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  • Guest reviews (292)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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Hotel Palace Hotel Tokyo

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Palace Hotel Tokyo

100-0005 Tokyo-to, Chiyoda-ku Marunouchi 1-1-1, Japan – Excellent location – show map – Subway Access

Excellent location – rated 9.5/10! (score from 292 reviews)

Real guests • Real stays • Real opinions

9.4
Awesome
292 reviews
  • Facilities

    9.6

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Value for money

    8.2

  • Location

    9.5

  • Total

    9.4

  • Free WiFi

    9.4

World class hotel in every respect. The most friendly, knowledgeable, and helpful concierge services I've ever experienced. Even arranging reservations and services for us before we arrived in Japan. Beautiful views of the Imperial Gardens from balcony rooms. Very clean and well done housekeeping services. Lobby space generous and beautiful. The bar on the 6th floor with lovely night views of Tokyo and very good service. The restaurants had very good food and service. Very thoughtful room appointments and a great bed and pillows. Very close to Tokyo Station and subway lines for seeing the city. I would definitely stay here again.

Lisa United States of America

Beautiful and very thoughtful. Rooms very well appointed. Concierge amazing!

Lisa United States of America

From the moment we arrived the Staff was remarkable. I cannot say enough about the amazing service everyone from every aspect of hotel staffing was. They went above and beyond. I will plan my stay at the Palace mainly because of their service. The bed was comfortable, the room service was great. The bathtub was a perk for me. I cannot think of anything they could have done better.

Janri Japan

No need to ensure the location. Your neighbor is Imperial Palace! It also make you will have stunning and rare view. The facility and amenities also very good, even they preparing for your bed time.

Adhitya Indonesia

I stayed in a room with access to the Club on the 19th floor, where you have breakfast and snacks and drinks pretty much throughout the day. This is also where you check in and out. Service is very courteous.

George United States of America

Overall this is the best hotel in Tokyo if you want to have a stylish and easily accessible place in heart of the city ... rooms with balconies are fantastic and the view is one of the of all hotels I have ever been ...

Christian Germany

Everything from the time we walked in to the smiling staff, the view from the hotel room, the amenities, the breakfast and service from the hotel it was a perfect experience was wonderful to change our hotel after the disappointing experience in tokyo before.

Dinkar United Arab Emirates

After traveling through Japan for 2 weeks we wanted the last night to be special and treated ourselves with a room on the Club Level. Totally worth it. You get treated like royalty and the atmosphere, the rooms, the Club Lounge, the staff and of course the location and view are exceptional. We sat on our balcony watching the sunset over Tokyo reflecting on our trip while sipping a great glass of Champagne. The hotel has it all, its pure luxury.

Carole United States of America

Great location and very clean with very nice and helpful staff.

Ya Taiwan

Staff were SO friendly and accommodating. Room was beautiful. Hotel is very peaceful.

Anonymous United States of America

Staff

9.5
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Palace Hotel Tokyo

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Palace Hotel Tokyo

9.4
Awesome
292 reviews
  • 9.5

    Staff

  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • Highly rated for:
    Views from the property
  • What guests loved the most:
  • “World class hotel in every respect. The most friendly, knowledgeable, and helpful concierge services I've ever experienced.”
    Lisa Lisa United States of America United States of America
  • “Beautiful and very thoughtful. Rooms very well appointed. Concierge amazing!”
    Lisa Lisa United States of America United States of America
  • “From the moment we arrived the Staff was remarkable. I cannot say enough about the amazing service everyone from every aspect of hotel staffing was. They went above and beyond.”
    Janri Janri Japan Japan
  • “No need to ensure the location. Your neighbor is Imperial Palace! It also make you will have stunning and rare view. The facility and amenities also very good, even they preparing for your bed time.”
    Adhitya Adhitya Indonesia Indonesia
  • “I stayed in a room with access to the Club on the 19th floor, where you have breakfast and snacks and drinks pretty much throughout the day. This is also where you check in and out.”
    George George United States of America United States of America
  • “Overall this is the best hotel in Tokyo if you want to have a stylish and easily accessible place in heart of the city ...”
    Christian Christian Germany Germany
  • “Everything from the time we walked in to the smiling staff, the view from the hotel room, the amenities, the breakfast and service from the hotel it was a perfect experience was wonderful to change...”
    Dinkar Dinkar United Arab Emirates United Arab Emirates
  • “After traveling through Japan for 2 weeks we wanted the last night to be special and treated ourselves with a room on the Club Level. Totally worth it.”
    Carole Carole United States of America United States of America
  • “Great location and very clean with very nice and helpful staff.”
    Ya Ya Taiwan Taiwan
  • “Staff were SO friendly and accommodating. Room was beautiful. Hotel is very peaceful.”
    United States of America United States of America

Stay in the heart of Tokyo – Excellent location – show map

One of our top picks in Tokyo. Located right in the heart of Marunouchi business district, Palace Hotel Tokyo is 5-star luxury accommodations boasting 7 restaurants, a spa and a free-access fitness center and indoor swimming pool. It is directly connected to Otemachi Subway Station and an 8-minute walk from JR Tokyo Station. Free WiFi is provided in the entire area.

Offering elegant and chic ambiance, each spacious room comes with a large LCD TV, a blu-ray/DVD player and a safety box. A fridge and an electric kettle are also provided. The private bathroom includes a small TV, a bath tub and toiletries.

While staying at Tokyo Palace Hotel, guests can enjoy a workout at the fitness gym, or receive rejuvenating treatments at the on-site Evian Spa Tokyo. The concierge desk can arrange various services for guests including mobile phone rentals. Tablet rentals, copy and fax services are available for an extra charge upon request at the front desk or club lounge.

Guests can enjoy authentic Japanese culinary experiences in Wadakura restaurant, Tatsumi tempura restaurant and Kanesaka sushi restaurant. Crown offers exquisite French cuisine and the city views, while Grand Kitchen serves international dishes throughout the day.

Located right next to the Imperial Palace, the hotel is a 10-minute walk from Ginza shopping area, and a 5-minute train ride from Akihabara electric town. Popular Tsukiji Fish Market can be reached within a 10-minute taxi ride. Airport limousine buses are available to/from Narita and Haneda airports at an extra charge.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

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Palace Hotel Tokyo has been welcoming Booking.com guests since Jul 24, 2013

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Brilliant!

Most popular amenities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
exceptional Fitness Center
Bar

Good for couples – they rated the facilities 9.6 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

낍 Top Location: Highly rated by recent guests (9.5)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

끸 Parking available at the hotel

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Just booked in Tokyo 2 properties like Palace Hotel Tokyo were just booked in the last 15 minutes

Guest reviews

9.4
Awesome
292 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Lisa United States of America

    “World class hotel in every respect. The most friendly, knowledgeable, and helpful concierge services I've ever experienced. Even arranging reservations and services for us before we arrived in Japan. Beautiful views of the Imperial Gardens from balcony rooms. Very clean and well done housekeeping services. Lobby space generous and beautiful. The bar on the 6th floor with lovely night views of Tokyo and very good service. The restaurants had very good food and service. Very thoughtful room appointments and a great bed and pillows. Very close to Tokyo Station and subway lines for seeing the city. I would definitely stay here again.” Read more

  • Lisa United States of America

    “Beautiful and very thoughtful. Rooms very well appointed. Concierge amazing!”

  • Janri Japan

    “From the moment we arrived the Staff was remarkable. I cannot say enough about the amazing service everyone from every aspect of hotel staffing was. They went above and beyond. I will plan my stay at the Palace mainly because of their service. The bed was comfortable, the room service was great. The bathtub was a perk for me. I cannot think of anything they could have done better.” Read more

  • Adhitya Indonesia

    “No need to ensure the location. Your neighbor is Imperial Palace! It also make you will have stunning and rare view. The facility and amenities also very good, even they preparing for your bed time. ”

  • George United States of America

    “I stayed in a room with access to the Club on the 19th floor, where you have breakfast and snacks and drinks pretty much throughout the day. This is also where you check in and out. Service is very courteous.”

  • Christian Germany

    “Overall this is the best hotel in Tokyo if you want to have a stylish and easily accessible place in heart of the city ... rooms with balconies are fantastic and the view is one of the of all hotels I have ever been ...”

  • Dinkar United Arab Emirates

    “Everything from the time we walked in to the smiling staff, the view from the hotel room, the amenities, the breakfast and service from the hotel it was a perfect experience was wonderful to change our hotel after the disappointing experience in tokyo before.” Read more

  • Carole United States of America

    “After traveling through Japan for 2 weeks we wanted the last night to be special and treated ourselves with a room on the Club Level. Totally worth it. You get treated like royalty and the atmosphere, the rooms, the Club Lounge, the staff and of course the location and view are exceptional. We sat on our balcony watching the sunset over Tokyo reflecting on our trip while sipping a great glass of Champagne. The hotel has it all, its pure luxury.” Read more

  • Ya Taiwan

    “Great location and very clean with very nice and helpful staff. ”

  • Anonymous United States of America

    “Staff were SO friendly and accommodating. Room was beautiful. Hotel is very peaceful.”

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Wadakuramon
    0.1 miles
  • Kokyo Otemon Gate
    0.1 miles
  • Wadakura Fountain Park
    0.1 miles
  • Museum of the Imperial Collections
    0.2 miles
  • Taira no Masakado's Grave
    0.2 miles
  • Hyakunin-bansho Guardhouse
    0.2 miles
  • Shin-Marunouchi Building
    0.2 miles
  • Shin-Marunouchi Building
    0.2 miles
  • Doshin Bansho Guardhouse
    0.2 miles
  • Ruins of Nakanomon Gate
    0.2 miles
Top attractions
  • Tokyo Station
    0.3 miles
  • Japan Imperial Palace
    0.5 miles
  • Tokyo Tower
    2 miles
  • Ueno Station
    2.2 miles
  • Roppongi Hills
    2.5 miles
  • Shinjuku Gyoen National Garden
    2.9 miles
  • Yoyogi Park
    3.8 miles
  • Shibuya Station
    3.8 miles
  • Shinagawa Station
    4 miles
  • Ikebukuro Station
    4.2 miles
Closest Airports
  • Tokyo International Airport
    8.9 miles
  • Narita International Airport
    35.5 miles
  • Ibaraki Airport
    50.3 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Restaurant

    Menu: Buffet & À La Carte

5 reasons to choose Palace Hotel Tokyo

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Tokyo

Amenities of Palace Hotel Tokyo Great facilities! Review score, 9.6

Most popular amenities

1 swimming pool
Non-smoking rooms
Free WiFi
Parking
Airport shuttle
exceptional Fitness Center
Bar
Outdoors
  • Terrace
Pets
  • Pets are not allowed.

Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not needed) and costs ¥2,060 per day.

Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Convenience store (on site)
  • Airport shuttle (additional charge)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Shops (on site)
  • Heating
  • Chapel/Shrine
  • Gift shop
  • Elevator
  • Honeymoon suite
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
Spa
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Japanese

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House rules Palace Hotel Tokyo takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card JCB American Express Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The club lounge is open from 07:00 until 22:00.

Guests who stay in the Club Deluxe, Club Deluxe Twin, and Club Deluxe King Rooms are required to have breakfast at the Club Lounge. Guests staying in these rooms will be required to pay an additional fee if they wish to dine in the Grand Kitchen.

Please note that the maximum occupancy of the room cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please note that on 8 January 2021, a power outage due to the annual inspection will happen from 00:00 to 5:00..

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

FAQs about Palace Hotel Tokyo

  • Palace Hotel Tokyo offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Massage
    • Indoor pool (year-round)

  • Palace Hotel Tokyo has 1 restaurant:

    • Restaurant

  • The following parking options are available to guests staying at Palace Hotel Tokyo (subject to availability):

    • Parking
    • On-site parking

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Palace Hotel Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Palace Hotel Tokyo is 1.8 miles from the center of Tokyo.

  • The prices at Palace Hotel Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Palace Hotel Tokyo by:

    • Airport shuttle (public) 40min

  • Check-in at Palace Hotel Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, Palace Hotel Tokyo is popular with guests booking family stays.

  • Room options at Palace Hotel Tokyo include:

    • Double
    • Twin
    • Suite
    • Triple

9.4 Awesome 292 reviews 100% real guest experiences
  • Awesome: 9+

    242

  • Good: 7 – 9

    42

  • Okay: 5 – 7

    7

  • Poor: 3 – 5

    1

  • Very Poor: 1 – 3

    0

Categories
  • Staff 9.5
  • Facilities 9.6
  • Cleanliness 9.8
  • Comfort 9.7
  • Value for money8.2
  • Location 9.5
  • Free WiFi 9.4
High score for Tokyo

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    • Public shuttle
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    The Best of Tokyo

    Click here to see more hotels and accommodations near popular landmarks in Tokyo

    Landmarks

    • Tokyo Tower
    • Tokyo Skytree

    Monuments

    • Japan Imperial Palace
    • Meiji Jingu Shrine
    • Wadakuramon
    • Kokyo Otemon Gate
    • Taira no Masakado's Grave
    • Hyakunin-bansho Guardhouse
    • Doshin Bansho Guardhouse
    • Ruins of Nakanomon Gate

    Museums

    • Nezu Museum
    • Museum of the Imperial Collections

    Parks

    • Shinjuku Gyoen National Garden
    • Yoyogi Park
    • Wadakura Fountain Park

    Shopping Areas

    • Roppongi Hills
    • Shin-Marunouchi Building
    • Otemachi Building Shops & REstaurants
    • Ootemori Mall

    Stadiums or Arenas

    • Ryogoku Kokugikan National Sumo Stadium

    Airports

    • Tokyo International Airport (HND) 8.9 miles
    • Narita International Airport (NRT) 35.5 miles
    • Ibaraki Airport (IBR) 50.3 miles

    Train Stations

    • Tokyo Station
    • Shibuya Station
    • Shinagawa Station
    • Ueno Station
    • Ikebukuro Station

    Most Popular Cities

    • Yokohama
    • Chiba
    • Kamakura
    • Hachioji
    • Kawasaki

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