Staff handled everything in a professional but friendly way. Receptionists spoke fluent English. The room was well designed with a moving "wall" hiding or revealing part of the bathroom. You could easily add privacy while taking a bath by rolling down the curtain. The view was absolutely superb even on a rainy day. Location was great, lots of department stores, malls, restaurants etc. close by. Coffee machine! The lounge area with a bar was elegant, and the bartender could prepare various cocktails.

Ryusuzen Finland

Fantastic views over the city, beautiful lobby, clean, well-appointed rooms, impeccable service, convenient location right over a shopping mall with restaurants and a major train station. Nice park across the street. Fun to be in the tallest building in Japan! Glad we could get adjoining rooms for our family of four.

Elizabeth Japan

Amazing view from the room and other areas in the hotel. Great service and friendly staff.

Ruqaya United Arab Emirates

Location: it is vey convenient to Harukas Abeno Kintetsu department store.

Thomas Hong Kong

Location: subway and JR station within minutes walk from the hotel - convenient and easy to get around visiting places; airport shuttle bus stop is right outside the building; large department store, shopping complex and many eateries in surrounding area. Service: the staff from Reception, Concierge (Hazuki Nagano san and her teammates), Bell Captain and Cooka Restaurant were all polite, friendly, efficient and very helpful. The housekeeping staff has done an excellent job. Room: spacious, comfortable, quiet, unbeatable view, very clean especially the bathroom, excellent wifi connection, TV channel with international news, replenishment for tea and coffee making. It was our second time to stay in this hotel. We had an excellent time in Osaka. Thank you.

Anna Australia

Excellent location and i stayed in the hotel before so what I liked that they maintained the level of their service.

Heba Saudi Arabia

The view given for my non smoking room at lvl 40 was good enough. Near to tennoji subway and other metro or jr lines. Was given free complimentary tickets to haruka 300 which is just above our hotel ! The staff was good and Housekeeping staff cater to our needs as well.

Benjamin Singapore

Location is perfect but the communications is still a problem

Belinda Hong Kong

What an amazing hotel! great facilities, our room was amazing in floor 55 with the entire Osaka view from bed! we order a room with lounge access which is very recommended. one of the best hotels.

Avraham Israel

- I had room with lounge access : - hotels situated in tallest building in Japan 300 meter height - to 53 floor my room is to about 260 meter height the view is really fantastic - comfortable room - bed and all facilities - lounge breakfast not so good as in 19 floor restaurant - smaller assortment - recommend arrange to have breakfast in 19 floor restaurant . Lounge afternoon sweets - fruits - easy drinks ; in evening - 17,30 -19,30 light foods but warm foods including so that may be enough for dinner with alcohol drinks too . Than easy drinks - tea coffee juices water all day till 23- - lounge rooms have checkin and check out in lounge area very comfortable - staff high level kind and respect to guest . - internet wifi very good - pay 5 star hotel receive 5 star hotel and as bonus unique view ...

B Romania