Activities and the reading room. The overnight private onsen.

Sandra Egyesült Királyság

Customer service was excellent, and the meals provided were delicious.

Shaun Szingapúr

We had a suite with the private onsen which was fantastic. So peaceful, relaxing and romantic. It was expensive at nearly 70,000 yen (approx $700 AUD) per night and we stayed two nights, but the experience was totally worth it. If you can, definitely get this room. The little town of Yamanakaonsen is only about a 15 minute walk and has a convenience store and other gift shops. We found a lovely spot down by the river. The staff were all excellent, as I have found in all Japanese hotels, but I want to make a special mention about a young Indonesian lady (Sushi) who waited on our table. She explained the extensive menu in Japanese to my Japanese wife and again in English to me. Her bubbly personality was a delight. The food was outstanding, top quality and plentiful. Overall one of the best hotel experiences I’ve had. The onsen in your room overlooking the river and forest was just perfect.

Robert Ausztrália

The suite we had was luxuriously spacious and had an onsen bath in our bathroom. The room overlooks the beautiful river and gorge. Because we are a family of 4, they set up 2 futons in the tatami mat area, which can be enclosed by shoji screens or left open. The hot water was the most instant I’ve ever experienced in my life. The ryokan provides lots of amenities and if we wanted more, there was a cart in the lobby where we could have helped ourselves. The ryokan has a private outdoor onsen too, which you can book, but we were happy with our in-room one, so did not use it. The ryokan has danjo, senbei and matcha tea making stations open in the afternoon, as well as a snack cart that is popular with the kids. I read reviews where guests complained of stink bugs. The weather was cold, so we kept our room windows shut and there was only one stink bug that appeared in our room on Day 2. I called the front desk and a staff member arrived in under a minute to whisk the insect away.

Vivien Ausztrália

Very friendly staff and amazing view from the room. They have a private onsen for free. The food was delicious.

Ali Németország

Surprising free activities such as free sake tasting, BBQ the sticky rice ball and 1 time free private onsen room usage.

Hoi Szingapúr

The evening meal was spectacular and the serving staff were lovely.

Carolyn Egyesült Királyság

Loved the private bath, large room, the dinner and breakfast. Beautiful walk along the gorge. Had a wonderful break here.

Lisa Ausztrália

L'expérience d'un onsen privé et public, la cuisine, la sensation d'immersion totale dans un rythme japonais; la taille des chambres; la flexibilité de l'accueil (nous avons pu prendre notre train grâce à un départ un peu plus tôt de la navette)

Philippe Franciaország

夕食が豪華だった！能登牛とのどぐろと、、 お風呂も良かったし、貸切露天風呂が最高だった！ 手作りお煎餅体験とお団子体験もやってみたかった

Yuri Japán