Hotel Niseko Alpen
044-0081 Hokkaido, Niseko, Kutchan Yamada 204, Japan – Excellent location - show map
Excellent location — rated 9.4/10! (score from 86 reviews)
Real guests • Real stays • Real opinions
The location is brilliant - just across the road from the Welcome Centre and bus stops, with a chairlift literally just out the door. We were also able to hire skis and pick up our lift passes at the .Base building right next door. Although a little dated, the room was a good size for Japan, and clean. The beds and pillows were very comfortable and we both got a good night’s sleep each day. The breakfast was awesome and probably my second most favourite thing of the day after the skiing! The variety and quality of the food was fantastic. Great service from the staff too! We would definitely like to come back next year…
AustraliaGreat hotel with all amenities you need in a perfect location (ski in ski out such a luxury). Rooms and facilities were warm and inviting, food was great, housekeeping comprehensive, the onsen lovely. All this with stunning views at a reasonable price and close to restaurants and other services. We want to send a particular note of thanks to the hotel reception team who went above and beyond to help us on our last day. We had foolishly not booked return transport and were at risk of missing our flight - their help and assistance saved us! Thanks so much for a wonderful vacation.
United KingdomStaff were friendly, helpful and very accommodating. The proximity to the main lift was unbeatable! Relaxing in the public bath (indoor and outdoor) was a great way to finish a day on the slopes.
AustraliaFood good, onsen good, location for skiing excellent, helpful staff
United KingdomBest location, right accross the street from all buses (Welcome Centre), ski lift on your doorstep. Delicious breakfast. Great sauna, onsen and massage place. Ski lockers for all rooms, plus luggage can be easily sent from/to airport. We sent our gear to the airport as we were going to travel around Tokyo for a few days after our snow trip.
AustraliaGreat location - ski in = ski out with great ski lockers in the basement. Also very close to the Hirafu Welcome Centre ie 3 mins walk down a heated footpath, so no ice! Huge spread for breakfast. Quiet room with a view over the skifield. Laundry available, and lovely hot onsen!
New ZealandGood things: 1. Ski in and out. Take the family run and then lift all the way up the mountain 2. Close to welcome center for limo bus to and from airport, and base for lift ticket or rental 3. Onsite facilities such as onsen, tax-free shop, SPA, and ski locker are convenient 4. Room is decent size 5. Staff is friendly
Hong KongMost of the staff are great, helpful and friendly. Perfect location. Near welcome center and ski lift. Hotel has everything you need: onsen, restaurants, mini store, ski lockers, car rental...etc. will definitely come back in the future.
Hong KongHot springs Close to skiing Good location for bus stop
AustraliaPerfect location and well equipped with good onsen.
United Kingdom
- What guests loved the most:
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Mark
Australia
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Jess
United Kingdom
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Jackson
Australia
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Robert
United Kingdom
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Claudia
Australia
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Ruth
New Zealand
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Xiaodi
Hong Kong
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Ka
Hong Kong
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Queenslandertraveller
Australia
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Anna-lisa
United Kingdom
Categories:
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Located right in front of Niseko Grand Hirafu Ski Resort, Hotel Niseko Alpen features hot-spring baths, a “ganbanyoku” stone sauna and an indoor pool. Rooms have a private bath and free WiFi access. Parking is free.
The heated rooms are decorated in light colours and include a small sofa and a TV. Each room comes with a fridge and an electric kettle with green tea. Slippers and a hairdryer are provided.
During the summer, the hotel offers a free shuttle from JR Kutchan Train Station, a 15-minute drive away. Kagami Lake and Lion Adventure are also a 15-minute drive, and Niseko golf course is a 30-minute drive away.
Between soaks in the indoor and outdoor hot-spring baths, you can sing karaoke or try acupuncture. Shiatsu massages and aromatherapy can also be ordered. Everything from sports gear to souvenirs can be found at the hotel’s shop.
Restaurant Slalom serves a buffet-style breakfast as well as lunch and dinner menu. Hirafu offers Japanese fare.
This is our guests' favourite part of Niseko, according to independent reviews.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Property highlights
Situated in the best rated area in Niseko, this hotel has an excellent location score of 9.4
Breakfast info
Asian, American, Buffet
Free private parking available at the hotel
Ski-to-door
Open-air bath, Public Bath, Hot spring bath
Select topics to read reviews:
See what guests loved the most:
Mark
Australia“The location is brilliant - just across the road from the Welcome Centre and bus stops, with a chairlift literally just out the door. We were also able to hire skis and pick up our lift passes at the .Base building right next door. Although a...”- Jess
United Kingdom“Great hotel with all amenities you need in a perfect location (ski in ski out such a luxury). Rooms and facilities were warm and inviting, food was great, housekeeping comprehensive, the onsen lovely. All this with stunning views at a reasonable...” 
JacksonAustralia“Staff were friendly, helpful and very accommodating. The proximity to the main lift was unbeatable! Relaxing in the public bath (indoor and outdoor) was a great way to finish a day on the slopes.”
RobertUnited Kingdom“Food good, onsen good, location for skiing excellent, helpful staff”- ClaudiaAustralia“Best location, right accross the street from all buses (Welcome Centre), ski lift on your doorstep. Delicious breakfast. Great sauna, onsen and massage place. Ski lockers for all rooms, plus luggage can be easily sent from/to airport. We sent our...”
- Ruth
New Zealand“Great location - ski in = ski out with great ski lockers in the basement. Also very close to the Hirafu Welcome Centre ie 3 mins walk down a heated footpath, so no ice! Huge spread for breakfast. Quiet room with a view over the skifield. Laundry...” 
Xiaodi
Hong Kong“Good things: 1. Ski in and out. Take the family run and then lift all the way up the mountain 2. Close to welcome center for limo bus to and from airport, and base for lift ticket or rental 3. Onsite facilities such as onsen, tax-free shop,...”
KaHong Kong“Most of the staff are great, helpful and friendly. Perfect location. Near welcome center and ski lift. Hotel has everything you need: onsen, restaurants, mini store, ski lockers, car rental...etc. will definitely come back in the future.”
QueenslandertravellerAustralia“Hot springs Close to skiing Good location for bus stop”- Anna-lisaUnited Kingdom“Perfect location and well equipped with good onsen.”
- Is it possible to arrange shuttle/transport from and to CTS Sapporo Airport, and if so what is the price? We will not be renting a car as we do not want to drive in winter conditions with our young son. I look forward to your swift reply, as I would like to book as soon as possible! Thank you. Donovan ScottDear Donovan Scott Hello! Thank you for your inquiry. There is a bus from Chitose airport to Hirafu Welcome center where the right next to Alpen Hotel. Please check those bus companies like below. White Liner Resort Liner (We are afraid but we can not attach bus companies URL at here) If you need a reservation , We kindly ask you to book by yourself. Please have a safe and nice trip to Niseko! Have a great day! Best Regards, KoangHoon KIM Hotel Niseko Alpen Room reservation deskAnswered on 10 December 2019
- Hi is the ski storage available for free ?Thank you for your message. Sorry, I do not understand what you mean by ski storage. Guests may use the hotel's ski lockers free of charge. Space to stand up ski boards is also available on the ski slopes. Best regards, Yurina /Hotel NIseko AlpenAnswered on 5 December 2022
- Hi，are kids welcome here?Could you please be a little more specific?Answered on 18 November 2022
- Does this hotel allow children 9 and 11 years old?We accept children to stay at the hotel. Accommodation fees will be charged. Thank you.Answered on 3 December 2022
Restaurant
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Hotel Niseko Alpen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please bring the towels in your room when you use the public hot spring baths.
To use the hotel's free shuttle from JR Kutchan Train Station, please make a reservation in advance. Contact details can be found on the booking confirmation. The shuttle is available only from April-November. (During ski season, guests can use the public bus system.)
Extra charges apply to use of karaoke facilities, sauna, acupuncture and massage services.
When booking 6 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
FAQs about Hotel Niseko Alpen
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Hotel Niseko Alpen is 600 yards from the centre of Niseko.
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Check-in at Hotel Niseko Alpen is from 15:00, and check-out is until 11:00.
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Hotel Niseko Alpen offers the following activities / services (charges may apply):
- Sauna
- Massage
- Skiing
- Karaoke
- Hot spring bath
- Public Bath
- Open-air bath
- Swimming Pool
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Hotel Niseko Alpen has 1 restaurant:
- Restaurant
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The prices at Hotel Niseko Alpen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, Hotel Niseko Alpen is popular with guests booking family stays.
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Room options at Hotel Niseko Alpen include:
- Twin
- Quadruple
- Triple
- Family
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Guests staying at Hotel Niseko Alpen can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Asian
- American
- Buffet
