Amazing rooms, service, restaurant, bar. My wife and I felt like we were treated like royalty.

Eric Japan

The perfect hotel. Exceptional service and attention to detail. Everything is comfortable without being precious and stuffy. Check in is almost fun. You leave there supremely relaxed. Great location near Shibuya. If I could, I'd live in the Park Hyatt.

Les Australia

The service was incredible, and the appointments superb. Everything about our stay was just perfect.

Kevin United States of America

Loved the view from the 46th floor of Mt Fuji. Breakfast was fabulous, room service was amazing. Even though certain items were not on the menu, the staff was kind enough to have it specially prepared for us. Overall the staff was very polite and willing to assist whenever asked.

Huma Pakistan

Spacious rooms, magnificent view from the room and bar on 52nd floor.

Aleksandra Serbia

The hotel was nice. For the price, I guess I was expecting a little more. The restaurant and bar was obviously awesome. The views are amazing. Overall service was very good, but I can’t say i’d stay there again. Just checked it off the list and moving on.

Julia United States of America

The staff were great, comfortable rooms, great service and food. Awesome views. Close to the train station.

Anonymous United States of America

The atmosphere is of absolute relax since the first moment you step in. An expensive place, but when you go there you know it was worth the money. On top, for Lost-In-Translation fans like myself it's a big plus to see the movie locations in person. If you're one of those I suggest to watch the movie the day before your arrival. The american breakfast was very good, with a good variety ranging from sausages and eggs to yogurt and fruit. The swimming pool was very relaxing and enjoyable, It's located at the 45th floor, and is quite particular to have a swim while being surrounded by skyscrapers. Finally, they take a lot of care for the covid-19. Everything is constantly disinfected and there are sprays to clean your hands at every corner, and a thermal camera at the entrance.

Mar Japan

It is bit far from the station so I do not recommend walking there. There are free shuttle buses that run every 10 min. until 7pm from the west side of Shinjuku station. The room was specious, beds were firm and comfortable. They have three different kind of coffee in the room that you can enjoy for free. They give you free complimentary bottles of water, green tea, herbal tea and some black tea. Bathroom was large and I enjoyed taking a hot bath there. I particularly enjoyed their Hinoki bubble bath in the tub that came with a loofah bath rub. Due to the pandemic, we had to eat breakfast in the room. My child loved their croissant and pan au chocolate. I enjoyed tasting their dark hot chocolate that came in a pot. Next time I would like to try their Japanese style breakfast there.

Fumika Japan

Exquisite hotel, upgraded to the diplomatic suite which was amazing. Views of Tokyo were surreal. Expensive but worth the treat if you can afford. Friendly staff and great location to walk to near activities. Dinner at the New York Bar was a tick off the to do list and did not disappoint.

Francoise Australia