Hotel New Tsuruta
874-0920 Oita, Beppu, Kitahama 1-14-15, Japan – Great location - show map
The hotel is not far from Beppu station. it is near the sea. We can see the sea from our room. I love japanese style room and the futons. The reception staff can speak English well. The staff came to turn down our futons around 6 pm. The onsen is really great. the breakfast is superb. The staff allowed us to leave the luggages before check-in and after check-out so that we could go to Yufuin and Jigoku tour.
ThailandNice traditional hotel room, great hospitality, good hotel location
IndonesiaTraditional room with great hospitality from all staff, good hotel location near bus stop, Tokiwa and Youme town
IndonesiaThe staffs are extremely nice. We put our kid shoes on the top of our car to dry them Mi, but it rained suddenly. And the staffs helped to put the shoes into a plastic bag to protect it.
JapanWe booked a tatami room that can accommodate max 4 ppl. When we checked in the, the table was set. The room was wide and clean. Bathroom had bidet and showers. Theres a tv, water boiler, fridge and yukata for you to wear to the onsen. Onsen was nice. Staff was super nice. We brought wine but didn’t have opener and they lend us one super quick. Location is really good, near kitahama, beppu eki and a lot of eateries.
JapanThe location was great. The breakfast included some western style breakfast items such as scrambled eggs and sausages and at least 10 Japanese style side dishes like homemade tofu. The stuff was very nice and professional.
United States of AmericaLocation is perfect very near Bus center and train station. Very kind staffs. I can leave my luggages before check-in and after check-out. The spa is wonderful. The water is great. Your skin becomes shiny!!! You can even see seashore through the window during enjoying spa. Breakfast is not luxurious, but good and tasty.
South KoreaHuge room ( Japanese style) - during the whole trip in Japan we never had such spacious room- looked like it could fit 10 people easily. Overall nice Ryokan experience but without having to stay in actual Ryokan . Facilities could look dated to some people, but cant complain for the money. Public onsen is included in the price- thats a nice add-on for so little money you oay for the room.
LithuaniaA 5-8 minute walk directly down from the station. Good location. The public baths were the perfect temperature!
United KingdomVery good value for the price. The breakfast was awesome.
Japan
- What guests loved the most:
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Sawanya
Thailand
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Hedyanti
Indonesia
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Hedyanti
Indonesia
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Ha
Japan
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Andy
Japan
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Akiyo
United States of America
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Jin
South Korea
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Vilius
Lithuania
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Elliott
United Kingdom
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Kuniko
Japan
Categories:
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Offering sweeping ocean views from its hot spring baths on the top floor, Hotel New Tsuruta offers massage treatments, karaoke facilities and Japanese-style and Western rooms. Free Wi-Fi is provided at the lobby and all rooms, and concierge services are available.
The New Tsuruta Hotel is only a few steps from the downtown area, and an 8-minute walk from JR Beppu Train Station. The Umitamago Aquarium is around a 10-minute drive, and the hot springs of Jigoku Meguri a 15-minute drive.
Guests at Tsuruta New Hotel can unwind in a soothing indoor or outdoor public hot spring bath, or relax with a massage in the massage parlor or in their room. The concierge can recommend sightseeing spots. Other facilities include a 24-hour reception, a shop and drinks vending machines.
Rooms feature a tatami (woven-straw) floor and traditional futon bedding, or carpeting on the floor with beds. Some are fitted with an attached bathroom, a fridge and air conditioning. Yukata robes and toiletries are provided.
The New Tsuruta caters either a buffet breakfast or a set breakfast meal. For dinner it serves a kaiseki traditional multi-course meal, featuring seasonal dishes. All meals are served at the dining room.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
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- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
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- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
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- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
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- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
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- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
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- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
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- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
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- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Most popular amenities
Property Highlights
Top Location: Highly rated by recent guests (8.6)
Breakfast Info
Buffet
Open-air bath, Public Bath, Hot spring bath
Select topics to read reviews:
See what guests loved the most:
- Sawanya
Thailand“The hotel is not far from Beppu station. it is near the sea. We can see the sea from our room. I love japanese style room and the futons. The reception staff can speak English well. The staff came to turn down our futons around 6 pm. The onsen is...” 
Hedyanti
Indonesia“Nice traditional hotel room, great hospitality, good hotel location”- HedyantiIndonesia“Traditional room with great hospitality from all staff, good hotel location near bus stop, Tokiwa and Youme town”
- Ha
Japan“The staffs are extremely nice. We put our kid shoes on the top of our car to dry them Mi, but it rained suddenly. And the staffs helped to put the shoes into a plastic bag to protect it.” 
AndyJapan“We booked a tatami room that can accommodate max 4 ppl. When we checked in the, the table was set. The room was wide and clean. Bathroom had bidet and showers. Theres a tv, water boiler, fridge and yukata for you to wear to the onsen. Onsen was...”- Akiyo
United States of America“The location was great. The breakfast included some western style breakfast items such as scrambled eggs and sausages and at least 10 Japanese style side dishes like homemade tofu. The stuff was very nice and professional.” 
Jin
South Korea“Location is perfect very near Bus center and train station. Very kind staffs. I can leave my luggages before check-in and after check-out. The spa is wonderful. The water is great. Your skin becomes shiny!!! You can even see seashore through the...”
Vilius
Lithuania“Huge room ( Japanese style) - during the whole trip in Japan we never had such spacious room- looked like it could fit 10 people easily. Overall nice Ryokan experience but without having to stay in actual Ryokan . Facilities could look dated to...”
Elliott
United Kingdom“A 5-8 minute walk directly down from the station. Good location. The public baths were the perfect temperature!”
KunikoJapan“Very good value for the price. The breakfast was awesome.”
- What time are the communal baths available?Public hot springs open from 3pm to 2am From 5am to 10am. However, business hours may change due to maintenance.Answered on September 15, 2019
- Are guests with tattoos allowed in the onsen?At present, customers who have tattoos are not allowed to bathe in public baths.Answered on April 6, 2020
- Do you cater for any allergy or food preferences?Breakfast is a buffet, so please choose your favorite food at your own risk. (Basic allergies are displayed, but the kitchen is not separated)Answered on September 15, 2019
Managed by yuka tsuruta, junko tsuruta
Company info
Property info
Neighborhood info
Languages Spoken
English,Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Hotel New Tsuruta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.
Pets
Pets are not allowed.
FAQs about Hotel New Tsuruta
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Yes, Hotel New Tsuruta is popular with guests booking family stays.
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Hotel New Tsuruta is 2 miles from the center of Beppu.
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Hotel New Tsuruta offers the following activities/services (charges may apply):
- Sauna
- Massage
- Open-air bath
- Hot spring bath
- Public Bath
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Check-in at Hotel New Tsuruta is from 3:00 PM, and check-out is until 10:00 AM.
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The prices at Hotel New Tsuruta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Hotel New Tsuruta include:
- Twin
- Family
- Quad
- Suite
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Guests staying at Hotel New Tsuruta can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Buffet
