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  • Guest reviews (286)

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Hotel Palace Hotel Tokyo

Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step. Airport shuttle
Palace Hotel Tokyo

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan – Excellent location - show map – Metro access

Excellent location — rated 9.4/10! (score from 286 reviews)

Real guests • Real stays • Real opinions

9.4
Superb
286 reviews
  • Facilities

    9.6

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Value for money

    8.2

  • Location

    9.4

  • Total

    9.4

  • Free WiFi

    9.4

Pricey but fantastic luxury hotel in superb location

Chris United Kingdom

Perfect service, including all staff ,but the concierge were The best !!

Amir Israel

An absolutely phenomenal hotel, one of the best I’ve stayed in anywhere in the world

Gabriel United Kingdom

Very luxurious and comfortable. Excellent attention from staff. Really enjoyed the breakfast.

Devika United Kingdom

Great bell captain and check in service. Ambient breakfast venue

Chaiohsin Taiwan

This is the most beautiful hotel I have ever stayed in. And I have stayed in many around the world. Just amazing.

Jason Australia

The hotel was fabulous with amazing staff and incredibly professional staff . Pay extra to have club access

Kylie Australia

Lovely central hotel. Rooms very nice and comfortable. Staff friendly and helpful. Thank you

Gina South Africa

Everything was well organised and very clean. Modern and new.

Victor Hong Kong

I always enjoy this hotel. Great Staff. Good service. Fantastic pool overlooking the imperial garden and great location next to Tokyo station.

Jesus Spain

Staff

9.5
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Highly rated for:
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Highly rated for:
Views from the property
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A certificate, award, sign or other document on display at Palace Hotel Tokyo
The building in which the hotel is located
+46 photos
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Palace Hotel Tokyo

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Palace Hotel Tokyo

9.4
Superb
286 reviews
  • 9.5

    Staff

  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Great neighbourhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • What guests loved the most:
  • “Pricey but fantastic luxury hotel in superb location”
    Chris Chris United Kingdom United Kingdom
  • “Perfect service, including all staff ,but the concierge were The best !!”
    Amir Amir Israel Israel
  • “An absolutely phenomenal hotel, one of the best I’ve stayed in anywhere in the world”
    Gabriel Gabriel United Kingdom United Kingdom
  • “Very luxurious and comfortable. Excellent attention from staff. Really enjoyed the breakfast.”
    Devika Devika United Kingdom United Kingdom
  • “Great bell captain and check in service. Ambient breakfast venue”
    Chaiohsin Chaiohsin Taiwan Taiwan
  • “This is the most beautiful hotel I have ever stayed in. And I have stayed in many around the world. Just amazing.”
    Jason Jason Australia Australia
  • “The hotel was fabulous with amazing staff and incredibly professional staff . Pay extra to have club access”
    Kylie Kylie Australia Australia
  • “Lovely central hotel. Rooms very nice and comfortable. Staff friendly and helpful. Thank you”
    Gina Gina South Africa South Africa
  • “Everything was well organised and very clean. Modern and new.”
    Victor Victor Hong Kong Hong Kong
  • “I always enjoy this hotel. Great Staff. Good service. Fantastic pool overlooking the imperial garden and great location next to Tokyo station.”
    Jesus Jesus Spain Spain

Stay in the heart of Tokyo – Excellent location - show map

One of our top picks in Tokyo. Situated right in the heart of Marunouchi business district, Palace Hotel Tokyo is 5-star luxury accommodation boasting 7 restaurants, a spa and a free-access fitness centre and indoor swimming pool. It is directly connected to Otemachi Subway Station and an 8-minute walk from JR Tokyo Station. Free WiFi is provided in the entire area.

Offering elegant and chic ambience, each spacious room comes with a large LCD TV, a blu-ray/DVD player and a safety box. A fridge and an electric kettle are also provided. The en suite bathroom includes a small TV, a bath tub and toiletries.

While staying at Tokyo Palace Hotel, guests can enjoy a workout at the fitness gym, or receive rejuvenating treatments at the on-site Evian Spa Tokyo. The concierge desk can arrange various services for guests including mobile phone rentals. Tablet rentals, copy and fax services are available for an extra charge upon request at the front desk or club lounge.

Guests can enjoy authentic Japanese culinary experiences in Wadakura restaurant, Tatsumi tempura restaurant and Kanesaka sushi restaurant. Crown offers exquisite French cuisine and the city views, while Grand Kitchen serves international dishes throughout the day.

Located right next to the Imperial Palace, the hotel is a 10-minute walk from Ginza shopping area, and a 5-minute train ride from Akihabara electric town. Popular Tsukiji Fish Market can be reached within a 10-minute taxi ride. Airport limousine buses are available to/from Narita and Haneda airports at an extra charge.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

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Palace Hotel Tokyo has been welcoming Booking.com guests since 24 Jul 2013.

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Brilliant!

Most popular facilities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
exceptional fitness centre
Bar

Good for couples - they rate the facilities 9.6 for two-person stays.

Currency exchange: Need local currency? This property offers currency exchange on site.

낍 Top location: Highly rated by recent guests (9.4)

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

끸 Parking available at the hotel

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Just booked in Tokyo 1 property like Palace Hotel Tokyo was just booked in the last 15 minutes on our site

Guest reviews

9.4
Superb
286 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Chris United Kingdom

    “Pricey but fantastic luxury hotel in superb location”

  • Amir Israel

    “Perfect service, including all staff ,but the concierge were The best !! ”

  • Gabriel United Kingdom

    “An absolutely phenomenal hotel, one of the best I’ve stayed in anywhere in the world”

  • Devika United Kingdom

    “Very luxurious and comfortable. Excellent attention from staff. Really enjoyed the breakfast.”

  • Chaiohsin Taiwan

    “Great bell captain and check in service. Ambient breakfast venue”

  • Jason Australia

    “This is the most beautiful hotel I have ever stayed in. And I have stayed in many around the world. Just amazing.”

  • Kylie Australia

    “The hotel was fabulous with amazing staff and incredibly professional staff . Pay extra to have club access ”

  • Gina South Africa

    “Lovely central hotel. Rooms very nice and comfortable. Staff friendly and helpful. Thank you”

  • Victor Hong Kong

    “Everything was well organised and very clean. Modern and new.”

  • Jesus Spain

    “I always enjoy this hotel. Great Staff. Good service. Fantastic pool overlooking the imperial garden and great location next to Tokyo station.”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Palace Hotel Tokyo

Welcoming Booking.com guests since 24 Jul 2013

We speak your language

The property usually replies within a few days

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  • During the quarantine period can the guest go down to eat inside the hotel restaurant...?

    Only in room dining will be available. To maintain safe physical distancing, in room dining service will be restricted to at-door delivery and staff will not enter the room.


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe King Room
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Wadakuramon
    0.1 miles
  • Kokyo Otemon Gate
    0.1 miles
  • Wadakura Fountain Park
    0.1 miles
  • Museum of the Imperial Collections
    0.2 miles
  • Taira no Masakado's Grave
    0.2 miles
  • Hyakunin-bansho Guardhouse
    0.2 miles
  • Shin-Marunouchi Building
    0.2 miles
  • Shin-Marunouchi Building
    0.2 miles
  • Doshin Bansho Guardhouse
    0.2 miles
  • Ruins of Nakanomon Gate
    0.2 miles
Top attractions
  • Tokyo Station
    0.3 miles
  • Japan Imperial Palace
    0.5 miles
  • Tokyo Tower
    2 miles
  • Ueno Station
    2.2 miles
  • Roppongi Hills
    2.5 miles
  • Shinjuku Gyoen National Garden
    2.9 miles
  • Yoyogi Park
    3.8 miles
  • Shibuya Station
    3.8 miles
  • Shinagawa Station
    4 miles
  • Ikebukuro Station
    4.2 miles
Closest airports
  • Tokyo Haneda International Airport
    8.9 miles
  • Narita International Airport
    35.5 miles
  • Ibaraki Airport
    50.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    Restaurant

    Menu: Buffet & à la carte

5 reasons to choose Palace Hotel Tokyo

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Tokyo

Facilities of Palace Hotel Tokyo Great facilities! Review score, 9.6

Most popular facilities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
exceptional fitness centre
Bar
Outdoors
  • Terrace
Pets
  • Pets are not allowed.

Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not needed) and costs ¥2,060 per day.

Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Safety deposit box
General
  • Mini-market on site
  • Airport shuttle (additional charge)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Heating
  • Chapel/shrine
  • Gift shop
  • Lift
  • Bridal suite
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
Wellness
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Languages spoken
  • English
  • Japanese

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Brilliant!

House rules Palace Hotel Tokyo takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card JCB American Express Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The club lounge is open from 07:00 until 22:00.

Guests who stay in the Club Deluxe, Club Deluxe Twin, and Club Deluxe King Rooms are required to have breakfast at the Club Lounge. Guests staying in these rooms will be required to pay an additional fee if they wish to dine in the Grand Kitchen.

Please note that the maximum occupancy of the room cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please note that on 8 January 2021, a power outage due to the annual inspection will happen from 00:00 to 5:00..

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

FAQs about Palace Hotel Tokyo

  • Room options at Palace Hotel Tokyo include:

    • Double
    • Twin
    • Suite
    • Triple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Palace Hotel Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The following parking options are available to guests staying at Palace Hotel Tokyo (subject to availability):

    • Parking
    • On-site parking

  • Palace Hotel Tokyo offers the following activities / services (charges may apply):

    • Indoor pool
    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Indoor pool (all year)

  • From the nearest airport, you can get to Palace Hotel Tokyo by:

    • Airport shuttle (public) 40min

  • Palace Hotel Tokyo has 1 restaurant:

    • Restaurant

  • Check-in at Palace Hotel Tokyo is from 15:00, and check-out is until 12:00.

  • Guests staying at Palace Hotel Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Buffet

9.4 Superb 286 reviews 100% real guest experiences
  • Superb: 9+

    236

  • Good: 7 – 9

    42

  • Okay: 5 – 7

    7

  • Poor: 3 – 5

    1

  • Very poor: 1 – 3

    0

Categories
  • Staff 9.5
  • Facilities 9.6
  • Cleanliness 9.8
  • Comfort 9.7
  • Value for money8.2
  • Location 9.4
  • Free WiFi 9.4
High score for Tokyo

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    How to get to Palace Hotel Tokyo from Tokyo Haneda International Airport
    • Public shuttle
      40 minutes
    • Parking available
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    The best of Tokyo

    Click here to see more hotels and accommodation near popular landmarks in Tokyo

    Landmarks

    • Tokyo Tower
    • Tokyo Skytree

    Monuments

    • Japan Imperial Palace
    • Meiji Jingu Shrine
    • Wadakuramon
    • Kokyo Otemon Gate
    • Taira no Masakado's Grave
    • Hyakunin-bansho Guardhouse
    • Doshin Bansho Guardhouse
    • Ruins of Nakanomon Gate

    Museums

    • Nezu Museum
    • Museum of the Imperial Collections

    Parks

    • Shinjuku Gyoen National Garden
    • Yoyogi Park
    • Wadakura Fountain Park

    Shopping areas

    • Roppongi Hills
    • Shin-Marunouchi Building
    • Otemachi Building Shops & REstaurants
    • Ootemori Mall

    Stadiums and arenas

    • Ryogoku Kokugikan National Sumo Stadium

    Airports

    • Tokyo Haneda International Airport (HND) 8.9 miles
    • Narita International Airport (NRT) 35.5 miles
    • Ibaraki Airport (IBR) 50.3 miles

    Railway stations

    • Tokyo Station
    • Shibuya Station
    • Shinagawa Station
    • Ueno Station
    • Ikebukuro Station

    Most popular cities

    • Yokohama
    • Chiba
    • Kamakura
    • Hachioji
    • Kawasaki

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