilities! Review score, 8.9

Most popular facilities
  • Non-smoking rooms
  • Private parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
Languages spoken
  • English
  • Japanese

House rules
Hotel New Grand takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print
Need-to-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel New Grand

  • Room options at Hotel New Grand include:

    • Double
    • Triple
    • Twin
    • Suite
    • Single

  • Hotel New Grand offers the following activities / services (charges may apply):

    • Massage
    • Facial treatments
    • Beauty Services
    • Body treatments

  • Yes, Hotel New Grand is popular with guests booking family stays.

  • Hotel New Grand has 6 restaurants:

    • イル・ジャルディーノ
    • パノラミックレストラン ル・ノルマンディ
    • 熊魚菴 たん熊北店
    • ラ・テラス
    • ザ・カフェ
    • シーガーディアンII

  • The prices at Hotel New Grand may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel New Grand is from 15:00, and check-out is until 11:00.

  • Hotel New Grand is 0.7 miles from the centre of Yokohama. All distances are measured in straight lines. Actual travel distances may vary.