I was pleasantly surprised at how lovely this hotel is. It has a New York jazzy feel to it, and the room was spacious and very comfortable. The location is also perfect, right in the middle of the most luxurious part of Kobe and very close to Daimaru. We travelled with my one year old and the hotel provided diapers, wet wipes and baby toothbrush in the room. Very thoughtful and will definitely choose to stay here again for my next Kobe trip!

Crystal Hong Kong

My second time staying at this hotel. Last time, I stayed alone. This time, I stayed with my family. We had 3 rooms. Love the decor, the entrance area, the lobby, the restaurants, etc. Overall, a great hotel and will certainly come back again when I'm in Kobe.

Deni Thailand

1. A very classic elegant and historical hotel with a beautiful view to Kobe harbor view (can see the big wheel) 2. room size is big 3. very traditional room set up 4. love the hotel lobby area (ground floor and checking floor) 5. good view from room 6. nice bar and famous restaurant in the hotel 7. there is staff to welcome you when you enter the ground floor of hotel building (not checking floor) 8. shops next to hotel

Sunny Taiwan

Fantastic harbor views, nice rooms with well-thought out amenities. A very relaxing stay.

Heather United States of America

old world service, bags were in my room (shipped via takyubin)

William Philippines

beautiful property, super comfortable rooms, excellent location

Piamarie United States of America

Great customer service, location, atmosphere, and facilities. We have stayed here twice, the first time the price was much higher. This time, we paid a much lower price which was a really good value for the money. It is the last Odesa western hotel in Japan! I enjoyed dinner and breakfast very much.

Michael Japan

The staffs there were well educated and so kind as always

Shun Japan

the hotel is beautiful and rooms are very comfortable

Mareva Japan

Due to Corona it was amazingly cheap, but I would say that at twice the price it is still good value. Strongly recommend paying a little more for the harbor view. Staff are excellent. If you are coming from the Shinkansen, recommend a taxi for about Y1,200 as the underground is a long walk and then another walk from Sannomiya. I enjoyed their breakfast and also had a drink at their JW Hart Bar. Love the history of the place. For dinner I wandered around Chinatown eating in 3 places in the end.

Chris Japan