Staff were very friendly and helpful. Hotel smelled good and was kept clean. Our whole family was surprised and excited for the stay upon entering.

Mikhalo Filipinas

Peaceful not too far out from main town. Excellent staff and facilities!

Evan Singapur

Everything about the stay was perfect. From the reception to our room attendant - everyone was overly polite and kind. The room was amazing (with private onsen) - very spacious, traditional style and an amazing view. The private onsen experience is well worth the money and I can only recommend it. Kaiseki dinner was private in our room - the food was fresh, interesting and tasty. Breakfast was a buffet, there was both japanese and western style breakfast - both were delicious. Overall, visiting an onsen town and trying traditional kaiseki dinner is an amazing experience that everyone visiting Japan has to experience and the Nishimuraya Hotel in Kinosaki onsen is a great place to do that.

Boryana Alemania

Everything here was fantastic, from the staff to the onsen, everything was extremely relaxing and the staff were incredibly friendly.

Liam Irlanda

Service was excellent and the hotel room was beautiful plus spacious

Peterson Reino Unido

Almost everything is flawless. Would like to try Honkan next time as well.

Ty China

The location of the hotel is next to the forest. Suitable for relaxation that requires peace from nature surrounding . The size of the hotel is quite large and new. Can walk to see in the pedestrian area not very far. Alternatively, you can use the hotel's shuttle bus service. The hotel has a very good spa service and has its own private hot spring. Excellent caring staff

Pornchai Tailandia

I loved the service rendered by the staff at this hotel; very friendly and helpful. They are very gracious in welcoming guests and ensuring the guests are comfortable at all times. The room is spacious; bathroom is big and even has a chair for the ladies to sit to do makeup. The toilet bowl is so smart that it can auto lift up when it sense your presence. I was so impressive by it ! The 12-course dinner is excellent ! The ingredients are fresh, nicely cook and well presented to the guests. The staff who served us the meals is very courteous and takes his time to explain each course to us.

Jasmine Singapur

The staff was absolutely spectacular and so accommodating. The facilities were beautiful, the food delicious, and futons comfy! Would definitely come back and will be recommending it to everyone I know going to Japan.

Justin Canadá

this is an exceptional Ryokan, the rooms , the service, the staff and the food.

Heath Nueva Zelanda