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Offering sweeping ocean views from its hot spring baths on the top floor, Hotel New Tsuruta offers massage treatments, karaoke facilities and Japanese-style and Western rooms. Free Wi-Fi is provided at the lobby and all rooms, and concierge services are available.

The New Tsuruta Hotel is only a few steps from the downtown area, and an 8-minute walk from JR Beppu Train Station. The Umitamago Aquarium is around a 10-minute drive, and the hot springs of Jigoku Meguri a 15-minute drive.

Guests at Tsuruta New Hotel can unwind in a soothing indoor or outdoor public hot spring bath, or relax with a massage in the massage parlor or in their room. The concierge can recommend sightseeing spots. Other facilities include a 24-hour reception, a shop and drinks vending machines.

Rooms feature a tatami (woven-straw) floor and traditional futon bedding, or carpeting on the floor with beds. Some are fitted with an attached bathroom, a fridge and air conditioning. Yukata robes and toiletries are provided.

The New Tsuruta caters either a buffet breakfast or a set breakfast meal. For dinner it serves a kaiseki traditional multi-course meal, featuring seasonal dishes. All meals are served at the dining room.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Hotel New Tsuruta has been welcoming Booking.com guests since Sep 26, 2013

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What time are the communal baths available?
    Public hot springs open from 3pm to 2am From 5am to 10am. However, business hours may change due to maintenance.
    Answered on September 15, 2019
  • Are guests with tattoos allowed in the onsen?
    At present, customers who have tattoos are not allowed to bathe in public baths.
    Answered on April 6, 2020
  • Do you cater for any allergy or food preferences?
    Breakfast is a buffet, so please choose your favorite food at your own risk. (Basic allergies are displayed, but the kitchen is not separated)
    Answered on September 15, 2019

Managed by yuka tsuruta, junko tsuruta

Company review score: 9.1Based on 495 reviews from 1 property
1 managed property

Company info

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience

Property info

We are a long-established inn hotel of Beppu greet soon 100 years from its founding in 1917. Appearance is a hotel of Western-style, but the rooms at the inn style of Japanese-style , you can enjoy the feel free to accommodation experience. 【IMPORTANT】 Pre-settlement is necessary for reservations of more than 10 people. Please contact us with credit card information that can be settled within 3 days after reservation. If credit card information does not arrive after 3 days after reservation, reservation may be invalid. In addition, we can not make a reservation for the purpose of reselling or transferring the right of the reserved room. A penalty fee may be raised if such an act is discovered.

Neighborhood info

The HotelNew Tsururta is located in the center city , and excellent transportation access . It is a 10-minute walk from the hotel to Beppu Station . From the hotel , to the bus stop of the Express Bus of Fukuoka , it is a 3-minute walk . A typical spa architecture cultural heritage is " Takegawara hot spring " of Beppu is a 3-minute walk from the hotel . There is a restaurant street adjacent to the hotel . SUSHI and YAKINIKU , RAMEN noodles , REIMEN noodles , Such as a bar or tavern , you can enjoy a variety of dishes 【Tourism website, as our recommendation】 If your plan in Japan is not decided yet, we strongly recommend using the “Huber. TOMODACHI GUIDE". By this Huber. TOMODACHI GUIDE, they help you organize the best plans including the places only locals know for free. If you pay, the guides can show you around these places too, so feel free to start talking to local guides through this!! Please make most of following discount code. 「GDTUz6Df」

Languages Spoken

English,Japanese
Area info *
Amenities of Hotel New Tsuruta
Food & Drink
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Private check-in/out
  • Baggage storage
  • Fax/Photocopying Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules

Hotel New Tsuruta takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Visa UC NICOS American Express Hotel New Tsuruta accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hotel New Tsuruta

  • Yes, Hotel New Tsuruta is popular with guests booking family stays.

  • Hotel New Tsuruta is 2 miles from the center of Beppu.

  • Hotel New Tsuruta offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Open-air bath
    • Hot spring bath
    • Public Bath

  • Check-in at Hotel New Tsuruta is from 3:00 PM, and check-out is until 10:00 AM.

  • The prices at Hotel New Tsuruta may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel New Tsuruta include:

    • Twin
    • Family
    • Quad
    • Suite

  • Guests staying at Hotel New Tsuruta can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet