Offering sweeping ocean views from its hot spring baths on the top floor, Hotel New Tsuruta offers massage treatments and Japanese-style and Western rooms. Free Wi-Fi is provided at the lobby and all rooms. The New Tsuruta Hotel is only a few steps from the downtown area, and an 8-minute walk from JR Beppu Train Station. The Umitamago Aquarium is around a 10-minute drive, and the hot springs of Jigoku Meguri a 15-minute drive. Guests at Tsuruta New Hotel can unwind in a soothing indoor or outdoor public hot spring bath, or relax with a massage in the massage parlor or in their room. The concierge can recommend sightseeing spots. Other facilities include a 24-hour reception, a shop and drinks vending machines. Rooms feature a tatami (woven-straw) floor and traditional futon bedding, or carpeting on the floor with beds. Some are fitted with an attached bathroom, a fridge and air conditioning. Yukata robes and toiletries are provided. The New Tsuruta caters either a buffet breakfast or a set breakfast meal. For dinner it serves a kaiseki traditional multi-course meal, featuring seasonal dishes. All meals are served at the dining room.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
7.7
Cleanliness
8.1
Comfort
8.1
Value for money
8.7
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Dima
    Japan Japan
    The location was excellent and the staff were very nice and you could clearly see they care about the customers and their opinions
  • Eng
    Malaysia Malaysia
    Location is good with decent free carparks available, and many eateries within walking distance. Onsen is good. Our tatami room sleeps 5 comfortably. Breakfast has good selection of local delicacies.
  • Akiko
    United States of America United States of America
    The public bath was very clean and comfortable. I was able to look down Beppu Bay and it was beautiful in the morning and evening. Their breakfast was exceptionally good! There were a plenty of selections and I ate more than I should've! All...

Managed by yuka tsuruta, junko tsuruta

Company review score: 9.3Based on 726 reviews from 1 property
1 managed property

Company info

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience

Property info

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience. 【IMPORTANT】 Pre-settlement is necessary for reservations of more than 10 people. Please contact us with credit card information that can be settled within 3 days after reservation. If credit card information does not arrive after 3 days after reservation, reservation may be invalid. In addition, we can not make a reservation for the purpose of reselling or transferring the right of the reserved room. A penalty fee may be raised if such an act is discovered.

Neighborhood info

The HotelNew Tsururta is located in the center city , and excellent transportation access . It is a 10-minute walk from the hotel to Beppu Station . From the hotel , to the bus stop of the Express Bus of Fukuoka , it is a 3-minute walk . A typical spa architecture cultural heritage is " Takegawara hot spring " of Beppu is a 3-minute walk from the hotel . There is a restaurant street adjacent to the hotel . SUSHI and YAKINIKU , RAMEN noodles , REIMEN noodles , Such as a bar or tavern , you can enjoy a variety of dishes 【Tourism website, as our recommendation】 If your plan in Japan is not decided yet, we strongly recommend using the “Huber. TOMODACHI GUIDE". By this Huber. TOMODACHI GUIDE, they help you organize the best plans including the places only locals know for free. If you pay, the guides can show you around these places too, so feel free to start talking to local guides through this!! Please make most of following discount code. 「GDTUz6Df」

Languages Spoken

English,Japanese

Area info

Amenities of Hotel New Tsuruta

Most popular amenities
  • Non-smoking rooms
  • Family rooms
  • Free WiFi
Food & Drink
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Spa
  • Massage
    Additional charge
Languages Spoken
  • English
  • Japanese

House rules

Hotel New Tsuruta takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 7:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Mastercard Visa UnionPay credit card UC NICOS JCB American Express Cash is not accepted Hotel New Tsuruta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that the hotel will be undergoing construction for large bath and some of the exterior walls on the following dates/ times: from 1st April 2024 to 23rd June 2024/ 8:00-17:00. During this period, hot spring and parking lot are unavailable. Guests may experience some noises and smells. There will be no view as scaffolding will be erected and curtains placed on the window side for the only room: 【Exterior Wall Under Construction / No View】Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking. Workers may also pass outside the window.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

FAQs about Hotel New Tsuruta

  • Check-in at Hotel New Tsuruta is from 3:00 PM, and check-out is until 10:00 AM.

  • The prices at Hotel New Tsuruta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel New Tsuruta offers the following activities/services (charges may apply):

    • Massage

  • Guests staying at Hotel New Tsuruta can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Buffet

  • Hotel New Tsuruta is 2 miles from the center of Beppu. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel New Tsuruta include:

    • Twin
    • Family
    • Quad
    • Suite