“The kaiseki dinner was wonderfully delicious and value-for-money!”“0” 

“This place was fantastic. Also we both got sick and one of their staff took us to the doctors and chemist and drove us to the train station for our next leg of our trip. Exceptional detail to service to say the least! Not if but when we come back we will be staying here!”“0” 

“The best onsen in town!!! If you want to indulge, then go for the private onsen.”“0” 

“The night spent at this establishment was quite simply the most relaxing and luxurious moment of a 20 day Japan trip. Everything from start to finish was perfect. Highlights included how spacious my room was, how nice the onsen facilities were (by far my favourite in town and I visited most of the public onsens before coming to this conclusion), how delicious and refined the dinner was, and how amazing the breakfast buffet was too.”“0” 

“This hotel was stunning in every way. The room was spacious, beautifully presented and well equipped. The facilities were equally stylish and comfortable. The public baths in the hotel were exceptional. Being just slightly removed from the town meant that it was beautifully quiet and peaceful. My only regret is that we did not go on the forest bath walk, we ran out of time and good weather.”“0” 

“The service was excellent Loved that they made an effort to supply some western food at breakfast”“0” 

“Beautiful hotel with a serene atmosphere in the lovely town of Kinosaki Onsen. Wonderful onsen in the hotel and good breakfast. The free shuttle from and to the station and to the public onsens in the town was very convenient. Last and certainly not least, we had two great dinners and lunch at Sanpou, a restaurant in the town owned by the hotel. One of the best meals we had during our stay in Japan!”“0” 

“部屋食でしたが担当の女性の接客が良かったです！また孫が食事の後片付けに興味を持ちやりたそうにしていると声を掛けて頂きお手伝いをせて頂き喜んでいました。”“0” 

“お料理が美味しく、ゆっくりくつろげました。 部屋からのロケーションもよく、館内も清潔感がありました。お風呂も清潔感があり良かったです。ベッドや布団が気持ちよく満足でした。”“0” 

“食事の量の変更を丁寧に聞いて下さり　適量となり残さず本当に美味しく いただく事ができました　いつも　量が多く罪悪感を抱いたり　少し無理をして食べたり と　楽しい旅行に少し残念な思いをしていたので　とにかく満足でした”“0”