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Located right in front of Niseko Grand Hirafu Ski Resort, Hotel Niseko Alpen features hot-spring baths, a “ganbanyoku” stone sauna and an indoor pool. Rooms have a private bath and free WiFi access. Parking is free.

The heated rooms are decorated in light colours and include a small sofa and a TV. Each room comes with a fridge and an electric kettle with green tea. Slippers and a hairdryer are provided.

During the summer, the hotel offers a free shuttle from JR Kutchan Train Station, a 15-minute drive away. Kagami Lake and Lion Adventure are also a 15-minute drive, and Niseko golf course is a 30-minute drive away.

Between soaks in the indoor and outdoor hot-spring baths, you can sing karaoke or try acupuncture. Shiatsu massages and aromatherapy can also be ordered. Everything from sports gear to souvenirs can be found at the hotel’s shop.

Restaurant Slalom serves a buffet-style breakfast as well as lunch and dinner menu. Hirafu offers Japanese fare.

This is our guests' favourite part of Niseko, according to independent reviews.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Hotel Niseko Alpen has been welcoming guests since 4 Jan 2012.

Property highlights

Situated in the best rated area in Niseko, this hotel has an excellent location score of 9.4

Breakfast info

Asian, American, Buffet

Free private parking available at the hotel


Open-air bath, ​Public Bath, ​Hot spring bath


Select dates to see this property's availability and prices

Room type
2 single beds
1 sofa bed
4 single beds
2 single beds
2 sofa beds
3 single beds
2 single beds
4 single beds
2 single beds
1 sofa bed
2 futon beds
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is it possible to arrange shuttle/transport from and to CTS Sapporo Airport, and if so what is the price? We will not be renting a car as we do not want to drive in winter conditions with our young son. I look forward to your swift reply, as I would like to book as soon as possible! Thank you. Donovan Scott
    Dear Donovan Scott Hello! Thank you for your inquiry. There is a bus from Chitose airport to Hirafu Welcome center where the right next to Alpen Hotel. Please check those bus companies like below. White Liner Resort Liner (We are afraid but we can not attach bus companies URL at here) If you need a reservation , We kindly ask you to book by yourself. Please have a safe and nice trip to Niseko! Have a great day! Best Regards, KoangHoon KIM Hotel Niseko Alpen Room reservation desk
    Answered on 10 December 2019
  • Hi is the ski storage available for free ?
    Thank you for your message. Sorry, I do not understand what you mean by ski storage. Guests may use the hotel's ski lockers free of charge. Space to stand up ski boards is also available on the ski slopes. Best regards, Yurina /Hotel NIseko Alpen
    Answered on 5 December 2022
  • Hi,are kids welcome here?
    Could you please be a little more specific?
    Answered on 18 November 2022
  • Does this hotel allow children 9 and 11 years old?
    We accept children to stay at the hotel. Accommodation fees will be charged. Thank you.
    Answered on 3 December 2022
Hotel surroundings *
1 restaurant on site


Facilities of Hotel Niseko Alpen
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
  • Linen
  • Alarm clock
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Ski-to-door access
  • Ski storage Additional charge
  • Karaoke Additional charge
  • Skiing
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
  • Parking
  • Daily housekeeping
  • Vending machine (drinks)
  • Luggage storage
  • Fax/photocopying Additional charge
  • Laundry Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safety deposit box
  • Minimarket on site
  • Designated smoking area
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
    Additional charge
  • Open all year
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Hotel Niseko Alpen takes special requests - add in the next step!


15:00 - 23:00


Until 11:00 hours


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Hotel Niseko Alpen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Hot-spring baths are open from 13:00-24:00 and from 06:00-09:30.

Please bring the towels in your room when you use the public hot spring baths.

To use the hotel's free shuttle from JR Kutchan Train Station, please make a reservation in advance. Contact details can be found on the booking confirmation. The shuttle is available only from April-November. (During ski season, guests can use the public bus system.)

Extra charges apply to use of karaoke facilities, sauna, acupuncture and massage services.

When booking 6 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about Hotel Niseko Alpen

  • Hotel Niseko Alpen is 600 yards from the centre of Niseko.

  • Check-in at Hotel Niseko Alpen is from 15:00, and check-out is until 11:00.

  • Hotel Niseko Alpen offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Skiing
    • Karaoke
    • Hot spring bath
    • Public Bath
    • Open-air bath
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Niseko Alpen has 1 restaurant:

    • Restaurant

  • The prices at Hotel Niseko Alpen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Niseko Alpen is popular with guests booking family stays.

  • Room options at Hotel Niseko Alpen include:

    • Twin
    • Quadruple
    • Triple
    • Family

  • Guests staying at Hotel Niseko Alpen can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet